About Us Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects across the country, with an exciting future focused on growth. We provide end-to-end solutions spanning Equip…
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About us Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineerin…
About us Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineerin…
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Advertised Title: Customer Service Coordinator The next step in your career starts here… Permanent Full Time Monday to Friday on a rotating roster, with some Saturdays 7am-12pm Competitive base salary As the first point …
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About us Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineerin…
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Full-time
professional certificate, associate degree
Career Development Opportunities, Flexible Working Arrangements, Employee Discounts, Wellbeing Programs, Purchased Additional Leave, Novated Leasing
Posted 18h ago
Apply by Aug 14
~40 hrs/week
Responsibilities
Lead the Accounts Receivable Collections team to optimize cash flow and minimize bad debt while ensuring compliance with credit policies. Manage day-to-day operations, foster a high-performance culture, and maintain strong customer and stakeholder relationships.
Requirements
Requires a tertiary qualification in Finance or Credit Management and 6-8 years of experience in Accounts Receivable, including at least 2 years in leadership. Must possess strong knowledge of credit risk, accounting principles, and the ability to develop teams.
Full job description
About Us
Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects across the country, with an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC.
Why Join Coates?
A well-defined career path with genuine opportunities for growth in a key leadership role
Mascot-based office, close to public transport and cafés
Flexible working arrangements, including one day of work-from-home per week, to support a healthy work-life balance
About the Role
The Accounts Receivable Team Leader plays a critical role in overseeing the collection, administrative and risk management activities within the Accounts Receivable – Collections team. Reporting to the National Credit Manager, you will lead the execution of collection processes, drive cash flow optimisation and manage risk, while ensuring full adherence to company policies and procedures.
You will build and maintain strong customer relationships, contribute directly to the company's financial health, and oversee the day-to-day operations of the team. In this leadership role, you will provide guidance, motivation and support to your team, ensure performance against key targets, and foster a culture of continuous improvement.
Key Responsibilities
Own the end-to-end collection process, leading the team to minimise risk and bad debt while maximising cash flow
Ensure ongoing compliance with company and credit policies
Foster a high-performance culture through regular performance and development reviews, and by providing training and coaching to the team
Build strong relationships with stakeholders and customers, and manage the resolution of disputes in a professional and timely manner
Partner with the Coates Management Group (CMG) to address business challenges and ensure alignment with company objectives
Support the National Credit Manager with recommendations on doubtful debt provisioning and write-offs
Maintain the smooth running of credit operations, ensuring minimal disruption to business-as-usual activities
Champion a safety-first culture, embedding safe practices into everyday ways of working
What You'll Get in Return
We offer our people a wide range of benefits, including:
Access career development and progression opportunities within a high-performing team
Flexible working arrangements tailored to suit your circumstances
Employee discounts, benefits and wellbeing programs
Purchased additional leave options
Novated leasing and salary sacrifice arrangements
12 weeks paid parental leave, in addition to government schemes
Opportunities to make a difference through the Coates Foundation's volunteer programs
What You'll Bring to the Role
Tertiary qualification in Finance or a related field (e.g. Certificate IV, CCE, or Diploma in Credit Management)
6–8 years' experience in Accounts Receivable and Credit Management, including at least 2 years in a leadership or supervisory capacity
Solid understanding of credit risk, collection techniques and relevant legislation
Proven ability to lead and develop teams, applying appropriate leadership styles to build capability and drive engagement
Strong problem-solving skills with a focus on delivering results and continuous improvement
Excellent communication skills, with the ability to engage effectively with stakeholders at all levels, from customers to senior management
Sound knowledge of accounting principles and the order-to-cash process
A continuous improvement mindset
Why Coates?
At Coates, we know that people, organisations and communities thrive when everyone feels valued and included. We are proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation, while providing opportunities for growth through our leadership and development programs.
Our impact extends beyond our workplace. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help build a greener future for all.
Visit careers.coates.com to learn more about our values and opportunities.
Unlock your next career opportunity — apply today!
Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.
Since 1885, Coates has been supplying high-quality equipment to a range of industries, including construction, engineering, infrastructure, mining and resources, utilities and energy, manufacturing, and major events. We’re more than just Australia’s leading equipment hire company.
Alongside our core rental business, we provide a full suite of integrated solutions, including temporary works engineering, industrial maintenance, power and HVAC, traffic management and portable solutions.
Our general hire and specialist solutions work together, delivering an end-to-end offering that helps keep your project running safely, smoothly and on schedule.
Coates. Equipped for anything.
Since 1885, Coates has been supplying high-quality equipment to a range of industries, including construction, engineering, infrastructure, mining and resources, utilities and energy, manufacturing, and major events. We’re more than just Australia’s leading equipment hire company.
Alongside our core rental business, we provide a full suite of integrated solutions, including temporary works engineering, industrial maintenance, power and HVAC, traffic management and portable solutions.
Our general hire and specialist solutions work together, delivering an end-to-end offering that helps keep your project running safely, smoothly and on schedule.
Coates. Equipped for anything.