Queensland, Australia · Hybrid
A new role means a new way to win together. We’ve been proudly serving Australian communities since 1914 and at the heart of our continued success lies our 115,000 team members working across the country. If you’re looki…
Skills: Workplace relations, Employee relations, Workplace investigations, Case management, Conflict resolution
Hawthorn East, Victoria, Australia · Hybrid
We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 …
Skills: AFSL Compliance, AML/CTF Regulation, Risk Management, Operational Controls, Stakeholder Engagement
Upper Hunter Shire Council, New South Wales, Australia · On-site
It takes teamwork to bring customer smiles and community spirit to more than 1,800 retail stores across Australia. Whether you’re instore, on the road delivering orders or behind the scenes, you’ll find plenty of ways to…
Skills: Driving, Customer Service, Order Picking, Order Packing, Navigation
Cairns Regional, Queensland, Australia · On-site
From small everyday moments to larger-scale changes unique to a business like ours, as a Baker, you’ll really see the difference your work makes every day. What’s more, you’ll be part of a team that’s just as diverse as …
Skills: Baking, Dough Preparation, Yeast Management, Food Safety, Hygiene Standards
Livingstone Shire, Queensland, Australia · On-site
It takes teamwork to bring customer smiles and community spirit to more than 1,800 retail stores across Australia. Whether you’re instore, on the road delivering orders or behind the scenes, you’ll find plenty of ways to…
Skills: Customer Service, Food Preparation, Deli Equipment Operation, Food Safety, Inventory Handling
Townsville City, Queensland, Australia · On-site
It takes teamwork to bring customer smiles and community spirit to more than 1,800 retail stores across Australia. Whether you’re instore, on the road delivering orders or behind the scenes, you’ll find plenty of ways to…
Skills: Cleaning, Trolley Collection, Customer Service, Time Management, Attention To Detail
Kelmscott, Western Australia, Australia · On-site
It takes teamwork to bring customer smiles and community spirit to more than 1,800 retail stores across Australia. Whether you’re instore, on the road delivering orders or behind the scenes, you’ll find plenty of ways to…
Skills: Customer Service, Fresh Produce Display, Physical Stamina, Heavy Lifting, Time Management
Dubbo, New South Wales, Australia · On-site
From small everyday moments among the team to larger-scale changes unique to a business like ours, as a Leader, you’ll see the impact of your work connecting to customers and the communities we serve. Whether you’re in a…
Skills: Team Leadership, Coaching, Retail Management, Operational Support, Visual Merchandising
Victoria, Australia · Hybrid
A new role means a new way to win together. We’ve been proudly serving Australian communities since 1914 and at the heart of our continued success lies our 115,000 team members working across the country. If you’re looki…
Skills: Injury Management, Workplace Rehabilitation, Workers Compensation, Early Intervention, Fitness For Work
Sunshine Coast Regional, Queensland, Australia · On-site
It takes teamwork to bring customer smiles and community spirit to more than 1,800 retail stores across Australia. Whether you’re instore, on the road delivering orders or behind the scenes, you’ll find plenty of ways to…
Skills: Customer Service, Payment Processing, Item Scanning, Communication, Time Management
Tarneit, Victoria, Australia · On-site
Our Customer Fulfilment Centres (CFCs) are an even smarter and easier way to fulfil online orders and deliver the smiles for our customers. It's an environment that combines technology with teamwork to create a safe plac…
Skills: Safe Driving, Time Management, Customer Service, Navigation, Physical Stamina
St Clair, New South Wales, Australia · On-site
Ready for a new challenge? Retail Ready Operations Australia (RROA) is the first Coles owned retail ready meat facility. Based at Erskine Park, our site is highly automated, sophisticated and equipped to global best prac…
Skills: Electrical Maintenance, Fault Finding, Equipment Repair, Quality Control, Welding
Victoria, Australia · On-site
From small everyday moments among the team to larger-scale changes unique to a business like ours, as a Leader, you’ll see the impact of your work connecting to customers and the communities we serve. Whether you’re in a…
Skills: Team Leadership, Customer Experience, Commercial Acumen, Rostering, Performance Management
Port Stephens Council, New South Wales, Australia · On-site
It takes teamwork to bring customer smiles and community spirit to more than 1,800 retail stores across Australia. Whether you’re instore, on the road delivering orders or behind the scenes, you’ll find plenty of ways to…
Skills: Driving, Customer Service, Order Picking, Order Packing, Navigation
Cairns Regional, Queensland, Australia · On-site
It takes teamwork to bring customer smiles and community spirit to more than 1,800 retail stores across Australia. Whether you’re instore, on the road delivering orders or behind the scenes, you’ll find plenty of ways to…
Skills: Attention to detail, Customer service, Accuracy, Consistency, Physical stamina
St Clair, New South Wales, Australia · On-site
Retail Ready Operations Australia (RROA) is the first Coles owned retail ready meat facility. Based at Erskine Park, our site is highly automated, sophisticated and equipped to global best practice. We have a strong focu…
Skills: Mechanical Fitting, Electrical Equipment Repair, Fault Finding, Welding, Quality Control
Ingham, Queensland, Australia · On-site
From small everyday moments among the team to larger-scale changes unique to a business like ours, as a Leader, you’ll see the impact of your work connecting to customers and the communities we serve. Whether you’re in a…
Skills: Leadership, Coaching, Sales Target Management, Cost Control, Rostering
City of Greater Bendigo, Victoria, Australia · On-site
We’re Liquorland. A working day here is as varied as the range of local and imported brands you’ll offer customers. From small everyday moments among the team to larger-scale changes unique to a business like ours, as a …
Skills: Retail Leadership, Inventory Management, Payroll, Rostering, Customer Experience
Shire Of Broome, Western Australia, Australia · On-site
From small everyday moments among the team to larger-scale changes unique to a business like ours, as a Leader, you’ll see the impact of your work connecting to customers and the communities we serve. Whether you’re in a…
Skills: Leadership, Coaching, Team Development, Sales Target Management, Cost Control
Shire Of Broome, Western Australia, Australia · On-site
From small everyday moments among the team to larger-scale changes unique to a business like ours, as a Leader, you’ll see the impact of your work connecting to customers and the communities we serve. Whether you’re in a…
Skills: Leadership, Coaching, Team Development, Sales Target Management, Cost Control
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The specialist will provide expert advice to line managers on workplace relations issues and conduct complex investigations into personal grievances. Additionally, they will lead capability-building initiatives by delivering training on workplace relations and employment legislation.
Candidates must hold a tertiary qualification in HR or Law and possess at least 4 years of experience in workplace investigations and case management. A strong understanding of employment legislation and the ability to provide risk-based advice in a fast-paced environment are essential.
A new role means a new way to win together. We’ve been proudly serving Australian communities since 1914 and at the heart of our continued success lies our 115,000 team members working across the country. If you’re looking for a career-defining opportunity, take the next step and explore another way your work can have impact and make a difference.
People and Culture are dedicated to fostering an engaged and empowered workplace. One that’s strong, diverse and where our team members have exciting career pathways to choose from. We do it by making people’s lives easier through better experiences, useful tools, and by providing ongoing opportunities to learn and grow.
The P&C Operational Investigations Specialist, Advisory Services provides comprehensive advice and support to Line Managers across all Coles' businesses on escalated workplace relations issues.
We are looking for a P&C HR Specialist to advise on and undertake investigations into personal work-related grievances, including those relating to roster grievances, pay queries, workload and work practices and other interpersonal conflicts.
The successful candidate will also be required to play a leading role in building line manager capability through the delivery of formal training and other upskilling initiatives.
We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email [email protected]
Job ID: 192006
Employment Type: Full time
#LI-BR1
Coles is one of Australia’s leading retailers, with an extensive footprint of over 1,800 retail outlets nationally. We employ more than 115,000 team members, engage with more than 8,000 suppliers, and we welcome millions of customers through our store network and digital platforms every week. We are one of Australia’s largest employers and our workforce includes in store, corporate, manufacturing, distribution, and fulfilment. Our team members reflect the diverse communities in which we operate and we strive to make Coles a great place to work. • Our vision is to become the most trusted retailer in Australia and grow long-term shareholder value. • Our purpose is Helping Australians eat and live better every day. • Our priority is to provide leading food, drink, and home solutions that are delicious, sustainable, and healthy for our customers every day, both in-store and online.
Offices: 800-838 Toorak Rd, Melbourne, VIC 3123, AU
Coles is one of Australia’s leading retailers, with an extensive footprint of over 1,800 retail outlets nationally. We employ more than 115,000 team members, engage with more than 8,000 suppliers, and we welcome millions of customers through our store network and digital platforms every week. We are one of Australia’s largest employers and our workforce includes in store, corporate, manufacturing, distribution, and fulfilment. Our team members reflect the diverse communities in which we operate and we strive to make Coles a great place to work. • Our vision is to become the most trusted retailer in Australia and grow long-term shareholder value. • Our purpose is Helping Australians eat and live better every day. • Our priority is to provide leading food, drink, and home solutions that are delicious, sustainable, and healthy for our customers every day, both in-store and online.
Offices: 800-838 Toorak Rd, Melbourne, VIC 3123, AU
