Smyrna, Tennessee, United States · On-site
Job Summary: The Site Supervisor is responsible for managing shift operations embedded in our customer’s facility. This position is responsible for shift scheduling, customer communications, key performance indicat…
Skills: Shift Scheduling, Customer Relationship Management, KPI Achievement, Calibration Policies, Quantitative Analysis
Raleigh, North Carolina, United States · On-site
Cross Company is a 100% employee owned company that has been innovating the Industrial World since 1954, applying advanced technologies and services to increase our customers’ efficiency, reduce risk, and improve q…
Skills: Customer Service, Hose Fabrication, Inventory Control, Price Negotiation, Technical Specification
Greensboro, North Carolina, United States · On-site
At Cross Company, we don’t just show up for work—we show up for a company we actually own. As a 100% employee-owned industrial technology leader, we provide specialized expertise in automation, hydraulics, pr…
Skills: Accounts Payable, Invoice Processing, Vendor Relations, Account Reconciliation, Data Analysis
Greensboro, North Carolina, United States · On-site
At Cross Company, we don’t just show up for work—we show up for a company we actually own. As a 100% employee-owned industrial technology leader, we provide specialized expertise in automation, hydraulics, pr…
Skills: Electrical Assembly, Wire Harness Building, Electrical Enclosures, Schematic Interpretation, Troubleshooting
Tulsa, Oklahoma, United States · On-site
At Cross Company, we don’t just show up for work—we show up for a company we actually own. As a 100% employee-owned industrial technology leader, we provide specialized expertise in automation, hydraulics, pr…
Skills: Order Assembly, Shipping And Receiving, Inventory Auditing, Cycle Counting, Document Preparation
Louisville, Kentucky, United States · On-site
At Cross Company, we don’t just show up for work—we show up for a company we actually own. As a 100% employee-owned industrial technology leader, we provide specialized expertise in automation, hydraulics, pr…
Skills: Precision Measurement, Calibration, Gage Management Software, Microsoft Office, Instrumentation
Winston-Salem, North Carolina, United States · On-site
Cross Company is a 100% employee owned company that has been innovating the Industrial World since 1954, applying advanced technologies and services to increase our customers’ efficiency, reduce risk, and improve q…
Skills: Sales Order Processing, Customer Service, ERP Systems, Microsoft Office, Excel
Huntsville, Alabama, United States · On-site
At Cross Company, we don’t just show up for work—we show up for a company we actually own. As a 100% employee-owned industrial technology leader, we provide specialized expertise in automation, hydraulics, pr…
Skills: Outside Sales, Technical Sales, Business Development, Customer Relationship Management, Presentation Skills
Whitsett, North Carolina, United States · On-site
At Cross Company, we don’t just show up for work—we show up for a company we actually own. As a 100% employee-owned industrial technology leader, we provide specialized expertise in automation, hydraulics, pr…
Skills: PLC Programming, Robotics Programming, Control System Design, HMI Design, IIoT
Whitsett, North Carolina, United States · On-site
At Cross Company, we don’t just show up for work—we show up for a company we actually own. As a 100% employee-owned industrial technology leader, we provide specialized expertise in automation, hydraulics, pr…
Skills: System Implementation, Troubleshooting, Blueprint Reading, Electrical Schematics, Tool Operation
Whitsett, North Carolina, United States · On-site
At Cross Company, we don’t just show up for work—we show up for a company we actually own. As a 100% employee-owned industrial technology leader, we provide specialized expertise in automation, hydraulics, pr…
Skills: Precision Measurement, Calibration, Gage Management Software, Microsoft Office, Instrumentation
Smyrna, Tennessee, United States · On-site
$20/hr–$21/hr
Job Summary: To provide the repair of all fastening tooling in the Plant; assembly process to include but not limited to DC Electric, pulse, air and battery tools. Candidates should possess the skills to implement improv…
Skills: Power Tool Repair, Calibration, Preventative Maintenance, Mechanical Troubleshooting, Electronic Troubleshooting
Smyrna, Tennessee, United States · On-site
$18/hr–$19/hr
The QC Tech provides data collection and reporting for all manufacturing assembly operations. Associates must accurately record and report this data to operations and provide corrective and containment assistance to the …
Skills: Data Collection, Quality Control, Inspection, Reporting, Corrective Action
Raleigh, North Carolina, United States · On-site
At Cross Company, we don’t just show up for work—we show up for a company we actually own. As a 100% employee-owned industrial technology leader, we provide specialized expertise in automation, hydraulics, pr…
Skills: Precision Measurement, Calibration, Gage Management Software, Microsoft Office, Instrumentation
Knoxville, Tennessee, United States · On-site
At Cross Company, we don’t just show up for work—we show up for a company we actually own. As a 100% employee-owned industrial technology leader, we provide specialized expertise in automation, hydraulics, pr…
Skills: AutoCAD Electrical, Industrial Control Panel Design, UL 508A, UL 698A, National Electrical Code
Surgoinsville, Tennessee, United States · On-site
The Warehouse and Truck Driver associate works in a warehouse environment to do both warehouse work involving shipping and receiving and pick and delivery as required. Responsibilities: Check in material by matching the …
Skills: Shipping and Receiving, Order Picking, Inventory Management, RF Scanning, Packaging
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The Site Supervisor manages shift operations and scheduling within a customer's manufacturing facility to ensure KPI achievement. They are responsible for technician training, quality performance, and maintaining professional customer communications.
A bachelor's degree is preferred along with management experience in a service or manufacturing industry. Candidates must possess strong analytical skills, knowledge of calibration procedures, and the ability to handle physical demands.
Job Summary:
The Site Supervisor is responsible for managing shift operations embedded in our customer’s facility. This position is responsible for shift scheduling, customer communications, key performance indicator achievement, as well as other activities as directed by the manager and the customer. In this Management position manufacturing experience, customer focus and leadership capabilities are mandatory.
Essential Functions:
This position is responsible for supporting all activities covered under the scope of work as defined by Cross Company and the customer.
Day-to-day quality performance of the Site
Scheduling and absentee management
Ensures that all Service Technicians are properly trained and are performing their scope of work in accordance with corporate quality requirements.
Ensures any related customer and employee items are addressed and the loop is closed through prompt, professional communication
Minimum Requirements/Qualifications:
BA/BS degree preferred;
management experience, preferably in a similar business or Service related industry
Knowledge of calibration policies, procedures, methodologies and procedure writing skills
Excellent presentation, written, and personal communication skills
Advanced quantitative and analytical skills with PC proficiency
Must demonstrate excellent customer service and build customer relationships
The ability to think creatively, take initiative, multitask and manage projects under pressure
Must demonstrate self motivation, initiative, honesty, integrity, and attention to detail
Must identify best practices and bring innovation to the work environment;
Must be able to work a flexible schedule to support the business.
Core Competencies:
Accountability
Customer Focus
Communicates Effectively
Manages Conflict
Self Development
Servant Leadership
Physical Demands of the Position:
Stands greater than four hours at a time
May require walking 2 – 4 miles during an 8 hour period
Stoops and bends below knee level 2 – 4 times an hour
Lifts and carries less than 50 pounds but greater than 25 pounds repetitively
Climbs stairs more than four times in an eight hour shift
Pushes / pulls objects greater than 25 pounds
Reaches out
Reaches overhead
Repetitively uses feet
Repetitively uses hands (computer keyboard)
Grips with hands
Solving industrial challenges. Improving performance. Delivering results.
Founded in 1954, Cross Company is a 100% employee-owned industrial solutions provider supporting manufacturers across a wide range of industries. We help improve machine performance, process performance, and operational efficiency through practical industrial engineering solutions. Our sales and engineering teams specialize in machine systems, process solutions, instrumentation, data communications, and fluid power technologies. With deep technical expertise and a solutions-first approach, Cross partners with manufacturers to improve reliability, efficiency, and long-term performance.
Offices: 4400 Piedmont Pkwy, Greensboro, NC 27410, US
Solving industrial challenges. Improving performance. Delivering results.
Founded in 1954, Cross Company is a 100% employee-owned industrial solutions provider supporting manufacturers across a wide range of industries. We help improve machine performance, process performance, and operational efficiency through practical industrial engineering solutions. Our sales and engineering teams specialize in machine systems, process solutions, instrumentation, data communications, and fluid power technologies. With deep technical expertise and a solutions-first approach, Cross partners with manufacturers to improve reliability, efficiency, and long-term performance.
Offices: 4400 Piedmont Pkwy, Greensboro, NC 27410, US
