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$80k–$85k/yr
Full-time
bachelor degree, professional certificate
Posted 22d ago
~40 hrs/week
Responsibilities
Acts as a strategic partner to Nursing leadership to align HR practices with clinical operations and regulatory requirements. Manages employee relations, workforce planning, and compliance for a high-acuity specialty pharmacy environment.
Requirements
Requires a Bachelor's degree and 3-5+ years of progressive HR experience, specifically within the healthcare sector. Proficiency in healthcare regulations like HIPAA and experience with clinical workforce dynamics are essential.
Full job description
Job Title
Human Resources Business Partner - Nursing
Location
CSI Plano TX
Additional Location(s)
Employee Type
Employee
Working Hours Per Week
40
Job Description
At CSI Pharmacy (CSI), we are on a mission to provide Specialty Pharmacy services to patients with chronic and rare illnesses in need of complex care.
CSI is a rapidly growing national Specialty Pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission.
Summary
The HR Business Partner (HRBP) serves as a strategic partner to Nursing leadership within the company, aligning human resources practices with clinical operations, patient care outcomes, and regulatory requirements. This role supports a high-acuity, highly regulated environment, focusing on workforce planning, employee relations, compliance, and retention strategies.
The HRBP acts as a trusted advisor to nursing leaders, ensuring a high-performing, engaged clinical workforce while navigating the complexities of specialty pharmacy operations, including adherence programs, patient support services, and payer-driven workflows.
Salary Range: $80,000 - $85,000/yr (DOE)
Schedule: (Hybrid; 2 days remote, 3 days in office/week) Monday - Friday, 8:30am - 5:00pm
Location: 5340 Legacy Dr., Plano, TX
Travel: Must be willing to travel approximately once per quarter
Essential Duties and Responsibilities
Include the following. Other duties may be assigned, as necessary.
Strategic Partnership
Partner with Director/VP of Nursing and Pharmacy leadership to develop and execute HR strategies aligned with clinical and operational goals
Provide guidance on organizational design, workforce planning, and staffing models for specialty pharmacy nursing teams
Analyzes trends and metrics in partnership with the HR team to develop solutions, programs and policies
Translate business needs into HR initiatives that improve patient outcomes, employee engagement, and operational efficiency
Clinical Workforce Management
Support recruitment strategies in partnership with Talent Acquisition
Analyze turnover, vacancy rates, and time-to-fill metrics specific to nursing roles; implement targeted retention strategies
Ensure appropriate onboarding and orientation processes for licensed clinical staff
Employee Relations & Performance Management
Manage and serve as primary HR contact for all employee relations issues within nursing teams, including complex employee relations issues, investigations, corrective actions, disciplinary actions, and conflict resolution
Conducts effective, thorough and objective investigations.
Coach nursing leaders on performance management, documentation, and progressive discipline in compliance with healthcare regulations
Support development of high-performing teams through leadership coaching and capability building
Compliance & Regulatory Alignment
Provide guidance and interpretation on Human Resource policy, Federal, State and local laws and regulations and corrective actions.
Ensure adherence to healthcare regulatory requirements (e.g., HIPAA, state board of nursing standards, accreditation bodies such as URAC/ACHC)
Partner with Compliance and Clinical Quality teams to support audits, credentialing, and licensure tracking
Maintain knowledge of labor laws as they apply to clinical staff, including wage/hour considerations
Engagement, Culture & Retention
Support career pathways and development initiatives for clinical employees
Partner with leadership to improve employee experience and patient-centered culture
Data & Analytics
Utilize HR metrics (turnover, engagement, absenteeism, productivity) to inform decision-making
Provide insights and recommendations to nursing leadership based on workforce data
Track and report on key HR KPIs tied to clinical outcomes and operational performance
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strong understanding of clinical workforce dynamics, including nurse staffing models and licensure requirements
Knowledge of healthcare regulations and accreditation standards (e.g., HIPAA, URAC, ACHC)
Expertise in employee relations, performance management, and conflict resolution
Ability to influence and coach leaders in a fast-paced, regulated environment
Strong analytical skills with experience using HR data to drive decisions
Excellent communication and interpersonal skills
Education and/or Experience
Bachelor’s degree in human resources, Healthcare Administration, or related field
3–5+ years of progressive HR experience, including experience as an HRBP or HR Generalist
Prior experience in healthcare required; specialty pharmacy, infusion services, or home health care experience strongly preferred
PHR or SHRM-CP is a plus
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or listen. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions.
NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
By supplying your phone number, you agree to receive communication via phone or text.
CSI Pharmacy is an Equal Opportunity Employer
Related keywords
Specialty PharmacyHIPAAURACACHCPHRSHRM-CPClinical Workforce ManagementPatient Care OutcomesLabor LawsCredentialingLicensure TrackingHR KPIsHealthcare Administration
Specialized home infusion immunoglobulin (Ig) therapy for patients with rare or chronic conditions.
Industry
Hospitals and Health Care
Company size
51-200 employees
Headquarters
Nash, Texas
LinkedIn followers
7,840
At CSI Pharmacy, we’re a nationwide specialty infusion pharmacy that grew from a small hometown pharmacy into a leading provider of home infusion immunoglobulin (Ig) therapy for patients living with rare and chronic conditions.
Our clinicians, advocates, and healthcare specialists deliver personalized infusion nursing, pharmacy services, and insurance support to ensure a comprehensive, coordinated treatment journey for all patients. We invest in our people so they can better support patients, improve outcomes, and enhance quality of life. We believe every person on our team has an impact on patients' lives and when people feel valued and trusted in that purpose, they deliver something extraordinary.
Offices: 459 E New Boston Rd, Nash, Texas 75569, US
Specialized home infusion immunoglobulin (Ig) therapy for patients with rare or chronic conditions.
Industry
Hospitals and Health Care
Company size
51-200 employees
Headquarters
Nash, Texas
LinkedIn followers
7,840
At CSI Pharmacy, we’re a nationwide specialty infusion pharmacy that grew from a small hometown pharmacy into a leading provider of home infusion immunoglobulin (Ig) therapy for patients living with rare and chronic conditions.
Our clinicians, advocates, and healthcare specialists deliver personalized infusion nursing, pharmacy services, and insurance support to ensure a comprehensive, coordinated treatment journey for all patients. We invest in our people so they can better support patients, improve outcomes, and enhance quality of life. We believe every person on our team has an impact on patients' lives and when people feel valued and trusted in that purpose, they deliver something extraordinary.
Offices: 459 E New Boston Rd, Nash, Texas 75569, US