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Data Entry and Customer Service Representative - JSA
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Receiving Submission Processing Specialist - Paper Money, PMG
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Full-time
high school
Medical Insurance, Vision Insurance, Dental Insurance, Paid Time Off, Paid Holidays, 401(k) Retirement Plan With Company Match
Posted 34d ago
~40 hrs/week
Responsibilities
The specialist is responsible for receiving customer submissions, verifying contents, and accurately entering data into the internal database. They also prepare submissions for production and collaborate with internal teams to ensure timely handling.
Requirements
Candidates need a high school diploma and 1-2 years of work experience, with a preference for data entry or receiving backgrounds. Physical ability to lift up to 40 pounds and proficiency in basic computer applications are required.
Full job description
Receiving Submission Processing Specialist – PMG, Paper Money
Sarasota, FL, On-site, Full-time, Monday–Friday, 8:15 AM - 5:00 PM
We’re looking for a Receiving Submission Processing Specialist to join our PMG division to support the intake and processing of paper money submissions in our Sarasota, FL offices. This role is ideal for someone who enjoys detail-oriented tasks in a fast-paced, process-driven environment and wants to learn more about the world of Paper Money collecting.
WHO WE ARE
Certified Collectibles Group is the world’s leading provider of expert, impartial and tech-enabled services that add value and liquidity to collectibles. Its iconic companies include Numismatic Guaranty Company (NGC), Paper Money Guaranty (PMG), Certified Guaranty Company (CGC) and Authenticated Stamp Guaranty (ASG). Since 1987, the Certified Collectibles Group companies have certified over 100 million coins, banknotes, comic books, TCGs, sports cards, video games, home video collectibles, stamps and more. Today, CCG serves the world of collectibles online and at its offices in the United States, United Kingdom, Germany and China.
WHAT YOU WILL DO AS A RECEIVING SUBMISSION PROCESSING SPECIALIST:
Receive customer submissions and verify shipment contents against submission forms
Accurately enter submission data into CCG’s internal database system
Communicate with our internal customer service department to confirm or clarify submission information
Prepare submissions for internal production processes
Collaborate with internal teams to ensure timely and accurate submission handling
Maintain clean, organized, and compliant workspaces in accordance with company standards
Perform other duties as assigned based on business needs
Frequently handle incoming orders, including lifting and carrying boxes weighing up to 40 pounds as part of the receiving and processing workflow.
WHAT MAKES YOU THE IDEAL CANDIDATE:
1-2 years of consecutive work experience; prior receiving or data entry experience is a plus but not required
Strong attention to detail and excellent organizational skills
Comfortable working in a fast-paced environment and managing multiple priorities
Customer-focused mindset with strong communication skills
Familiarity with ticketing systems such as Zendesk, Trello, or similar, preferred
Proficiency with Excel and basic computer applications
Ability to work occasional overtime based on business needs
High school diploma or equivalent required
Ability to safely perform the physical requirements of the role, including sitting for extended periods and lifting items weighing up to 40 pounds.
WHY YOU WILL LOVE WORKING WITH US:
Hourly rate of $17/hr., Full-time, M-F
Comprehensive benefits including Medical, Vision, and Dental Insurance.
Paid Time Off (PTO) and Paid Holidays.
401(k) retirement plan with company match.
Career development & learning opportunities.
Exposure to the collectibles industry
We understand that not everyone checks every box on a job description. If you’re excited about this role and believe you bring valuable skills and experiences, we encourage you to apply. You may be just the right person for this or another opportunity with us.
The Certified Collectibles Group is a global provider of expert and impartial authentication and grading services for collectibles. Since 1987, the Certified Collectibles Group companies — NGC, PMG, CGC, JSA and ASG — have certified more than 100 million collectibles, including coins, banknotes, comic books, trading cards, autographs and stamps.
Offices: P.O. Box 4711, Sarasota, Florida 34240, US · Unit 1101-41,, 381 Huaihai Middle Road,, Shanghai, 200020, CN · Suite 1208-10, 12/F, Tower 1, The Gateway, Harbour City, 25 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong, HK · Seidlstraße 28, Munich, Bavaria 80335, DE · 69 Southampton Row, Third Floor, Bloomsbury, London, WC1B 4ET, GB
The Certified Collectibles Group is a global provider of expert and impartial authentication and grading services for collectibles. Since 1987, the Certified Collectibles Group companies — NGC, PMG, CGC, JSA and ASG — have certified more than 100 million collectibles, including coins, banknotes, comic books, trading cards, autographs and stamps.
Offices: P.O. Box 4711, Sarasota, Florida 34240, US · Unit 1101-41,, 381 Huaihai Middle Road,, Shanghai, 200020, CN · Suite 1208-10, 12/F, Tower 1, The Gateway, Harbour City, 25 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong, HK · Seidlstraße 28, Munich, Bavaria 80335, DE · 69 Southampton Row, Third Floor, Bloomsbury, London, WC1B 4ET, GB