Overview CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management. With over 3,700 associates nationwide, we deliver tailored solutions to help businesses…
Overview WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s Greatest Workpl…
Overview WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s Greatest Workpl…
HVAC/R Service Supervisor - Commercial & Industrial
Humble, Texas, United States · On-site
Senior$40M raised
Overview CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management. With over 3,700 associates nationwide, we deliver tailored solutions to help businesses…
Skills: Commercial Refrigeration, HVAC Principles, Team Leadership, Performance Coaching, Customer Service
Rochester Hills, Michigan, United States · On-site
Mid level$40M raised
Overview WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s Greatest Workpl…
Overview WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s Greatest Workpl…
Refrigeration Service Technician - Commercial & Industrial
Newport News, Virginia, United States · On-site
Senior$40M raised
Overview WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s Greatest Workpl…
Refrigeration Service Technician - Commercial & Industrial
Columbia, South Carolina, United States · On-site
Senior$40M raised
Overview WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. As a large company serving diverse customers, we invest in our team wit…
Charlotte, North Carolina, United States · On-site
Mid level$40M raised
Overview At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. As a large company serving diverse customers, we invest in our team with: Competitiv…
Refrigeration Service Technician 2 - Commercial & Industrial
Garland, Texas, United States · On-site
Entry level$40M raised
Overview WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s Greatest Workpl…
Overview WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s Greatest Workpl…
Refrigeration Service Technician - Commercial & Industrial
Florence, Tuscany, Italy · On-site
Senior$40M raised
Overview WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. As a large company serving diverse customers, we invest in our team wit…
Overview WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s Greatest Workpl…
Overview WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s Greatest Workpl…
Refrigeration Service Technician - Commercial & Industrial
Knoxville, Tennessee, United States · On-site
Senior$40M raised
Overview WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. As a large company serving diverse customers, we invest in our team wit…
Overview WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s Greatest Workpl…
Overview WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s Greatest Workpl…
Overview WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s Greatest Workpl…
City of Syracuse, New York, United States · On-site
Mid level$40M raised
Overview WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s Greatest Workpl…
Skills: HVAC repair, Refrigeration maintenance, Electrical troubleshooting, Compressor repair, Gas furnace service
Refrigeration Service Technician - Commercial & Industrial
City of Syracuse, New York, United States · On-site
Entry level$40M raised
Overview WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s Greatest Workpl…
The Assistant Branch Manager provides administrative and operational support to enhance branch productivity and manage daily procedures. Key duties include overseeing technicians, coordinating billing, and maintaining strong customer relationships.
Requirements
A high school diploma is required, while a bachelor's degree in Business or Marketing is preferred. Candidates must have previous administrative experience, preferably within the HVAC, plumbing, or construction industries.
Full job description
Overview
CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management. With over 3,700 associates nationwide, we deliver tailored solutions to help businesses cut costs, improve equipment performance, and reduce emissions.
Our services include HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, and optimization. We also offer engineering design, energy resilience and consumption optimization, asset recycling, and seamless multi-site rollouts across states.
CoolSys serves over 45,000 customer locations in industries like retail, food service, commercial, data centers, industrial, and pharmaceuticals.
No wonder Newsweek named CoolSys one of America’s Greatest Workplaces!
We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:
Competitive pay: $60,000 - $80,000 DOE
Benefits: Medical, Dental, Vision and Prescription coverage.
Paid vacation, holidays, and floating holiday.
401(K) with Company match.
Company sponsored life insurance, as well as optional AD&D, short and long-term disability.
Tuition reimbursement.
Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more.
Pet Insurance.
Legal Plan, and ID Theft Protection.
Responsibilities
The Assistant Branch Manager provides administrative support to branch personnel and corporate operations. Assist upper management by offering insights to enhance branch productivity, interpreting operating policies, and exercising independent judgment in resolving administrative challenges.
Tracks scheduled work and maintains awareness of open work order statuses.
Provides direct oversight to the branch, including mentoring, training, and offering input on hiring and terminations.
Makes independent decisions on day-to-day operational matters that do not require team consultation.
Monitors daily procedures and customer interactions.
Builds and maintains strong relationships with customers through effective communication.
Coordinates with the Billing Manager to ensure accurate creation and processing of work orders.
Prepares work orders for billing, including submitting PMs and quoted jobs to the billing department.
Approves all technician time entries for assigned branches.
Reports daily billing totals to assigned Branch Managers.
Manages purchase orders and requisitions, receives vendor invoices, and processes requisitions as needed.
Encourages team members to identify opportunities for process improvement and simplification.
Supports the Senior Management team as needed.
Embodies the CoolSys CARES culture (Collaboration, Accountability, Respect, Empowerment, Safety).
Performs other duties as assigned.
Qualifications
Education / Training
High school diploma or equivalent is required
A Bachelor’s degree in Business, Marketing, or a related field is preferred.
Work Experience / Skills
Previous experience as an Administrator is required
Relevant industry experience in HVAC, plumbing, or construction is highly preferred
Ability to read, write & speak English proficiently.
Strong communication and internal/external customer service skills
Proficiency with computers (Microsoft Excel) and ability to learn new software
Able to work in a fast-paced environment and multitask
Strong attention to detail is required
Ability to understand and follow all company policies and procedures and all applicable State and Federal laws.
Ability to use typical business tools including E-Mail, Word, Excel, etc.
Join Us
Today, there are 27 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!
CoolSys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.
Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. CoolSys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.
CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management.
Operating nationwide, our team of over 3,700 experts delivers tailored solutions to help businesses cut costs, optimize critical equipment performance, and lower emissions.
Our services encompass HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, optimization, and expertise in low-GWP transition. We also offer MEPR/FP engineering and design-build services, integrated energy supply resilience and consumption optimization solutions, as well as used asset recycling and seamless multi-site rollouts across multiple states.
Based in Southern California since 1997, CoolSys serves over 45,000 customer locations across various industries, including grocery, retail, industrial, data centers, education, healthcare, and government.
Recently recognized by Newsweek as one of America’s Greatest Workplaces, CoolSys has experienced remarkable growth through a combination of strategic acquisitions and organic expansion. We collaborate with companies that prioritize safety, excel in customer service, and uphold strong financial performance.
To stay current on our professional solutions—engineering, program management, energy optimization, resilience, and equipment and facility solutions—follow CoolSys Professional Solutions:
To learn more, visit coolsys.com
Offices: 145 S. State College Blvd., Ste. 200, Brea, CA 92821, US · 4275 N. Palm St. Suite 100, Fullerton, CA 92835, US · 15800 International Plaza Dr., Houston, TX 77032, US · 1166 National Dr, Sacramento, California 95834, US · 645 E Missouri Ave., Phoenix, AZ 85012, US
HVACRefrigerationEnergy SavingsEmissions ReductionNatural Refrigerant ConversionCO2 Based SystemsHigh Energy Efficiency SolutionsMEPR/FP DesignEnergy ResilienceCoGeneration Solutions
CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management.
Operating nationwide, our team of over 3,700 experts delivers tailored solutions to help businesses cut costs, optimize critical equipment performance, and lower emissions.
Our services encompass HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, optimization, and expertise in low-GWP transition. We also offer MEPR/FP engineering and design-build services, integrated energy supply resilience and consumption optimization solutions, as well as used asset recycling and seamless multi-site rollouts across multiple states.
Based in Southern California since 1997, CoolSys serves over 45,000 customer locations across various industries, including grocery, retail, industrial, data centers, education, healthcare, and government.
Recently recognized by Newsweek as one of America’s Greatest Workplaces, CoolSys has experienced remarkable growth through a combination of strategic acquisitions and organic expansion. We collaborate with companies that prioritize safety, excel in customer service, and uphold strong financial performance.
To stay current on our professional solutions—engineering, program management, energy optimization, resilience, and equipment and facility solutions—follow CoolSys Professional Solutions:
To learn more, visit coolsys.com
Offices: 145 S. State College Blvd., Ste. 200, Brea, CA 92821, US · 4275 N. Palm St. Suite 100, Fullerton, CA 92835, US · 15800 International Plaza Dr., Houston, TX 77032, US · 1166 National Dr, Sacramento, California 95834, US · 645 E Missouri Ave., Phoenix, AZ 85012, US
HVACRefrigerationEnergy SavingsEmissions ReductionNatural Refrigerant ConversionCO2 Based SystemsHigh Energy Efficiency SolutionsMEPR/FP DesignEnergy ResilienceCoGeneration Solutions