Overview CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management. With over 3,700 associates nationwide, we deliver tailored solutions to help businesses…
Skills: Dispatching, Communication, Microsoft Excel, Microsoft Outlook, Multitasking
Overview WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s Greatest Workpl…
Overview WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s Greatest Workpl…
Overview WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s Greatest Workpl…
Skills: Electrical systems maintenance, Wiring installation, Motor repair, Transformer maintenance, Generator troubleshooting
Refrigeration Service Technician - Commercial & Industrial
Atlanta, Georgia, United States · On-site
Mid level$40M raised
Overview What we offer WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s G…
Overview With over 150 years of experience, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service &…
Skills: HVAC maintenance, Refrigeration repair, Equipment installation, Power tools, Hand tools
Municipio Santa Cruz de la Sierra, Santa Cruz, Bolivia · On-site
Mid level$40M raised
Overview WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. As a large company serving diverse customers, we invest in our team wit…
Skills: Commercial refrigeration, HVAC repair, Compressor maintenance, Water pump repair, Air handler maintenance
Overview WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s Greatest Workpl…
HVAC/R Service Technician - Commercial & Industrial
Phoenix, Arizona, United States · On-site
Mid level$40M raised
Overview WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s Greatest Workpl…
Overview CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management. With over 3,700 associates nationwide, we deliver tailored solutions to help businesses…
Skills: Dispatching, Prioritization, Communication, Multi-tasking, Problem solving
Refrigeration Service Technician - Commercial & Industrial
Twin Falls, Idaho, United States · On-site
Mid level$40M raised
Overview WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s Greatest Workpl…
Refrigeration Service Technician - Commercial & Industrial
Oklahoma City, Oklahoma, United States · On-site
Senior$40M raised
Overview WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s Greatest Workpl…
Skills: Commercial refrigeration, HVAC repair, Compressor maintenance, Electrical control devices, Mechanical control devices
Refrigeration Service Technician - Commercial & Industrial
Pensacola, Florida, United States · On-site
Senior$40M raised
Overview What we offer WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s G…
Senior Refrigeration Service Technician - Commercial & Industrial
Reno, Nevada, United States · On-site
Mid level$40M raised
Overview WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s Greatest Workpl…
Refrigeration Service Technician - Commercial & Industrial
Alexandria, Louisiana, United States · On-site
Mid level$40M raised
Overview WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s Greatest Workpl…
Refrigeration Service Technician - Commercial & Industrial
Monroe, Louisiana, United States · On-site
Mid level$40M raised
Overview WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s Greatest Workpl…
Overview What we offer WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s G…
Overview WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s Greatest Workpl…
Overview At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. As a large company serving diverse customers, we invest in our team with: Competitiv…
Refrigeration Service Technician - Commercial & Industrial
Tampa, Florida, United States · On-site
Senior$40M raised
Overview What we offer WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s G…
The dispatcher is responsible for prioritizing service calls, assigning technicians, and maintaining proactive communication with customers regarding service level agreements. They also coordinate with service managers to ensure preventative maintenance schedules are met and manage daily reporting.
Requirements
Candidates must possess strong computer skills in Excel and Outlook, along with the ability to multitask effectively under pressure. Excellent verbal and written communication skills and a reliable, professional demeanor are required for this role.
Full job description
Overview
CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management. With over 3,700 associates nationwide, we deliver tailored solutions to help businesses cut costs, improve equipment performance, and reduce emissions.
Our services include HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, and optimization. We also offer engineering design, energy resilience and consumption optimization, asset recycling, and seamless multi-site rollouts across states.
CoolSys serves over 45,000 customer locations in industries like retail, food service, commercial, data centers, industrial, and pharmaceuticals.
No wonder Newsweek named CoolSys one of America’s Greatest Workplaces!
We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:
Competitive pay: $18-20/hr.
Benefits: Medical, Dental, Vision and Prescription coverage.
Paid vacation, holidays, and floating holiday.
401(K) with Company match.
Company sponsored life insurance, as well as optional AD&D, short and long-term disability.
Tuition reimbursement.
Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more.
Pet Insurance.
Legal Plan, and ID Theft Protection.
Responsibilities
Prioritize calls (incoming and backlog).
Assign and dispatch technicians.
Work with Service Managers to address open calls.
Respond to inquiries.
Create and distribute required reporting.
Maintain proactive communication with customers regarding missed SLAs.
On a daily basis, review all incomplete calls.
Maintain entry and verify nightly “on call” crew.
Work with Service Managers to ensure preventative maintenance is completed on schedule.
Understand the geography of the market and understand the technicians.
Qualifications
Strong computer (Excel/Outlook) skills.
Ability to handle multiple tasks concurrently.
Stay calm under pressure.
Excellent verbal and written communication skills.
Strong sense of urgency.
“Can do” attitude and demonstrated commitment to get the job done.
Reliable and dependable.
Friendly and helpful demeanor.
Join Us
Today, there are 27 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!
CoolSys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.
Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. CoolSys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.
CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management.
Operating nationwide, our team of over 3,700 experts delivers tailored solutions to help businesses cut costs, optimize critical equipment performance, and lower emissions.
Our services encompass HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, optimization, and expertise in low-GWP transition. We also offer MEPR/FP engineering and design-build services, integrated energy supply resilience and consumption optimization solutions, as well as used asset recycling and seamless multi-site rollouts across multiple states.
Based in Southern California since 1997, CoolSys serves over 45,000 customer locations across various industries, including grocery, retail, industrial, data centers, education, healthcare, and government.
Recently recognized by Newsweek as one of America’s Greatest Workplaces, CoolSys has experienced remarkable growth through a combination of strategic acquisitions and organic expansion. We collaborate with companies that prioritize safety, excel in customer service, and uphold strong financial performance.
To stay current on our professional solutions—engineering, program management, energy optimization, resilience, and equipment and facility solutions—follow CoolSys Professional Solutions:
To learn more, visit coolsys.com
Offices: 145 S. State College Blvd., Ste. 200, Brea, CA 92821, US · 4275 N. Palm St. Suite 100, Fullerton, CA 92835, US · 15800 International Plaza Dr., Houston, TX 77032, US · 1166 National Dr, Sacramento, California 95834, US · 645 E Missouri Ave., Phoenix, AZ 85012, US
HVACRefrigerationEnergy SavingsEmissions ReductionNatural Refrigerant ConversionCO2 Based SystemsHigh Energy Efficiency SolutionsMEPR/FP DesignEnergy ResilienceCoGeneration Solutions
CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management.
Operating nationwide, our team of over 3,700 experts delivers tailored solutions to help businesses cut costs, optimize critical equipment performance, and lower emissions.
Our services encompass HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, optimization, and expertise in low-GWP transition. We also offer MEPR/FP engineering and design-build services, integrated energy supply resilience and consumption optimization solutions, as well as used asset recycling and seamless multi-site rollouts across multiple states.
Based in Southern California since 1997, CoolSys serves over 45,000 customer locations across various industries, including grocery, retail, industrial, data centers, education, healthcare, and government.
Recently recognized by Newsweek as one of America’s Greatest Workplaces, CoolSys has experienced remarkable growth through a combination of strategic acquisitions and organic expansion. We collaborate with companies that prioritize safety, excel in customer service, and uphold strong financial performance.
To stay current on our professional solutions—engineering, program management, energy optimization, resilience, and equipment and facility solutions—follow CoolSys Professional Solutions:
To learn more, visit coolsys.com
Offices: 145 S. State College Blvd., Ste. 200, Brea, CA 92821, US · 4275 N. Palm St. Suite 100, Fullerton, CA 92835, US · 15800 International Plaza Dr., Houston, TX 77032, US · 1166 National Dr, Sacramento, California 95834, US · 645 E Missouri Ave., Phoenix, AZ 85012, US
HVACRefrigerationEnergy SavingsEmissions ReductionNatural Refrigerant ConversionCO2 Based SystemsHigh Energy Efficiency SolutionsMEPR/FP DesignEnergy ResilienceCoGeneration Solutions