Clera home
·Dashboard

Jobs at Community Health Center of the North Country (Now Hiring) — 13 open

Community Health Center of the North Country logoCommunity Health Center of the North Country

Call Center Representative (Medical Office) - full-time

Town of Canton, New York, United States · On-site

Entry level

Description Call Center Representative Full-Time | Canton, NY Join a mission-driven team making a difference every day. At Community Health Center of the North Country, our mission is to provide comprehensive, equitable,…

Skills: Customer service, Communication, Organizational skills, Multitasking, Computer skills

Community Health Center of the North Country logoCommunity Health Center of the North Country

Dental Hygienist – School-Based Dental Program

Town of Canton, New York, United States · On-site

$42/hr–$48/hr

Entry level

Description Help children build healthy smiles while providing meaningful dental care throughout the year. The Community Health Center of the North Country is seeking a compassionate and skilled Registered Dental Hygieni…

Skills: Dental screenings, Dental cleanings, Fluoride treatments, Sealants, Radiographs

Community Health Center of the North Country logoCommunity Health Center of the North Country

Health Information Specialist

Town of Canton, New York, United States · On-site

$19/hr–$22/hr

Entry level

Description Position Summary The Health Information Specialist plays an important role in protecting the integrity, accuracy, and confidentiality of patient health information. This position is responsible for maintainin…

Skills: Medical records management, HIPAA compliance, Electronic medical records, Data entry, Chart auditing

Community Health Center of the North Country logoCommunity Health Center of the North Country

Dental Hygienist (Canton & Ogdensburg opportunities)

Town of Canton, New York, United States · On-site

$42/hr–$48/hr

Entry level

Description Reports to: Dental Office Manager Rate of pay: $42.00 per hour - $48.00 per hour Work Schedule: Full-time, 37.5 hours per week. Flexible within Monday - Friday, daytime office hours. No evenings or weekends. …

Skills: Dental hygiene, Oral health assessment, Dental prophylaxis, Scaling, Sealant application

Community Health Center of the North Country logoCommunity Health Center of the North Country

Direct Support Professional (DSP) - Residential Services

Town of Hammond, New York, United States · On-site

Entry level

Description Cerebral Palsy Association of the North Country seeks individuals with professionalism and heart to fulfill the role of Direct Support Professional (DSP) in our Individualized Residential Alternatives (IRAs).…

Skills: Personal Care, Mentorship, Support, Safety, Documentation

Community Health Center of the North Country logoCommunity Health Center of the North Country

Document & Referral Specialist - Medical Office

Town of Oswegatchie, New York, United States · On-site

Entry level

Description Are you highly organized, detail-oriented, and passionate about making a difference behind the scenes in health care? Join our mission-driven team at Community Health Center of the North Country, a Federally …

Skills: Referral Management, Prior Authorizations, Medical Records Management, EMR Proficiency, Medical Terminology

Community Health Center of the North Country logoCommunity Health Center of the North Country

Document & Referral Specialist - Medical Office

Town of Oswegatchie, New York, United States · On-site

Entry level

Description Are you highly organized, detail-oriented, and passionate about making a difference behind the scenes in health care? Join our mission-driven team at Community Health Center of the North Country, a Federally …

Skills: Referral Management, Prior Authorizations, Medical Records Management, EMR Proficiency, Medical Terminology

Community Health Center of the North Country logoCommunity Health Center of the North Country

Licensed Practical Nurse (LPN) - Primary Care

Town of Canton, New York, United States · On-site

$22/hr–$25/hr

Entry level

Description Are you a compassionate and skilled Licensed Practical Nurse looking to make a meaningful impact in your community? Join our dedicated team at a mission-driven, Federally Qualified Health Center where we prov…

Skills: Patient Care, Vital Signs Monitoring, Electronic Medical Records, Patient Interviewing, Infection Control

Community Health Center of the North Country logoCommunity Health Center of the North Country

WIC Health Specialist (full-time or part-time)

Village of Canton, New York, United States · On-site

$22/hr–$4/hr

Entry level

Description ~~~ Up to $1,500 sign-on bonus* for qualified new hires ~~~(*Paid out incrementally at 6 months and one year of employment; pro-rated for part-time hires) Reports to: Director of WIC Rate of Pay: $22.05 - $24…

Skills: Nutrition Assessment, Nutrition Counseling, Participant Eligibility Determination, Breastfeeding Support, Anthropometric Measurement

Community Health Center of the North Country logoCommunity Health Center of the North Country

Nurse Practitioner or Physician Assistant (experienced) - Family Medicine

Town of Canton, New York, United States · On-site

$120k–$160k/yr

Mid levelVisa sponsorship

Description Job Type: Full-time, Permanent Shift and Schedule: Out-patient exclusively; flexible schedule options within daytime Health Center hours; no evenings, weekends, major holidays, or on-call. Work Setting: In-pe…

Skills: Patient Assessment, Chronic Disease Management, Acute Care, Patient Care Planning, Diagnostic Testing

Community Health Center of the North Country logoCommunity Health Center of the North Country

Direct Support Professional (DSP) - Day/Community Habilitation (serving Gouverneur and surrounding areas)

Town of Canton, New York, United States · On-site

Entry level

Description Join Cerebral Palsy Association of the North Country's Day and Community Habilitation team as a Direct Support Professional and help adults with developmental disabilities live full, self-directed lives. In t…

Skills: Compassionate Care, Patient Advocacy, Crisis Intervention, Community Integration, Daily Living Skills Training

Community Health Center of the North Country logoCommunity Health Center of the North Country

Desktop Support Manager

Town of Canton, New York, United States · On-site

$64k–$77k/yr

Senior

Description REPORTS TO: Chief Executive Officer PAY RANGE: $64,000 - $76,800 per year WORK SCHEDULE: Monday - Friday, 8:00 a.m. - 4:00 p.m. While this is the primary schedule, day-to-day variation may be required to supp…

Skills: Staff Supervision, Performance Management, Technical Support, Incident Management, Service Level Agreements (SLAs)

Community Health Center of the North Country logoCommunity Health Center of the North Country

Administrative Assistant - OPWDD Services

Town of Canton, New York, United States · On-site

Senior

Description Are you a highly organized, detail-oriented professional who thrives in a mission-driven environment? Join our dedicated team as an Administrative Assistant, supporting programs that make a meaningful differe…

Skills: Administrative Support, Document Management, Scheduling, Microsoft Outlook, Microsoft Word

Community Health Center of the North Country logo

Call Center Representative (Medical Office) - full-time

Community Health Center of the North Country

Town of Canton, New York, United States • On-site

Apply
Entry level

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

  • Full-time
  • high school, associate degree
  • Paid time off, Health insurance, Dental insurance, Vision insurance, Retirement benefits, Employer-paid life insurance
  • Posted 1d ago
  • ~38 hrs/week

Responsibilities

The Call Center Representative serves as the primary point of contact for patients, managing incoming calls and electronic messages. They are responsible for scheduling appointments, addressing patient inquiries, and maintaining accurate documentation within the electronic health record.

Requirements

Candidates must have a high school diploma or GED and at least one year of customer service experience. Strong computer skills and the ability to navigate multiple systems while communicating with patients are required.

Full job description

Description

 

Call Center Representative

Full-Time | Canton, NY

Join a mission-driven team making a difference every day.

At Community Health Center of the North Country, our mission is to provide comprehensive, equitable, and accessible high-quality health care to people of all income levels. As a Call Center Representative, you'll often be the first voice our patients hear, helping individuals across our health centers access the care they need while creating a welcoming and positive experience from the very first interaction.

Starting Pay: $18.39 per hour (paid biweekly)

Schedule: Full-time, 37.5 hours per week. Work schedules fall within our business hours of:

  • Monday-Thursday: 6:30 a.m. - 6:00 p.m.
  • Friday: 6:30 a.m. - 5:00 p.m.

No evenings, weekends, or major holidays.

Position Summary

The Call Center Representative serves as the first point of contact for patients calling any of our health centers. In this role, you'll answer incoming calls and electronic messages, schedule appointments, respond to patient questions, and help connect individuals with the providers and services they need. This position is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and is committed to delivering exceptional customer service.

What You'll Do

Provide outstanding customer service by:

  • Answering incoming telephone calls, electronic health record messages, and patient portal inquiries promptly and professionally.
  • Creating a welcoming, positive experience for patients, providers, and community members.
  • Responding to general questions regarding appointments, insurance, co-payments, and our sliding fee scale.
  • Maintaining patient confidentiality in accordance with HIPAA requirements.

Help patients access care by:

  • Scheduling appointments using established scheduling protocols.
  • Routing calls and messages to the appropriate clinical or administrative staff.
  • Assisting patients in accessing providers, medications, and other health care services in a timely manner.
  • Confirming appointments through outbound calls as needed.
  • Responding appropriately to emergency calls following established procedures.

Support efficient health center operations by:

  • Accurately documenting patient communications within the electronic health record while speaking with callers.
  • Developing a strong understanding of our health center services and workflows.
  • Participating in patient outreach and customer service initiatives that improve access to care.
  • Welcoming new patients and helping maximize appointment availability.
  • Seeking assistance when needed to ensure patients receive the highest level of service.
  • Performing other duties as assigned.

Requirements

 

Required:

  • High school diploma or GED.
  • One year of customer service experience.
  • Excellent communication, organizational, and multitasking skills.
  • Strong computer skills with the ability to navigate multiple systems while speaking with patients.

Preferred:

  • Associate's degree.
  • One year of call center, medical office, or dental office experience.

Why Join Us?

When you join Community Health Center of the North Country, you'll become part of a team dedicated to improving the health of our communities. We offer competitive pay, a comprehensive benefits package, paid time off, health, dental, and vision insurance, retirement benefits with employer contributions, employer-paid life insurance, ongoing training and an opportunity for advancement, and a supportive team environment where your work truly makes a difference.

Related keywords

Call centerMedical officePatient portalInsuranceCo-paymentsSliding fee scaleHIPAAElectronic health recordPatient outreachScheduling protocolsCustomer serviceHealthcareAdministrative support

About Community Health Center of the North Country

LinkedInVisit site

Currently Operating 4 Federally Qualified Health Centers located in Canton, Gouverneur, Ogdensburg and Malone.

Industry
Hospitals and Health Care
Company size
201-500 employees
Founded
1975
Headquarters
Canton, New York
LinkedIn followers
691

To provide comprehensive, and accessible high quality healthcare and human services to people of all income levels and those with individualized needs. We serve Franklin and St. Lawrence Counties with sites located in Canton, Gouverneur, Malone, and Ogdensburg. We pride ourselves in acting as a safety net for those without health insurance or for those who are under-insured. However, everyone in the communities we serve are welcome to access our healthcare and wrap-around services.

Offices: 4 Commerce Lane, Canton, New York 13617, US · 380 Creighton Road, County Route 51, Malone, New York 12953, US · 77 West Barney Street, Gouverneur, New York 13642, US · 102 Ford St, Ogdensburg, New York 13669, US

Primary CareDental CarePediatric CarePhysical TherapyBehavioral HealthCase ManagementHealth HomeCare CoordinationInsurance EnrollmentSubstance Use Disorder Services
View all jobs at Community Health Center of the North Country

About Community Health Center of the North Country

LinkedInVisit site

Currently Operating 4 Federally Qualified Health Centers located in Canton, Gouverneur, Ogdensburg and Malone.

Industry
Hospitals and Health Care
Company size
201-500 employees
Founded
1975
Headquarters
Canton, New York
LinkedIn followers
691

To provide comprehensive, and accessible high quality healthcare and human services to people of all income levels and those with individualized needs. We serve Franklin and St. Lawrence Counties with sites located in Canton, Gouverneur, Malone, and Ogdensburg. We pride ourselves in acting as a safety net for those without health insurance or for those who are under-insured. However, everyone in the communities we serve are welcome to access our healthcare and wrap-around services.

Offices: 4 Commerce Lane, Canton, New York 13617, US · 380 Creighton Road, County Route 51, Malone, New York 12953, US · 77 West Barney Street, Gouverneur, New York 13642, US · 102 Ford St, Ogdensburg, New York 13669, US

Primary CareDental CarePediatric CarePhysical TherapyBehavioral HealthCase ManagementHealth HomeCare CoordinationInsurance EnrollmentSubstance Use Disorder Services
View all jobs at Community Health Center of the North Country

Similar companies hiring

CVS Health (18820)Aramark Healthcare+ (7519)Aiken Regional Medical Centers (4898)St. Peter's Health Partners (4726)Ascension (4130)DaVita Kidney Care (3630)American Addiction Centers (3519)UnitedHealth Group (3131)PruittHealth (3029)BAYADA Home Health Care (2689)Abbott (2586)Fresenius Medical Care (2579)
Clera home

Your AI-talent agent. Connecting talents with dream jobs.

Earn $5,000

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Case Studies
  • Referral

Platform

  • Pricing
  • Integrations
  • Partners
  • Acquihire

Clera

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Case Studies
  • Referral

Platform

  • Pricing
  • Integrations
  • Partners
  • Acquihire

Clera

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

© 2026 Clera Labs, Inc.

PrivacyTermsBug Bounty