Columbus, Ohio, United States · On-site
Overview of the Job Sell tickets and troubleshoot ticket issues using Archtics ticketing software. Support ticket scanning and entry at both the ticket office and stadium gates. Must display the highest level of courtesy…
Skills: Ticketing Software, Customer Service, Communication Skills, Organization Skills, Computer Literacy
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Sell tickets and troubleshoot issues using Archtics software while supporting entry scanning at the ticket office and stadium gates. Provide professional and enthusiastic customer service to all guests during matches and events.
Candidates must have a high school diploma and strong communication and organizational skills. Experience with Ticketmaster and Archtics is preferred but not required.
Overview of the Job
Sell tickets and troubleshoot ticket issues using Archtics ticketing software. Support ticket scanning and entry at both the ticket office and stadium gates. Must display the highest level of courtesy, professionalism, integrity and enthusiasm in servicing all customers at the ticket office. Must be able to communicate clearly and persuasively in positive and negative situations and remain professional with all guests of the Columbus Crew and our venues.
Please note that this is a seasonal position which only requires working Columbus Crew home matches and other potential concerts, events and non-event days.
Minimum Qualifications:
The first club in MLS. Three-time Supporters' Shield winners. 2023, 2020, and 2008 MLS Cup Champions.
The first club in Major League Soccer. The Columbus Crew is operated by The Edwards Family and Haslam Sports Group. Opened June 29, 2021, Lower.com Field, the Crew’s new state-of-the-art home located in Astor Park, has been awarded the 2021 Harrison W. Smith Award by the Columbus Downtown Commission and the 2021 James B. Recchie Design Award by Columbus Landmarks. The Black & Gold are the 2023 MLS Cup Champions and previously won MLS Cup championships in 2020 and 2008. The Club has also won the 2021 Campeones Cup, 2002 Lamar Hunt U.S. Open Cup and the MLS Supporters’ Shield titles in 2004, 2008 and 2009.
Offices: 1 Black and Gold Blvd, Columbus, Ohio 43211, US · 96 Columbus Crew Way, Columbus, Ohio 43215, US
The first club in MLS. Three-time Supporters' Shield winners. 2023, 2020, and 2008 MLS Cup Champions.
The first club in Major League Soccer. The Columbus Crew is operated by The Edwards Family and Haslam Sports Group. Opened June 29, 2021, Lower.com Field, the Crew’s new state-of-the-art home located in Astor Park, has been awarded the 2021 Harrison W. Smith Award by the Columbus Downtown Commission and the 2021 James B. Recchie Design Award by Columbus Landmarks. The Black & Gold are the 2023 MLS Cup Champions and previously won MLS Cup championships in 2020 and 2008. The Club has also won the 2021 Campeones Cup, 2002 Lamar Hunt U.S. Open Cup and the MLS Supporters’ Shield titles in 2004, 2008 and 2009.
Offices: 1 Black and Gold Blvd, Columbus, Ohio 43211, US · 96 Columbus Crew Way, Columbus, Ohio 43215, US
