Portland, Oregon, United States · On-site
$95k–$155k/yr
Job DetailsJob Location: PORTLAND, OR 97229Cornels Plumbing, Heating & Air is looking for an experienced HVAC Service Manager to lead and develop our residential service team in the Portland market. We are one of the fas…
Skills: HVAC Leadership, Technical Diagnostics, Performance Coaching, KPI Management, Conflict Resolution
Portland, Oregon, United States · Hybrid
$65k–$75k/yr
Job DetailsJob Location: PORTLAND, OR 97229Cornel's Plumbing, Heating & Air is looking for a motivated, organized leader to oversee the daily operations of our warehouse and material logistics for Plumbing and HVAC. The …
Skills: Leadership, Communication, Organization, Time Management, Problem Solving
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Lead, coach, and develop a residential HVAC service team while monitoring performance KPIs and revenue. Partner with other departments to ensure a seamless customer experience and maintain high quality-control standards.
Requires residential HVAC service leadership experience and strong technical knowledge of heating, cooling, and airflow. Must possess a valid driver's license and a proven ability to manage technicians through performance scorecards.
Job DetailsJob Location: PORTLAND, OR 97229Cornels Plumbing, Heating & Air is looking for an experienced HVAC Service Manager to lead and develop our residential service team in the Portland market.
We are one of the fastest-growing home-service companies on the West Coast, but we’re equally focused on building a company where talented people enjoy coming to work. Our culture is competitive, team-oriented, and built around developing people—not simply managing numbers.
Our team receives memberships to LifeTime Fitness, participates in catered monthly company meetings often with team games and competitions, and works in an environment where accomplishments are recognized and celebrated. We take performance seriously without taking ourselves too seriously.
Leading, coaching, and developing our residential HVAC service technicians
Conducting weekly training, ride-alongs, call reviews, and individual coaching
Building a positive culture based on accountability, teamwork, and continuous improvement
Monitoring revenue, close rate, average ticket, callbacks, memberships, reviews, and lead conversion
Ensuring every customer receives a thorough evaluation and clearly explained options
Maintaining our fix-it-first mentality while identifying legitimate replacement opportunities
Partnering with dispatch, sales, installation, and customer service to create a seamless customer experience
Recruiting, onboarding, and retaining high-performing technicians
Resolving escalated customer concerns professionally
Maintaining safety, documentation, licensing, and quality-control standards
Competitive base salary with performance-based earning potential
Medical, dental, and vision benefits
Paid time off
Company vehicle and phone
Life Time Fitness membership
Catered monthly company meetings with team games and competitions
Ongoing leadership and technical development
Recognition for individual and team accomplishments
The opportunity to lead within one of the fastest-growing home-service companies on the West Coast
A company that invests heavily in its people, culture, and long-term growth
This is a strong opportunity for someone who wants more than a management title. We’re looking for a leader who wants to build people, strengthen a department, and play an important role in where Cornels goes next.
Compensation: $95,000 - $155,000 Salary + Bonus Potential
Schedule: Monday - Friday
Residential HVAC service leadership experience
Strong technical knowledge of heating, cooling, heat pumps, airflow, and system diagnostics
A proven ability to coach technicians and improve measurable performance
A leader who can hold people accountable while earning their trust
Strong communication, organization, and conflict-resolution skills
Comfort managing through KPIs and performance scorecards
A team-first attitude with consistent follow-through
A valid driver’s license and clean driving record
Full-Scaled Services — We Have All Your Portland Plumbing, Heating & Air Needs Covered
About Cornel’s Plumbing Heating & Air Conditioning Our founder, Cornel Morariu, has more than 40 years of experience in the plumbing industry. When he began this journey in his homeland of Romania, the only vehicle he had to carry all of his tools, pipes and fittings was a bicycle. Today, Cornel’s Plumbing, Heating & Air has more than 35 employees and offers full-service residential plumbing, heating and air. We believe in getting the job done right the first time and providing our customers with 100% satisfaction. If a customer is not completely happy for whatever reason, we will do everything within our power to make it right.
Offices: 14271 NW Science Park Dr, Portland, Oregon 97229, US
View all jobs at Cornel's Plumbing Heating AirFull-Scaled Services — We Have All Your Portland Plumbing, Heating & Air Needs Covered
About Cornel’s Plumbing Heating & Air Conditioning Our founder, Cornel Morariu, has more than 40 years of experience in the plumbing industry. When he began this journey in his homeland of Romania, the only vehicle he had to carry all of his tools, pipes and fittings was a bicycle. Today, Cornel’s Plumbing, Heating & Air has more than 35 employees and offers full-service residential plumbing, heating and air. We believe in getting the job done right the first time and providing our customers with 100% satisfaction. If a customer is not completely happy for whatever reason, we will do everything within our power to make it right.
Offices: 14271 NW Science Park Dr, Portland, Oregon 97229, US
View all jobs at Cornel's Plumbing Heating Air