Job DetailsJob Location: Corporate Head Quarters - Dallas, TX 75201Position Type: Full TimeEducation Level: Professional CertificationSalary Range: $19.00 - $23.00 HourlyTravel Percentage: NoneJob Shift: DayJob Category: Care CoordinationWho We Are and What We Do
At Community Infusion Solutions, we are passionate advocates for rural health who aim to increase hospital revenue, increase patient access to care, and establish a sustainable outpatient IV infusion service line that drives brand recognition and increases a hospitals ROI. Our desire is to help hospitals develop a program that provides the best service to our clients while being focused on the bottom line, the patients, and the communities we serve. CIS evaluates infusion services to optimize revenue and charge capture opportunities, providing additional value to rural hospitals nationwide.
Position Overview
Care Coordinators play an integral role in maintaining relationships with staff, nurses, pharmacists, referring physician offices, and our patients. The Care Coordinator serves as a single point of contact in managing and coordinating needs for outpatient IV infusion services in communities across the country. The Care Coordinators primary role is to serve as a patient advocate to ensure patients referred for services relating to IV infusion therapy are treated in a timely manner, while maintaining compliance with established standards of operation.
Duties and Responsibilities
Patient intake
Data entry
Patient scheduling
Patient follow-up
QA for required referral information
QA for nursing documentation
Pharmacy coordination for patient IV medications
Managing phone lines and communications with clients, patients, and referral sources
Patient financial arrangements for copays, deductibles, and coinsurance
Assist patients in enrolling in eligible patient assistance programs
Completing patient satisfaction surveys
Rotate on-call duties as assigned
Ensuring following days’ appointments have been verified and confirmed for attendance
Managing the referral fax line new referrals and pertinent documentation
Other job-related duties as assigned or ability to pivot when necessary
A Can-Do Attitude
QualificationsRequirements
High School Diploma
Current Certification from a Medical Assisting program
3-5 years of experience in IV therapy and oncology medications preferred
Knowledge of medical insurance
Excellent communication skills
Benefits
PTO will accrue from day one
Paid Holidays
Medical, Dental, Vision offered
Life Insurance offered
401K with company match offered