Jobs at CitySide Subaru (Now Hiring) — 3 open

CitySide Subaru

Service Advisor

Belmont, Massachusetts, United States · On-site

Mid level

Cityside Subaru is a growing organization that has served the greater area of Belmont, Massachusetts for over 25 years. We're always seeking qualified, enthusiastic individuals to join our growing team! Service Advisor E…

Skills: Customer service, Communication skills, Time management, Sales success, Organization

CitySide Subaru

Automotive Dealership Service Greeter/Valet

Belmont, Massachusetts, United States · On-site

Entry level

Automotive Dealership Service Greeter/Valet Job Description 10:00 am to 6:00 pm Monday to Friday Overview: The Service Greeter plays a crucial role in creating a positive first impression for customers visiting the autom…

Skills: Customer Service, Interpersonal Communication, Multitasking, Automotive Terminology, Dealership Management Systems

CitySide Subaru

Business Development Coordinator

Belmont, Massachusetts, United States · On-site

Entry level

Cityside Subaru is a growing organization that has served the greater area of Belmont, Massachussetts for over 25 years. We're always seeking qualified, enthusiastic individuals to join our growing team! What We Offer He…

Skills: Customer Service, Lead Management, Communication, Computer Skills, Collaborative Attitude

Service Advisor

CitySide Subaru

Belmont, Massachusetts, United States • On-site

Mid level

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Full-time
Health insurance, Dental insurance, 401k plan, Paid training, Paid holidays, Paid time off
Posted 2d ago
~40 hrs/week

Responsibilities

The Service Advisor is responsible for ensuring customers receive prompt, courteous service and managing the vehicle status from entry to completion. They must advise customers on necessary services, maintain accurate records, and ensure a positive overall customer experience.

Requirements

Candidates must have previous Service Advisor experience and possess strong organizational, communication, and time management skills. A clean driving record and a valid driver's license are required for this role.

Full job description

Cityside Subaru is a growing organization that has served the greater area of Belmont, Massachusetts for over 25 years. We're always seeking qualified, enthusiastic individuals to join our growing team!

Service Advisor Experience Previously Required

We are looking for a full-time Service Advisor to join our team.

One of the highest volume Subaru service departments in the Northeast!

A steady flow of work.

5 Day work week with alternating Saturdays

Family Environment

Simple pay plan with hourly wage and monthly commission.

What We Offer

Health, dental insurance
401K plan
Paid training
Paid holidays
Paid time off
Community involvement
Paid Saturday lunches
Flexible schedule
A strong group of technicians

Responsibilities

Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression on the customer.
Advise customers on necessary/suggested services and costs; including special promotions
Follow the status of a customer's vehicle from service bay entry through the completion of work
Keep customers informed of any changes that occur
Upon completion of work, review the work order with the customer
Provide a completely satisfied customer experience
Maintain a record of carryover vehicles
Maintain a record of special order parts status
Document flat rate time or other required timekeeping according to the service department and/or manufacturers' procedures

Qualifications

Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team-oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver’s license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Related keywords

Service AdvisorAutomotiveCustomer ExperienceService DepartmentSalesDealershipSubaruVehicle MaintenanceWork OrdersFlat Rate TimeParts StatusCustomer SatisfactionCommunicationTime ManagementTeamwork

About CitySide Subaru

LinkedIn Visit site

CitySide is committed to our employees, our customers and our community.

Industry: Retail Motor Vehicles
Company size: 51-200 employees
Founded: 1995
Headquarters: Belmont, Massachusetts
LinkedIn followers: 104

CitySide Subaru is an automotive retailer for Subaru. We are specialists in operating, selling and repairing everything Subaru.

Offices: 790 PLEASANT ST, Belmont, Massachusetts 02478, us

View all jobs at CitySide Subaru

About CitySide Subaru

LinkedIn Visit site

CitySide is committed to our employees, our customers and our community.

Industry: Retail Motor Vehicles
Company size: 51-200 employees
Founded: 1995
Headquarters: Belmont, Massachusetts
LinkedIn followers: 104

CitySide Subaru is an automotive retailer for Subaru. We are specialists in operating, selling and repairing everything Subaru.

Offices: 790 PLEASANT ST, Belmont, Massachusetts 02478, us

View all jobs at CitySide Subaru

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