London, England, United Kingdom · Hybrid
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use ou…
Skills: Financial planning, Budgeting, Forecasting, SaaS metrics, Financial analysis
London, England, United Kingdom · Hybrid
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use ou…
Skills: AI strategy, Innovation, Proof of concepts, Prototyping, Data analysis
London, England, United Kingdom · Hybrid
About Us We’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use o…
Skills: Onboarding, Training facilitation, Workshop delivery, Project coordination, Problem-solving
London, England, United Kingdom · On-site
We’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our softwa…
Skills: SaaS sales, Business development, Public sector sales, Stakeholder management, Consultative selling
United Kingdom · Remote OK
$115k–$140k/yr
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use ou…
Skills: Data visualization, Product analytics, Tableau, Power BI, SQL
Adelaide, South Australia, Australia · Hybrid
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use ou…
Skills: Presales, Solution consulting, Financial management, Budgeting, Reporting
Sydney, New South Wales, Australia · Hybrid
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use ou…
Skills: Presales, Financial management, Solution consulting, Enterprise software, Budgeting
Melbourne, Victoria, Australia · Hybrid
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use ou…
Skills: Presales, Solution consulting, Financial management, Budgeting, Reporting
Sydney, New South Wales, Australia · Hybrid
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use ou…
Skills: Customer service, Software support, Troubleshooting, Technical support, SLA management
Melbourne, Victoria, Australia · Hybrid
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use ou…
Skills: Customer service, Software support, Troubleshooting, Technical support, Problem-solving
Idaho, United States · Remote Solely
$100k–$120k/yr
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use ou…
Skills: Data Quality, Data Analysis, ETL Processes, Solution Architecture, Master Data Management
Adelaide, South Australia, Australia · Hybrid
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use ou…
Skills: Application Support, SQL, Troubleshooting, Data Validation, Production Incident Management
Sydney, New South Wales, Australia · Hybrid
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use ou…
Skills: Application Support, SQL, Troubleshooting, Data Validation, Finance Modules
Melbourne, Victoria, Australia · Hybrid
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use ou…
Skills: Application Support, SQL, Troubleshooting, Data Validation, SaaS
Perth, Western Australia, Australia · Hybrid
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use ou…
Skills: SRE, CloudOps, Infrastructure, Platform engineering, SaaS
Sydney, New South Wales, Australia · Hybrid
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use ou…
Skills: SRE, CloudOps, Infrastructure Engineering, Platform Engineering, Incident Management
Melbourne, Victoria, Australia · Hybrid
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use ou…
Skills: SRE Leadership, CloudOps, Infrastructure as Code, Incident Management, Observability
Sydney, New South Wales, Australia · Hybrid
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use ou…
Skills: Product Marketing, Go-To-Market Strategy, Value Proposition Development, B2B Software, SaaS
Melbourne, Victoria, Australia · Hybrid
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use ou…
Skills: Product Marketing, Go-To-Market Strategy, Value Proposition Development, B2B Software, SaaS
Melbourne, Victoria, Australia · Hybrid
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use ou…
Skills: End-to-end Recruitment, Stakeholder Management, Passive Candidate Sourcing, Talent Pipelining, Market Mapping
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Act as a trusted finance partner to operational leaders by supporting financial planning, budgeting, and forecasting across Services & Support functions. Drive operational performance and growth by translating metrics into actionable insights and supporting strategic decision-making.
Requires a qualified accountant with at least 4-5 years of post-qualified experience in a finance business partnering or SaaS environment. Candidates must possess strong analytical, modeling, and forecasting skills with the ability to influence stakeholders through data-driven narratives.
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.
Why you will love this opportunity as a Senior Finance Business Partner at Civica
As a Senior Finance Business Partner - Services & Support, you'll be at the heart of Civica’s SaaS engine, working closely with senior leaders across our Service Delivery & Customer Support functions. This role is pivotal in supporting investment decisions, driving cost efficiency, and enabling the strategic development of our product portfolio.
Reporting to the Commercial Finance Director - Product, Tech & Customer Office, you’ll play a key role in shaping financial plans, analysing performance, and translating operational metrics into actionable insights. Your work will help ensure financial discipline is embedded across the portfolio, while supporting Civica’s growth and transformation through data-driven decision-making.
What you will do to be successful in this role
If you enjoy building strong working relationships, turning data into clear business guidance, and supporting teams to succeed, this is a great opportunity to make a meaningful impact. Also, if you're someone who likes to be proactive and collaborative and thrives in cross-functional teams, skilled at balancing competing priorities, this will be the role for you!
Key responsibilities:We Want You to Bring Your Whole Self to Work
There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.
Why You'll Love Working with Us
As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for
citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.
Time Off & Work-Life Balance
✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
✔ Days of Difference – Up to 3 extra days off for volunteering.
✔ Financial Well-being & Security
✔ Pension Contributions – 5% employer match to support your future.
✔ Income Protection – Up to 75% salary cover for long-term illness.
✔ Life Assurance – 4x salary tax-free lump sum.
✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents).
Health & Perks
✔ Private Medical Insurance – Fast access to private healthcare.
✔ Health Cash Plan – Claim back physio, therapies & more.
✔ Dental Insurance – Cover for routine & emergency care.
✔ Affinity Groups – Join employee-led communities.
✔ Bounty Bonus – Refer a friend & get rewarded.
At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.
We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.
If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.
We make software that helps deliver critical services for citizens all around the world.
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local government to central [federal] government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities. We have a network of global facilities. Our main hub sites include: - United Kingdom - Australia & New Zealand - Asia - United States - Canada
Offices: 8th Floor, South Bank Central, 30 Stamford Street, London, London SE1 9LQ, GB · Garden Place, Victoria Street, Altrincham, Cheshire WA14 1ET, GB · The Spectrum Building, Bond Street, Bristol, BS1 3LG, GB · Gorsey Lane, Coleshill, Birmingham, B46 1JU, GB · Dewsbury Road, Leeds, LS11 5DD, GB
We make software that helps deliver critical services for citizens all around the world.
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local government to central [federal] government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities. We have a network of global facilities. Our main hub sites include: - United Kingdom - Australia & New Zealand - Asia - United States - Canada
Offices: 8th Floor, South Bank Central, 30 Stamford Street, London, London SE1 9LQ, GB · Garden Place, Victoria Street, Altrincham, Cheshire WA14 1ET, GB · The Spectrum Building, Bond Street, Bristol, BS1 3LG, GB · Gorsey Lane, Coleshill, Birmingham, B46 1JU, GB · Dewsbury Road, Leeds, LS11 5DD, GB
