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Jobs at Contruent (Now Hiring) — 3 open

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Technical Account Manager

Naperville, Illinois, United States · Remote OK

$110k–$180k/yr

Senior

The Role As a Technical Account Manager (TAM) at Contruent, you will serve as a strategic technical advisor to a portfolio of our largest and most complex enterprise customers. You will own the technical health, adoption…

Skills: Technical Account Management, Enterprise SaaS, Project Controls, Capital Project Systems, Strategic Planning

Contruent logoContruent

North American General Manager

Naperville, Illinois, United States · Remote OK

Senior+

The North America General Manager is responsible for the overall commercial performance and operational success of Contruent's North American business. This executive leader owns the region's revenue growth, profitabilit…

Skills: P&L Management, SaaS Strategy, Revenue Growth, Customer Success, Operational Excellence

Contruent logoContruent

Enterprise Account Executive

Naperville, Illinois, United States · Remote OK

$220k–$300k/yr

Senior

As an Enterprise Account Executive, you will own strategic named accounts and drive new business growth across some of North America’s largest capital construction and infrastructure organizations. You will partner close…

Skills: Enterprise Sales, SaaS Sales, Strategic Account Planning, Complex Sales Cycles, Executive Relationship Building

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Technical Account Manager

Contruent

Naperville, Illinois, United States • Remote OK

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Senior

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  • $110k–$180k/yr
  • Full-time
  • Posted 1d ago
  • ~40 hrs/week
  • Remote in Naperville, Illinois, United States

Responsibilities

The Technical Account Manager serves as a strategic advisor to enterprise customers, ensuring technical health, adoption, and long-term value realization. They act as the primary technical point of contact, leading issue resolution and driving cross-functional collaboration to support renewals and expansion.

Requirements

Candidates must have 7+ years of experience in enterprise SaaS or related roles with expertise in project controls or capital project systems. Strong communication skills, executive presence, and experience with Contruent Enterprise are required.

Full job description

The Role

As a Technical Account Manager (TAM) at Contruent, you will serve as a strategic technical advisor to a portfolio of our largest and most complex enterprise customers. You will own the technical health, adoption success, and long-term value realization of your accounts—working proactively to ensure customers achieve measurable outcomes from their Contruent investment.

This is not a support role. While you will coordinate escalations when necessary, your primary focus is prevention, optimization, and strategic partnership. You will work closely with Sales, Customer Success, Professional Services, Engineering, and Product to drive adoption, support renewals, influence expansion, and strengthen long-term customer relationships.



What You’ll Do

Strategic Customer Partnership

  • Act as the primary technical point of contact for assigned enterprise accounts
  • Develop deep understanding of customer objectives and environments
  • Serve as a long-term technical advisor

Proactive Technical Leadership

  • Own technical health of customer environments
  • Conduct assessments, release planning, and best-practice reviews
  • Guide architecture and configuration strategy

Escalation & Issue Leadership

  • Lead resolution of complex technical issues
  • Drive root cause analysis and prevention
  • Maintain confidence during high-impact events

Adoption, Retention & Expansion Support

  • Support renewals with technical insight
  • Identify expansion opportunities
  • Contribute to QBRs and executive reviews

Cross-Functional Collaboration

  • Act as bridge between customers and internal teams
  • Partner with Professional Services
  • Share best practices

What Success Looks Like

  • High customer satisfaction and executive trust
  • Stable, well-adopted environments
  • Successful renewals
  • Expansion opportunities identified

What You Bring

  • 7+ years experience in enterprise SaaS or related roles
  • Previous experience using Contruent Enterprise (formerly Ares Prism)
  • Experience supporting complex enterprise customers
  • Project controls or capital project systems expertise
  • Strong communication and executive presence

Additional Details

  • Occasional domestic and international travel
  • Post-sales, non-quota-carrying role supporting retention and expansion

Related keywords

Technical Account ManagerSaaSContruentAres PrismEnterprise SoftwareProject ControlsCapital ProjectsCustomer SuccessStrategic AdvisorTechnical HealthAdoptionRetentionExpansionQBRRoot Cause AnalysisArchitecture

About Contruent

LinkedInVisit site

Contruent (formerly ARES PRISM) is the premier capital project management solution that is #FasterToDeliver

Industry
Software Development
Company size
201-500 employees
Founded
1995
Headquarters
Naperville, Illinois
LinkedIn followers
9,513

​Contruent is the lifecycle cost management solution that empowers Owners and Engineering & Construction firms to deliver complex capital programs and mega projects with precision and speed. Contruent is faster to deliver across the project lifecycle because it integrates cost and scheduling and comes project-ready out-of-the box with 25 years of best practices built in. The result is higher accuracy, speed, and cost efficiency. Founded in 1994 as ARES PRISM and renamed with the launch of an innovative SaaS platform, Contruent operates in 26 countries and is now headquartered in Naperville, IL. To learn more, visit www.contruent.com

Offices: 55 Shuman Blvd, Suite 1050, Naperville, Illinois 60563, US · 25 Canada Square, Canary Wharf, London E14 5LQ, GB · 400 3rd Avenue SW, Suite 3700, Calgary, AB T2P 4H2, CA · Suite 107B, 530 Little Collins Street, Melbourne, VIC 3000, AU · 1331 Gemini Street, Suite 120, Houston, Texas 77058, US

Integrated Project Lifecycle ManagementProject ManagementProject ControlsProject Cost ManagementNuclear Energy IndustryEngineeringProcurementConstruction IndustryOilGas
View all jobs at Contruent

About Contruent

LinkedInVisit site

Contruent (formerly ARES PRISM) is the premier capital project management solution that is #FasterToDeliver

Industry
Software Development
Company size
201-500 employees
Founded
1995
Headquarters
Naperville, Illinois
LinkedIn followers
9,513

​Contruent is the lifecycle cost management solution that empowers Owners and Engineering & Construction firms to deliver complex capital programs and mega projects with precision and speed. Contruent is faster to deliver across the project lifecycle because it integrates cost and scheduling and comes project-ready out-of-the box with 25 years of best practices built in. The result is higher accuracy, speed, and cost efficiency. Founded in 1994 as ARES PRISM and renamed with the launch of an innovative SaaS platform, Contruent operates in 26 countries and is now headquartered in Naperville, IL. To learn more, visit www.contruent.com

Offices: 55 Shuman Blvd, Suite 1050, Naperville, Illinois 60563, US · 25 Canada Square, Canary Wharf, London E14 5LQ, GB · 400 3rd Avenue SW, Suite 3700, Calgary, AB T2P 4H2, CA · Suite 107B, 530 Little Collins Street, Melbourne, VIC 3000, AU · 1331 Gemini Street, Suite 120, Houston, Texas 77058, US

Integrated Project Lifecycle ManagementProject ManagementProject ControlsProject Cost ManagementNuclear Energy IndustryEngineeringProcurementConstruction IndustryOilGas
View all jobs at Contruent

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