At Crete United, we don’t just manage energy, we transform it into opportunity. As a national leader in holistic energy management, we empower businesses to optimize energy usage, reduce costs, and achieve long-ter…
Skills: Service Scheduling, Dispatching, Resource Management, CRM Systems, Logistics
Village of Mineola, New York, United States · On-site
Senior+
Position Summary The President is responsible for running day-to-day business operations and will directly lead the service department performing commercial HVAC services throughout the tri-state area based in Mineola, N…
Control Solutions Inc., a Crete United Company is seeking an experienced Controls Programmer to join our Software Group within the Controls Division. In this role, you will be responsible for developing and implementing …
Skills: BAS Programming, Niagara N4, Niagara AX, BACnet, Modbus
Foster Plumbing, a Crete United Company, is seeking an experienced Project Manager to lead execution across tenant improvement and special projects. This role is built for someone who understands fast-paced construction …
Skills: Project Management, Plumbing Systems, Tenant Improvement, Field Leadership, Scheduling
Nielsen Mechanical, a Crete United company, is a growing commercial HVAC contractor serving the Denver market. Our construction team delivers high-quality mechanical systems for commercial and industrial projects while m…
Skills: Commercial HVAC Project Management, Budget Management, Cost Forecasting, Construction Scheduling, Change Order Administration
Foster Plumbing, a Crete United Company is a leading commercial plumbing contractor serving the Colorado market, known for delivering high-quality work across service, retrofit, and light construction projects. As a Cret…
Anne Arundel County, Maryland, United States · On-site
Senior
GMS is seeking an experienced Project Pipe Fitter to support active mechanical projects across Maryland, Washington DC, and Northern Virginia. This role supports installation, modification, and repair work on commercial …
The Project Manager is responsible for overseeing and managing all aspects of assigned electrical projects from commencement to completion in a manner that exceeds our customers’ expectations. This includes managin…
Skills: Project Management, Budgeting, Scheduling, Electrical Installation, Communication
Location: South Easton MA Regional Coverage: Mostly MA (about 80% of the time) & some /RI/NH Pay: $110-120K/yr + Excellent benefit package Employment Type: Full-Time About the Role: This Safety Manager role will be based…
CAM HVAC & Construction, a proud member of the Crete United family, is seeking an HVAC Tech to service commercial and public-sector projects in Rhode Island. With a legacy of quality and service since 1974, CAM brings un…
Village of Mineola, New York, United States · On-site
$25/hr–$30/hr
Entry level
Successful candidates must be able to assist senior techs performing a wide variety of HVAC repair/installation and maintenance tasks in the residential and commercial market. This position has potential for growth withi…
Skills: HVAC Repair, HVAC Installation, Customer Service, Diagnostics, Time Management
Village of Mineola, New York, United States · On-site
$30/hr–$55/hr
Senior
Description Successful candidates must be able to perform a wide variety of HVAC repair/installation and maintenance tasks in the residential and commercial market. This position has potential for growth within our famil…
Town of North Salem, New York, United States · On-site
$30/hr–$50/hr
Senior
Air Professional Associates is a premier HVAC leader in all things, heating, and cooling. This includes ongoing maintenance, precision repairs, and expert system design & installation. Air Professional's continuous deman…
Village of Mineola, New York, United States · On-site
$40/hr–$45/hr
Mid level
Description Successful candidates must be able to perform a wide variety of HVAC installations in the residential and commercial market. This position has potential for growth within our family-owned company. The ability…
Skills: HVAC Installation, Customer Service, Diagnostics, Time Management, Organizational Skills
Piper Electric, a Crete United Company, is seeking a Fire Alarm Installer to join our growing low-voltage and life safety team. This position is responsible for the installation, testing, troubleshooting, and commissioni…
Skills: Fire Alarm Installation, Troubleshooting, Commissioning, Blueprint Reading, Wiring Diagrams
Burlington, Massachusetts, United States · On-site
$25/hr–$48/hr
Senior
HVAC Sheet Metal Ductwork Installer Why technicians join ControlAir Systems: -Exceptional company culture - Strong support team and talented technicians - Consistent 40-hour schedule with optional overtime - Long-term st…
Anne Arundel County, Maryland, United States · On-site
Senior
HVAC Tech Candidates should have strong evidence of troubleshooting experience with boilers, burners, chillers, walk in coolers, pumps, VRF/VAV’s, RTU Units. This is a Full-time permanent Union position in Baltimor…
In Row Heat Exchange Technician for Data Cooling Systems: Location: Chantilly/ Herndon/ Frederick MD Required: Journeyman License in HVAC, Piping, or Mechanical/ Electrical Systems in DC OR MD OR VA Pay: $55/hr affiliate…
Skills: HVAC, Piping, Mechanical Systems, Electrical Systems, Hydronic Systems
Service/ Maintenance Electrician $37-45/hr (DOE) + Excellent Benefits! Where: Merrimack NH and surrounding areas- Maintenance on existing large commercial accounts- restaurants, retail, etc. What you'll be doing: Assembl…
Location: Oglesby, IL Type: Full time permanent employment + excellent benefits Pay: $70K Base salary + bonuses / commissions with potential earnings up to $120K Job Summary: Johns Servies & Sales is looking to hire an e…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$26/hr–$38/hr
Full-time
associate degree, bachelor degree
Medical Insurance, Dental Insurance, Vision Insurance, Long Term Disability, Short Term Disability, Life Insurance
Posted 1d ago
~40 hrs/week
Responsibilities
Manage the daily scheduling and dispatching of HVAC service calls to technicians based on skill, location, and urgency. Act as the primary liaison between the office and field staff to ensure efficient job progress and adherence to service level agreements.
Requirements
Requires at least 3 years of experience in technician scheduling and operational dispatch, preferably with a background in HVAC or building technologies. An associate's degree is recommended, while a bachelor's degree is preferred.
Full job description
At Crete United, we don’t just manage energy, we transform it into opportunity. As a national leader in holistic energy management, we empower businesses to optimize energy usage, reduce costs, and achieve long-term sustainability goals. Our expertise spans energy procurement, efficiency technologies (lighting, HVAC), renewables, distributed energy, and incentive management.
The HVAC Service Scheduler/Dispatcher plays a critical role in ensuring efficient day-to-day field operations by managing work order assignments, tracking technician status, and overseeing job progress in real time. This role is centered on operational logistics, technician resource management, and dynamic field scheduling for commercial and industrial HVAC service calls.
Key Responsibilities:
This position is responsible for scheduling and dispatching service calls to technicians based on availability, location, job urgency, and specific skillsets, utilizing dispatch and routing software.
The Scheduler/Dispatcher acts as the primary liaison between the office and field technicians, providing updates, instructions, and support to help resolve onsite challenges.
The role requires active management of the daily schedule, including adjustments for emergency calls, delays, or cancellations, with a focus on maximizing efficiency and minimizing downtime.
Responsibilities also include reviewing and prioritizing service tickets in alignment with service level agreements, confirming readiness of work orders, and verifying job requirements before dispatch.
The Scheduler/Dispatcher monitors technician and job progress and coordinates the timely delivery of necessary required documents and escalates field service issues as needed.
This position is also responsible for compiling daily dispatch summaries and working closely with service managers and field supervisors to adapt staffing and workload strategies in response to operational needs.
Collaborate with HVAC Service Delivery leadership to set and achieve S.M.A.R.T. goals aligned
with department and company initiatives.
Stay informed on HVAC service solutions—continuously sharpening your product and service
Represent Crete United’s mission and values in all interactions, internally and externally.
Background in HVAC or building technologies; field experience a strong plus.
Minimum 3 years in service territory routing, technician scheduling, and operational dispatch workflows.
Familiarity with HVAC terminology, equipment types, and service ticketing standards preferred.
Proficient in CRM systems and comfortable with digital platforms.
Ability to read, analyze and interpret technical periodicals, journals, and technical procedures.
Ability to present information and respond to questions from management and customers.
Ability to anticipate and resolve practical problems and issues.
Ability to produce clear, timely, and concise documentation, plus excellent critical thinking skills.
Why Join Crete United?
Be part of a mission-driven company that’s shaping the future of energy.
Work alongside passionate professionals who take pride in doing things the right way.
Grow your career with ongoing training, mentorship, and advancement opportunities.
Competitive compensation and comprehensive benefits.
Compensation and Benefits:
Competitive base pay $26.00 - $38.00hr DOE
Generous Medical, Dental, Vision, Long/Short Term Disability, Life insurance
401(k) 4% Match
Employee assistance program
Flexible spending account
Health savings account
Professional development assistance
Career advancement - grow your career with us as we grow!
Crete United is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.
Crete United is a national network of leading Mechanical, Electrical, Plumbing, and Building Automation specialists delivering proven local leadership with support and scale.
Offices: 3700 South Boulevard, Suite 250, Charlotte, NC 28209, US
HVAC Service and RepairBoilers and ChillersBuilding Controls and AutomationEnergy AuditingMonitoringand ServicePlumbing and Process PipingElectricalSecurity and Access Controland Utility Services
Crete United is a national network of leading Mechanical, Electrical, Plumbing, and Building Automation specialists delivering proven local leadership with support and scale.
Offices: 3700 South Boulevard, Suite 250, Charlotte, NC 28209, US
HVAC Service and RepairBoilers and ChillersBuilding Controls and AutomationEnergy AuditingMonitoringand ServicePlumbing and Process PipingElectricalSecurity and Access Controland Utility Services