Mountain View, California, United States · On-site
$85k–$120k/yr
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminati…
Skills: Operations Management, Process Architecture, EHR Credentialing, Business Operations, SQL
San Francisco, California, United States · Remote OK
$120k–$160k/yr
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminati…
Skills: Operations Management, Project Management, Client Onboarding, Account Management, Revenue Cycle Management
United States · Remote OK
$118k–$140k/yr
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminati…
Skills: Enterprise Sales, Healthcare Sales, Consultative Selling, Contract Negotiation, Pipeline Development
São Paulo, São Paulo, Brazil · Remote OK
$40k–$50k/yr
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminati…
Skills: Python, TypeScript, JavaScript, React, React Native
Dhaka, Dhaka Division, Bangladesh · Hybrid
$60k–$70k/mo
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminati…
Skills: Employee Lifecycle Management, Performance Management, Talent Analytics, Organization Development, Talent Management
Mountain View, California, United States · Hybrid
$210k–$250k/yr
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminati…
Skills: Authentication, Authorization, Distributed Systems, OAuth 2.0, OIDC
Mountain View, California, United States · Hybrid
$175k–$230k/yr
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminati…
Skills: Product Management, B2B SaaS, Product Discovery, Roadmapping, Technical Fluency
Mountain View, California, United States · Hybrid
$210k–$275k/yr
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminati…
Skills: Python, Postgres, Relational Databases, Financial System Design, Double-Entry Accounting
Mountain View, California, United States · Hybrid
$210k–$275k/yr
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminati…
Skills: Distributed Systems, System Architecture, Temporal, Postgres, Redis
Mountain View, California, United States · Hybrid
$170k–$190k/yr
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminati…
Skills: Javascript, Html, Css, Python, Go
Mountain View, California, United States · Hybrid
$130k–$190k/yr
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminati…
Skills: Full-stack Development, Frontend Development, API Design, Data Modeling, Observability
Mountain View, California, United States · Hybrid
$140k–$160k/yr
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminati…
Skills: Onboarding Program Management, Workplace Operations, Employee Experience Design, Vendor Management, Budget Management
Mountain View, California, United States · Hybrid
$130k–$190k/yr
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminati…
Skills: Javascript, HTML, CSS, Python, Go
Mountain View, California, United States · On-site
$100k–$160k/yr
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminati…
Skills: Revenue Cycle Management, SQL, Excel, Project Management, Client Relationship Management
San Francisco, California, United States · Remote OK
$100k–$160k/yr
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminati…
Skills: Project Management, SQL, Excel, Client Relationship Management, Cross-functional Collaboration
Mountain View, California, United States · Hybrid
$210k–$275k/yr
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminati…
Skills: TypeScript, React, Python, FastAPI, PostgreSQL
Los Angeles, California, United States · On-site
$170k–$240k/yr
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminati…
Skills: Python, Go, C++, Javascript, HTML
Dhaka, Dhaka Division, Bangladesh · Remote OK
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminati…
Skills: Prompt Engineering, Customer Relationship Management, Technical Troubleshooting, Medical Fact-Checking, English Communication
Mountain View, California, United States · Hybrid
$130k–$160k/yr
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminati…
Skills: Full-cycle Recruiting, Technical Sourcing, Stakeholder Management, Project Management, Data-driven Recruiting
Gurugram, Haryana, India · On-site
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminati…
Skills: People Strategy, Organizational Planning, Workforce Planning, Performance Management, Employee Relations
Mountain View, California, United States • On-site
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You will act as the decision-maker and process architect for non-standard product requests, managing escalations and driving resolutions across product, operations, and customer service. Additionally, you will own EHR credentialing operations and provide the operational backbone for business operations, including onboarding and compliance management.
Candidates must have 5–8 years of experience in operations, product operations, or technical operations, ideally within high-growth SaaS or healthcare technology. Proficiency in SQL, BI tools, and process design is required, along with strong communication skills and experience managing cross-functional teams.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
This is not a conventional scope management role. You'll serve as the decision-maker and process architect for every request that falls outside standard product boundaries, fielding escalations from Sales, Operations, and Account Management, evaluating feasibility and business fit, and driving fast, defensible resolutions. You'll sit at the intersection of product, operations, and customer service, holding the line on scope while remaining a trusted partner to the business and building the systems that make both possible at scale.
You'll own EHR Credentialing operations across a team of four, mapping workflows end-to-end, eliminating manual and error-prone steps through automation, and tracking the metrics that matter: cycle time, error rate, backlog size, and automation coverage. In parallel, you'll provide the operational backbone for Business Operations, owning onboarding, offboarding, and documentation management workflows to ensure ongoing compliance.
Across all of it, you'll be the process architect codifying exceptions triage, credentialing, and BizOps workflows into documented playbooks, leveraging AI tools and internal platforms like Retool and Vercel to eliminate manual work, and establishing the team's operating cadence through weekly reviews, SLA reports, and cross-functional syncs.
5–8 years in operations, product operations, or technical operations
ideally in high-growth SaaS or healthcare technology with demonstrated experience owning cross-functional processes that required triage, judgment, and stakeholder alignment
Experience managing a small team, setting priorities, tracking output, and holding people accountable to SLAs while balancing competing commercial and operational needs
Hands-on experience with SQL and BI or internal tooling platforms (Looker Studio, Retool, Power BI, Tableau, or similar) to build reporting that stakeholders actually use
Strong process design instincts and you think in systems, document them clearly, and build playbooks that survive personnel changes
Exceptional written and verbal communication: equally fluent writing policy documents, exception recommendations, and executive summaries
Background in healthcare technology, EHR systems, or clinical workflow operations with familiarity in the credentialing landscape
Experience in BizOps, GTM Ops, or Revenue Operations supporting Sales or Account Management teams, ideally at the boundary between Product and commercial functions
Familiarity with AI tools and LLMs for automating repetitive workflows, and enough experience with low-code platforms like Retool or Vercel to collaborate effectively with technical builders
Obsessively organized but adaptable - you hold complex portfolios without losing the thread when priorities shift, and you manage upward proactively without being asked
A systems thinker and low-ego operator who translates process needs into scalable solutions and builds trust through consistent follow-through
Someone who can say no clearly and fairly with a documented reason and make high-stakes, manual processes clean, transparent, and repeatable
Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care. Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years. Commure was recently named to Fortune’s Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare.
Offices: 1300 Terra Bella Ave, 200, Mountain View, California 94043, US · 520 Hampshire St, San Francisco, California 94110, US · 1100 Glendon Ave, Los Angeles, California 90024, US · São Paulo, BR · Dhaka, BD
At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care. Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years. Commure was recently named to Fortune’s Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare.
Offices: 1300 Terra Bella Ave, 200, Mountain View, California 94043, US · 520 Hampshire St, San Francisco, California 94110, US · 1100 Glendon Ave, Los Angeles, California 90024, US · São Paulo, BR · Dhaka, BD
