<ul><li>Location(s): Pune</li><li>Job Role: Customer Support Executive </li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Responsibilities</strong></span></p><ul><li>Interact with users through a seri…
Skills: Customer Support, Chat Support, Troubleshooting, English Communication, Technical Support
<p><strong>Position:</strong> Product Lead / Senior Product Manager<br><strong>Location:</strong> Pune (Preferred)<br><strong>Experience:</strong> 8–15 Years</p><p> </p><p><strong>About the Role - </strong></p><p>W…
California City, California, United States · Remote Solely
$72k–$85k/yr
Entry level$1M raised
<p dir="ltr">Junior/Intern Account Manager<br>Role Objective: Designed for recent graduates or early-career lab technicians looking to transition from the bench into health-tech. This role focuses on learning the Crelio …
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Full-time
bachelor degree
Posted 27d ago
~40 hrs/week
Responsibilities
Interact with users via chat to resolve queries and troubleshoot software or network issues. Maintain records of daily queries and support the rollout of new application features.
Requirements
Candidates must be graduates with strong written and spoken English communication skills and fast typing speed. Flexibility to work in the US time zone and the ability to handle high-pressure situations are required.
Full job description
Location(s): Pune
Job Role: Customer Support Executive
Responsibilities
Interact with users through a series of actions, answer all queries, and resolve issues via chat.
Maintain and update records for daily queries and escalation.
Support the roll-out of new application features.
Troubleshoot systems and network problems, diagnosing and solving software issues at the user's end.
Escalate problems that cannot be fixed at tier-one support and update users on the status of problems.
Assist with high-severity requests or issue escalations as needed.
Requirements
Must be a graduate in any stream.
Effective written and spoken English communication skills.
Must be Articulate and Spontaneous in Active conversations to handle tough situations.
Ability to recognise the sensitive nature of issues and maintain confidentiality.
Should be swift in typing speed and grammatically conscious with formal mannerisms in written formats of communication.
The willingness and curiosity to learn new environments and develop new skills.
A high degree of intensity, follow-through, and collegiality.
Strong attention to detail with an ability to organize, prioritize, and manage multiple tasks in a timely manner.
Ability to thrive in high-demand, high-pressure situations.
Should be flexible in working in the US time zone
About CrelioHealth
CrelioHealth is a fast-growing health-tech product company delivering cloud-based LIMS, RIS, CRM, and Inventory solutions to diagnostics labs and hospitals globally. We are building scalable systems that power modern healthcare operations.
Website: www.creliohealth.com
Related keywords
Health-techLIMSRISCRMInventory SolutionsTier-one SupportUS Time ZoneSoftware TroubleshootingCloud-based SystemsHealthcare Operations
Cloud, AI-Powered LIMS & Informatics for Diagnostic Labs & Hospitals | Trusted by 2500+ Labs Worldwide
Industry
Hospitals and Health Care
Company size
51-200 employees
Founded
2013
Headquarters
Pune, MAHARASHTRA
LinkedIn followers
17,014
Total funding
$1M
At CrelioHealth, we believe that true progress happens where human intelligence meets technology. This philosophy shapes everything we build. Rooted in our IDEA+ framework - Innovate, Deliver Excellence, Experience Evolution, and Automation - we continuously evolve our solutions with one constant at the center: you. The “+” reflects our ongoing commitment to improvement, collaboration, and long-term value creation for diagnostic businesses.
CrelioHealth empowers laboratories and radiology centers to take full control of their operations through an AI-driven, cloud-based ecosystem. What began as best-in-class LIMS (Laboratory Information Management System) and RIS platforms has grown into a comprehensive suite designed to solve real-world challenges across the medical diagnostic journey.
Our platform combines intelligent LIS capabilities with smart automation tools that streamline and automate order booking, sample processing, and complex reporting workflows. With seamless instrument integrations and secure, reliable interfaces, labs can eliminate manual errors, improve turnaround times, and ensure consistent data accuracy.
Beyond core operations, CrelioHealth enables advanced reporting configurations, real-time analytics, automated alerts, and customizable dashboards that support faster, data-driven decision-making. Our Patient Engagement solutions ease communication and accessibility, while PACS and inventory management modules simplify operational complexities with complete visibility and control.
Built on a scalable, secure cloud infrastructure, CrelioHealth supports labs of all sizes, from growing diagnostic centers to large enterprise networks, helping them standardize processes, improve efficiency, and elevate patient experience.
By continuously analyzing industry needs and evolving alongside them, we go beyond software to become a long-term technology partner for modern diagnostics, driving efficiency, accuracy, and sustainable growth.
Offices: Laxman Nagar, Baner, Pune, 8th Floor, Baner Biz Bay, Behind Techlead Bus Stop, Near D Mart, Pune, MAHARASHTRA 411045, IN
Cloud, AI-Powered LIMS & Informatics for Diagnostic Labs & Hospitals | Trusted by 2500+ Labs Worldwide
Industry
Hospitals and Health Care
Company size
51-200 employees
Founded
2013
Headquarters
Pune, MAHARASHTRA
LinkedIn followers
17,014
Total funding
$1M
At CrelioHealth, we believe that true progress happens where human intelligence meets technology. This philosophy shapes everything we build. Rooted in our IDEA+ framework - Innovate, Deliver Excellence, Experience Evolution, and Automation - we continuously evolve our solutions with one constant at the center: you. The “+” reflects our ongoing commitment to improvement, collaboration, and long-term value creation for diagnostic businesses.
CrelioHealth empowers laboratories and radiology centers to take full control of their operations through an AI-driven, cloud-based ecosystem. What began as best-in-class LIMS (Laboratory Information Management System) and RIS platforms has grown into a comprehensive suite designed to solve real-world challenges across the medical diagnostic journey.
Our platform combines intelligent LIS capabilities with smart automation tools that streamline and automate order booking, sample processing, and complex reporting workflows. With seamless instrument integrations and secure, reliable interfaces, labs can eliminate manual errors, improve turnaround times, and ensure consistent data accuracy.
Beyond core operations, CrelioHealth enables advanced reporting configurations, real-time analytics, automated alerts, and customizable dashboards that support faster, data-driven decision-making. Our Patient Engagement solutions ease communication and accessibility, while PACS and inventory management modules simplify operational complexities with complete visibility and control.
Built on a scalable, secure cloud infrastructure, CrelioHealth supports labs of all sizes, from growing diagnostic centers to large enterprise networks, helping them standardize processes, improve efficiency, and elevate patient experience.
By continuously analyzing industry needs and evolving alongside them, we go beyond software to become a long-term technology partner for modern diagnostics, driving efficiency, accuracy, and sustainable growth.
Offices: Laxman Nagar, Baner, Pune, 8th Floor, Baner Biz Bay, Behind Techlead Bus Stop, Near D Mart, Pune, MAHARASHTRA 411045, IN