Village of Potsdam, New York, United States · On-site
$18/hr–$20/hr
Entry level
Data Entry - Alternate Format Transcriber Application Deadline: 14 August 2026 Department: Accessibility - Production Employment Type: Full Time Location: Potsdam, New York Compensation: $18.00 - $20.00 / hour Descriptio…
Skills: Accessibility Software, Transcription, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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$18/hr–$20/hr
Full-time
high school
Medical, Dental, Vision, Life Insurance, Disability Insurance, Vacation
Posted 4d ago
Apply by Aug 28
~40 hrs/week
Responsibilities
The role involves performing digital document remediation to meet client service level agreements and industry accessibility standards. You will also conduct quality control and provide support for various alternative formats including Braille, large print, and audio.
Requirements
Candidates must have a high school diploma or GED and possess intermediate computer skills, particularly with Microsoft Office products. Strong communication, time management, and attention to detail are essential for maintaining accuracy and meeting fixed deadlines.
Full job description
Data Entry - Document Remediation
Application Deadline: 28 August 2026
Department: Accessibility-Digital Remediation
Employment Type: Full Time
Location: Brampton
Reporting To: Cody Haley
Compensation: $18.00 - $20.00 / hour
Description
We are looking for a detail-oriented and organized individual to join our office team. This role involves making documents accessible, conducting quality control, and working independently within a team environment. You will receive on-the-job training to ensure you are well-equipped to perform your duties, which include creating accessible documents and ensuring quality standards are met. Strong professional communication and time management skills are essential, as well as intermediate computer skills to handle various office software. This position requires someone who can maintain high standards of accuracy and efficiency.
MAJOR DUTIES AND RESPONSIBILITIES
Responsible for the day-to-day digital remediation work required to meet client Service Level Agreements (SLA’s).
Maintain knowledge of digital remediation rules and guidelines in adherence to industry-governed (PDFUA / WCAG / HHS), and Crawford Technologies standards.
Maintain client specifications for digital remediation as it pertains to their preferences.
Maintain knowledge of alternate format rules and guidelines in adherence to industry, governed, and Crawford Technologies standards.
Collaborate with the team on accessible document support and training.
Capable of performing document transcription for all alternative formats provided by Crawford Technologies (Braille, Large Print, Audio, and e-Text).
Maintain applicable security standards.
Ensure quality control processes and requirements are met.
Other duties as assigned.
SKILLS
An understanding of the alternate format rules and guidelines for producing Accessible PDF, Accessible Office documents, Braille, Large Print, Audio, and e-Text.
Excellent attention to detail.
Self-directed, with the ability to effectively plan your own activities to achieve customer SLA’s.
Strong communication skills, both written and verbal.
Excellent time management skills.
Able to meet fixed deadlines.
Excellent computer application skills, including Microsoft Word, Excel, PowerPoint, etc.
Willingness to work afternoon and night shifts, if required.
WORK EXPERIENCE, EDUCATION AND BENEFITS
WORK EXPERIENCE:
Work experience in an area requiring attention to detail.
Experience using Microsoft Office products.
Any prior experience with desktop publishing is a plus.
Any prior experience with accessible documents is a plus.
EDUCATION:
High school diploma or GED is required.
BENEFITS:
Competitive salary (Commensurate with experience and position)
Excellent benefits
Medical
Dental
Vision
Life Insurance
Disability Insurance
Vacation
Sick Time
Holiday Pay
Be part of a rapidly growing software company
Position will remain open until filled.
Prior to submitting an application/resume, review the job description's complete list of job duties and qualifications.
We thank all applicants for their interest in joining our team. Those shortlisted will be contacted.
Should you need any assistance in the application process, please contact [email protected].
Note: This job description is to be used as a guide for accomplishing company and department objectives and is not intended and should not be construed to be an all-inclusive list of responsibilities, skills, efforts or working condition associated with a job. Management reserves the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.
Related keywords
Data EntryDocument RemediationAccessibilityPDFUAWCAGHHSQuality ControlTranscriptionBrailleLarge PrintAudioe-TextMicrosoft OfficeMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint
As communication requirements evolve and legacy systems become harder to manage, organizations face increasing pressure to deliver the right information, to the right person, in the right format, every time.
We help remove that complexity.
Crawford Technologies is an award-winning global provider of software and services that help regulated enterprises and government organizations simplify and control customer communications.
For more than 30 years, we have supported over 2,000 organizations across six continents in transforming complex communication environments into streamlined, compliant, and scalable systems. Our technology generates more than 20 billion documents annually, ensuring accuracy, accessibility, and consistency across all channels.
Through our transformation and compliance automation solutions, we enable organizations to modernize workflows, reduce risk, and meet accessibility and regulatory requirements with confidence.
Our approach is simple and proven:
Understand your environment
Design a tailored solution
Implement and refine workflows
Support your continued success
The result is a communication infrastructure that works seamlessly behind the scenes, enabling our clients to meet their customers' rigorous demand for instantaneous access to transactional information such as bills and statements.
Crawford Technologies
Communicate Any Way to Anyone
Offices: 60 St. Clair Avenue East, Suite 1002, Toronto, ON M4T 1N5, CA · 22 Depot Street, PO Box 5198, Potsdam, NY 13676-5198, US · 5 Wormwood Street, London, EC2M 1RQ, GB · 3665 John F. Kennedy Parkway, Building 2, Suite 320, Fort Collins, CO 80525, US
As communication requirements evolve and legacy systems become harder to manage, organizations face increasing pressure to deliver the right information, to the right person, in the right format, every time.
We help remove that complexity.
Crawford Technologies is an award-winning global provider of software and services that help regulated enterprises and government organizations simplify and control customer communications.
For more than 30 years, we have supported over 2,000 organizations across six continents in transforming complex communication environments into streamlined, compliant, and scalable systems. Our technology generates more than 20 billion documents annually, ensuring accuracy, accessibility, and consistency across all channels.
Through our transformation and compliance automation solutions, we enable organizations to modernize workflows, reduce risk, and meet accessibility and regulatory requirements with confidence.
Our approach is simple and proven:
Understand your environment
Design a tailored solution
Implement and refine workflows
Support your continued success
The result is a communication infrastructure that works seamlessly behind the scenes, enabling our clients to meet their customers' rigorous demand for instantaneous access to transactional information such as bills and statements.
Crawford Technologies
Communicate Any Way to Anyone
Offices: 60 St. Clair Avenue East, Suite 1002, Toronto, ON M4T 1N5, CA · 22 Depot Street, PO Box 5198, Potsdam, NY 13676-5198, US · 5 Wormwood Street, London, EC2M 1RQ, GB · 3665 John F. Kennedy Parkway, Building 2, Suite 320, Fort Collins, CO 80525, US