Fort Wayne, Indiana, United States · On-site
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Patient registration, Customer service, Insurance verification, Medical terminology, Cash collection
Cleveland, Ohio, United States · On-site
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Patient transport, Surgical support, Basic Life Support, Customer service, Infection control
ရွှေချောင်း, Magway, Myanmar · On-site
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Emergency medical services, Patient transport, Basic life support, Emergency vehicle operation, Point-of-care testing
ရွှေချောင်း, Magway, Myanmar · On-site
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Nursing care, Patient assessment, Medication administration, Patient education, Care planning
Akron, Ohio, United States · On-site
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Critical care nursing, Patient assessment, Surgical ICU care, Medical ICU care, ACLS
Mayfield Heights, Ohio, United States · On-site
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Nuclear Imaging, Radiopharmaceutical Administration, Venipuncture, Quality Control, PACS
Akron, Ohio, United States · On-site
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Emergency Medicine, Clinical Leadership, Evidence-Based Practice, Patient Safety, Quality Improvement
London, England, United Kingdom · Hybrid
Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare. We believe that every life deserves world class healthcare. Job Summary Salary: Competitive, Depending on Experience Ho…
Skills: Marketing strategy, Brand awareness, Digital marketing, PPC, Public relations
ရွှေချောင်း, Magway, Myanmar · On-site
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Emergency medical care, Critical care transport, Ambulance operation, Patient assessment, Point-of-care testing
Independence, Missouri, United States · On-site
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Phlebotomy, Venipuncture, Specimen collection, Specimen processing, Accessioning
Cleveland, Ohio, United States · On-site
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Gross examination, Surgical specimen dissection, Laboratory information systems, Quality control, Regulatory compliance
Cleveland, Ohio, United States · Hybrid
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Surgical coordination, Epic, Scheduling, Data entry, Office administration
Bath, West Virginia, United States · On-site
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Patient registration, Appointment scheduling, Insurance verification, Customer service, Medical terminology
Cleveland, Ohio, United States · On-site
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Histology, Laboratory accessioning, Data entry, Specimen processing, Problem solving
Slaton, Texas, United States · On-site
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Trauma care, Patient assessment, Physical examination, Suturing, Chest tube insertion
Cleveland, Ohio, United States · On-site
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Laboratory testing, Specimen handling, Quality control, Molecular pathology, PCR
Great Barrington, Massachusetts, United States · On-site
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Phlebotomy, Blood Collection, Specimen Processing, Patient Identification, Laboratory Safety
United States · On-site
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Patient care, Vital signs monitoring, Point of care testing, Dressing changes, Urinary catheter insertion
United States · On-site
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Direct nursing care, Patient care plans, Medication administration, Patient assessment, Discharge coordination
Mayfield Heights, Ohio, United States · On-site
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Patient registration, Scheduling, Order entry, Telephone triage, Clerical duties
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The Patient Access Representative is responsible for pre-registering and greeting patients while verifying demographic, insurance, and financial information. They also manage cash collections and act as a resource for training new staff within the hospital environment.
Candidates must have a high school diploma or GED with two years of customer-facing experience, or an Associate's or Bachelor's degree with relevant experience. Proficiency in basic PC software and knowledge of medical terminology are required.
Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Lutheran Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. On our team, you will provide stellar patient care, receive endless support and appreciation, and build a meaningful career at one of the most respected healthcare organizations in the world.
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Patient Access Representatives deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community. As a Patient Access Representative, you will pre-register and greet patients as well as verify information and collect copays. You are the first person the patient will interact with once they are through security, and you will set the tone for how the visit goes.
A caregiver who excels in this role will:
Perform registration and obtain information about demographics, insurance, medical and financial.
Crosstrain to staff all areas of patient access, such as front desk, admitting office, ED and cash register.
Function as a Super User and act as a resource for training of new caregivers.
Provide registration and cash collection access in Epic.
Minimum qualifications for the ideal future caregiver include:
High school diploma or GED and two years of experience in a customer facing role
OR an Associate’s Degree and one year of experience
OR a Bachelor’s Degree
Knowledge of medical terminology sufficient to understand physician orders OR completion of course within one year
Basic PC software application knowledge and ability to use multiple data systems
Ability to work confidently and efficiently in an emergency department setting
Preferred qualifications for the ideal future caregiver include:
Experience in healthcare, billing and coding
Insurance experience
Behavioral health background
Ability to communicate and exchange accurate information.
Ability to perform work in a stationary position for extended periods.
Ability to work with physical records or operate a computer or other office equipment.
In some locations, ability to travel throughout the hospital system.
In some locations ability to move up to 25 lbs.
Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster.
Cleveland Clinic is pleased to be an equal employment opportunity employer.
Your source for health news, tips and information from one of the nation’s top hospitals.
Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education. Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country. Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including: Cleveland Clinic Abu Dhabi Cleveland Clinic Canada Cleveland Clinic Florida Cleveland Clinic London Cleveland Clinic Lou Ruvo Center for Brain Health - Las Vegas
Offices: 9500 Euclid Ave, Cleveland, Ohio, US
Your source for health news, tips and information from one of the nation’s top hospitals.
Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education. Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country. Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including: Cleveland Clinic Abu Dhabi Cleveland Clinic Canada Cleveland Clinic Florida Cleveland Clinic London Cleveland Clinic Lou Ruvo Center for Brain Health - Las Vegas
Offices: 9500 Euclid Ave, Cleveland, Ohio, US
