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Core Managed logoCore Managed

Technical Support Specialist

Carmel, Indiana, United States · On-site

$42k–$48k/yr

Entry level

Core Managed is looking for an IT tech that has the desire to join a fast-growing company. This will be a junior level, fast paced position, and you will be doing level 1 support for incoming issues. The perfect candidat…

Skills: Level 1 Support, Customer Service, Time Management, Verbal Communication, Written Communication

Core Managed logo

Technical Support Specialist

Core Managed

Carmel, Indiana, United States • On-site

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Entry level

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  • $42k–$48k/yr
  • Full-time
  • associate degree, bachelor degree
  • 401k with 4% match, Health benefits, Annual bonus, 18 days of PTO, Competitive pay
  • Posted 5d ago
  • Apply by Oct 20
  • ~40 hrs/week

Responsibilities

Provide level 1 technical support for incoming issues and develop strong relationships with clients and internal staff. The role involves working with cutting-edge cloud and cybersecurity technologies, occasionally at client locations.

Requirements

Requires an associate degree (bachelor's preferred), a reliable vehicle, and the ability to pass a drug test and background check. Candidates must possess strong communication skills, a desire to learn, and the flexibility to work occasional evenings and weekends.

Full job description

Core Managed is looking for an IT tech that has the desire to join a fast-growing company. This will be a junior level, fast paced position, and you will be doing level 1 support for incoming issues. The perfect candidate has a strong ability to learn new IT techniques, excellent verbal and written communication skills, customer service talents to help non-technical users and exceptional time management skills.  Here you will be exposed to a wide range of advanced technologies and be able to work side by side with senior team members to increase your knowledge. Our clients are cutting edge, so even new staff have the opportunity to work with all the latest cloud and cybersecurity technologies.  

What makes us cool: 

  • Fun team that is focused on everyone’s success
  • Laid back atmosphere free of internal politics
  • Constantly learning new tech on the job
  • We offer a 401K, health benefits, competitive pay and vacation  

The Position: 

This position is for people who don't mind working hard and talking to people every day. We want you to develop relationships with our clients and staff.  In some cases you'll be assigned to work at a client's location. We are on the same team working towards the same common goals.  Big egos need not apply.  Teamwork makes the dream work!  

Need to Have: 

  • Focus and ability to avoid distractions
  • Persistence in problem solving
  • Humility to be able to ask for necessary help and support
  • Commitment to a high level of quality work
  • Ownership of assigned tasks
  • Being able to adapt quickly
  • Punctuality and a clean business appearance
  • Desire to help others
  • Ability to learn quickly
  • Time management skills
  • Ability to develop relationships with clients and internal staff
  • Follow process and identify possible improvements
  • Exemplary written and verbal communication skills 

What we will do for you: 

  • Provide a work environment that is truly fun to be in
  • Give you an opportunity to work on the latest cutting-edge tech
  • Give you a path for promotion
  • Teach you about:
    • Servers
    • Networking
    • Firewalls (Fortinet | Fortigate)
    • Hyper-V
    • Microsoft 365
    • Azure
    • Exchange
    • Active Directory
    • Cybersecurity

Requirements: 

  • Bachelor’s degree preferred; associate degree required
  • Reliable vehicle
  • Pass a drug test and background check
  • Occasionally work evenings and weekends (IT never stops) 

HR Stuff: 

  • Full medical benefits (1st Day)
  • Annual Bonus 
  • 18 days of PTO
  • 401K with 4% match
  • Full-time 
  • Salary 42-48k
  • In office position at Carmel office 

Company's website: 

  • https://www.coremanaged.com/ 

Related keywords

ServersNetworkingFirewallsFortinetFortigateHyper-VMicrosoft 365AzureExchangeActive DirectoryCybersecurityCloud TechnologiesIT SupportManaged Services

About Core Managed

LinkedInVisit site

Fixed Fee Proactive Managed I.T. and Cybersecurity Services

Industry
Computer Networking Products
Company size
11-50 employees
Founded
2010
Headquarters
Greenwood, Indiana
LinkedIn followers
1,688

We are different! We have a passion for technology as a profit center. Available under one roof in Greenwood, Indiana are specialists in network infrastructure, Windows Server, active directory, group policy, exchange, sharepoint, web design, application development, cloud applications and more. Our team consists of experts in various technology disciplines. Our leadership understands how to use technology to increase your bottom line. We don’t recommend technology initiatives that aren’t going to create a return on investment, and we evaluate security offerings according to their cost and your risk. We are your trusted advisor. We are your CIO.

Offices: 1530 American Way, 130, Greenwood, Indiana 46143, US · 10401 N Meridian St, 209, Carmel, Indiana 46290, US · 4509 Creedmoor Rd, 201, Raleigh, North Carolina 27612, US

Network infrastructureWindows serverWeb design and developmentServer maintenance and installationWired and wireless network management servicesand Web protection and content filteringCloud SecurityInformation TechnologyCyber SecurityIT Management
View all jobs at Core Managed

About Core Managed

LinkedInVisit site

Fixed Fee Proactive Managed I.T. and Cybersecurity Services

Industry
Computer Networking Products
Company size
11-50 employees
Founded
2010
Headquarters
Greenwood, Indiana
LinkedIn followers
1,688

We are different! We have a passion for technology as a profit center. Available under one roof in Greenwood, Indiana are specialists in network infrastructure, Windows Server, active directory, group policy, exchange, sharepoint, web design, application development, cloud applications and more. Our team consists of experts in various technology disciplines. Our leadership understands how to use technology to increase your bottom line. We don’t recommend technology initiatives that aren’t going to create a return on investment, and we evaluate security offerings according to their cost and your risk. We are your trusted advisor. We are your CIO.

Offices: 1530 American Way, 130, Greenwood, Indiana 46143, US · 10401 N Meridian St, 209, Carmel, Indiana 46290, US · 4509 Creedmoor Rd, 201, Raleigh, North Carolina 27612, US

Network infrastructureWindows serverWeb design and developmentServer maintenance and installationWired and wireless network management servicesand Web protection and content filteringCloud SecurityInformation TechnologyCyber SecurityIT Management
View all jobs at Core Managed

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