Charlotte, North Carolina, United States · Hybrid
$184k–$245k/yr
Job Description: The Cityblock Pod Provider serves as a practice-based provider, supporting members with scheduled appointments, walk-ins and urgent or emergent visits across multiple modalities (Face to Face or virtuall…
Skills: Chronic disease management, Behavioral health, Clinical intake, Diagnosis capture, ICD-10 coding
United States · Remote Solely
$71k–$91k/yr
Job Description: Analyst, Provider Team Capacity The Analyst, Provider Team Capacity is responsible for the day-to-day tactical execution of Provider capacity planning and real-time queue oversight. The Analyst ensures t…
Skills: Workforce management, Data analysis, Queue monitoring, Capacity planning, Google Sheets
Middlesex County, Massachusetts, United States · Hybrid
$95k–$105k/yr
Job Description: Hybrid position combining field-based and remote work. Expected work allocation is approximately 70% in the field and 30% remote; actual allocation may vary based on business, operational, and member car…
Skills: Care Management, Clinical Assessment, Case Management, Medication Reconciliation, Chronic Disease Management
Montgomery County, Maryland, United States · Hybrid
$95k–$102k/yr
Job Description: The RN Care Manager (RNCM) manages a panel of clinically complex members to support impactable clinical programs, quality gap initiatives and ED and IP utilization. The RNCM collaborates with members to …
Skills: Case Management, Clinical Examination, Care Planning, Medication Reconciliation, Chronic Disease Management
Charlotte, North Carolina, United States · Hybrid
$80k–$90k/yr
Job Description: Work Arrangement: This position follows a hybrid work model, requiring two days per week onsite at the Charlotte Hub, located at 4444 The Plaza, Unit 18, Charlotte, NC 28215, and three remote workdays, b…
Skills: Behavioral health, Clinical social work, Triage, Therapeutic interventions, Serious mental illness
New York, New York, United States · Hybrid
$95k–$105k/yr
Job Description: Work Location & Model This role is primarily virtual 90%+ subject to change. Occasional in-person member interactions at our Brooklyn hub may be required Licensure Requirement Candidates must hold an act…
Skills: Behavioral health, Clinical social work, Mental health counseling, Triage, Therapeutic interventions
Charlotte, North Carolina, United States · On-site
$20/hr–$25/hr
Job Description: The Medical Assistant provides direct services to members and performs various office and clinical duties to keep our healthcare practice running efficiently. Responsibilities: Answers phone calls and gr…
Skills: Clinical procedures, Medical inventory management, Patient care coordination, Electronic health record (EHR), Medication administration
United States · Remote OK
$153k–$210k/yr
Job Description: About the role Cityblock delivers value-based care to individuals with complex needs with a particular focus on Medicaid beneficiaries and those who are dually eligible, people the healthcare system has …
Skills: Data engineering, Dbt, SQL, BigQuery, Dagster
United States · Remote Solely
$153k–$210k/yr
Job Description: We are looking for an Engineer to add substantial value to Cityblock’s technology platform used by our care providers and Members. Our work is centered on supporting outreach to patients, capturing data …
Skills: Typescript, Node.js, PostgreSQL, Dbt, Google Cloud Platform
Prince George's, Maryland, United States · Remote OK
$71k–$91k/yr
Job Description: Cityblock’s Transition of Care (TOC) program helps members safely navigate their post-discharge journey from acute care and hospital settings back into the community. The TOC Registered Nurse Care Manage…
Skills: Case Management, Clinical Exams, Medication Reconciliation, Patient Education, Discharge Planning
New York, United States · Remote OK
$95k–$106k/yr
Job Description: The Technology Systems Support Analyst will play a critical role in providing backend support and ensuring the seamless operation of our core technology systems, including our electronic health record (E…
Skills: EHR, CRM, System support, Technical troubleshooting, System optimization
Ohio, United States · Hybrid
$206k–$275k/yr
Job Description: Are you a physician looking to lead meaningful clinical change and practice medicine the way it was meant to be? Cityblock Health, a premier value-based care organization, is seeking a Physician for the …
Skills: Chronic disease management, Behavioral health management, Preventative care, Clinical documentation, Diagnosis capture
Cincinnati, Ohio, United States · Hybrid
$125k–$135k/yr
Job Description: This role can operate remotely out of Cincinnati or Columbus, with visits to the hub location 1-2 times per week. The Pod Provider delivers comprehensive chronic disease management (e.g. hypertension, di…
Skills: Chronic disease management, Acute care, Behavioral health, Preventative care, Clinical intake
Michigan, United States · On-site
$20/hr–$25/hr
Job Description: The Medical Assistant serves as a critical operational and clinical support partner within Cityblock Health’s integrated care model. Working closely with assigned providers and interdisciplinary care tea…
Skills: Patient Care, Medical Clearance, Clinical Support, Community-Based Care, Empathy
United States · Remote Solely
$64k–$82k/yr
Job Description: The Member Safety RN will play a vital position in overseeing and implementing initiatives to ensure the safety and well-being of members or patients within the healthcare organization. This position inv…
Skills: Healthcare Safety, Risk Management, Policy Development, Incident Investigation, Compliance Monitoring
Massachusetts, United States · On-site
$25/hr–$32/hr
Job Description: This is a hybrid role that will split time between dedicated duties inside Boston Medical Center as a patient navigator and in the field as an Advanced Community Care Clinician. As a BMC navigator, they …
Skills: IV Insertion, Medication Administration, 12 Lead EKG, Phlebotomy, Clinical Care
Brunswick County, North Carolina, United States · Hybrid
$100k–$115k/yr
Job Description: Location & Work Requirements The operational model for this role is primarily remote, with required on-site components based on specific member and business needs. This operational model is subject to ch…
Skills: People Leadership, Performance Management, Clinical Oversight, Care Planning, Operational Oversight
Greensboro, North Carolina, United States · Hybrid
$85k–$95k/yr
Job Description: Location & Work Requirements The operational model for this role is primarily remote, with required on-site components based on specific member and business needs. This operational model is subject to ch…
Skills: Care Management, Clinical Assessment, Care Planning, Medication Reconciliation, Chronic Disease Management
Maryland, United States · Hybrid
$95k–$102k/yr
Job Description: Job Description Location & Work Requirements This is a primarily telephonic position (approximately 90%), with occasional travel required to meet members in the field (subject to change based on business…
Skills: Care Management, Clinical Examination, Medication Reconciliation, Chronic Disease Management, Motivational Interviewing
United States · Remote Solely
Job Description: Schedule: This role offers a consistent, condensed schedule with three 12-hour shifts on Saturday, Sunday, and Monday, totaling 36 hours per week, plus one additional 4-hour shift Monday–Friday between 7…
Skills: Triage, Intake, Emergency Dispatch, Risk Assessment, Crisis Intervention
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The Pod Provider delivers comprehensive chronic disease management, acute care, and behavioral health support while collaborating with an interdisciplinary team. They are also responsible for clinical documentation, panel management, and providing supervision to Advanced Practice Clinicians.
Candidates must possess a medical degree (MD/DO) from an accredited institution and have at least 3 years of direct clinical care experience. The role requires proficiency in clinical protocols, diagnostic coding, and the ability to work in a hybrid clinical environment.
The Cityblock Pod Provider serves as a practice-based provider, supporting members with scheduled appointments, walk-ins and urgent or emergent visits across multiple modalities (Face to Face or virtually; in a hub, community or home setting). The Pod Provider delivers comprehensive chronic disease management (e.g. hypertension, diabetes, chronic kidney disease), evaluation of acute concerns, behavioral health condition management (i.e. depression, anxiety, alcohol and substance use disorder), and preventative care and wellness support (including sexual and reproductive health).
The role works collaboratively with an interdisciplinary team of clinical and non-clinical members to develop member care plans and to support members throughout their care journey. The Pod Provider assists with the development and enhancement of clinical programs, initiatives, processes, and policies and manages the most complex patients in their market.
Responsibilities:
Clinical Visits
Conducts comprehensive clinical intake visits for selected members (based on member segmentation, program empanelment and care team recommendation).
Conducts timely follow-up for members post transition of care event, acute need or according to condition-specific needs.
Proactively outreaches to members who need follow up care.
Provides clinical care in line with CBH protocols.
Completes comprehensive and compliant diagnosis capture related to HCC (Hierarchical Condition Categories) and ICD-10 (International Classification of Diseases-10) Coding.
Addresses contractual and company-prioritized quality gaps and ensure proper chart documentation and codes (ICD or CPT) are included in the encounter as supporting evidence of gap closure.
Addresses and respond to member needs and delegate tasks in a timely fashion.
Finishes documentation according to company timelines (within 48 hours of clinical encounter) company policy.
Clinical Scope
Prescribes 1st and 2nd line medications for depression, anxiety, alcohol use disorders and opioid use disorders.
Continues psychiatric medications for members with stable SMI
Remains up to date on evidence-based care for complex patients in primary care: (adult only, pediatric in certain markets). Provides direct primary care or wrap-around care with focus on chronic condition management and preventative care.
Refers member to specialist care appropriately and according to internal CBH guidance if available.
Supports the member in achieving the goals in their care plans (physical, behavioral, and/or social health).
Case review and care planning
Participates in case conferences with the care team, providing clinical expertise on care plan development.
Provides guidance on highest impact clinical interventions and tasks to achieve a member’s goals.
Panel management
Collaborates on a panel of members to provide clinical input, including health maintenance, chronic disease management and co-occurring psychiatric disorder support
Collaborates with care team to determine need for member placement in a different program (e.g., lower or higher intensity program)
Operations
Utilizes our care facilitation, electronic health record and scheduling platforms as needed to collect data, document member interactions, organize information, track tasks, and communicate with your team, members, and community resources
Leadership
Educates, supports and elevates team members’ own skills (informal coaching is a significant part of collaborative practice).
Acts as the collaborating physician for oversight of Advanced Practice Clinicians
Completes chart reviews in compliance with CBH policy
Guides clinical team on complex clinical cases. Be available for escalation questions at the point of care. Provide clinical consultation for care team members including information on clinical issues, support with care plans and review of clinically concerning member conditions
Supervision
Manages Advanced Practice Clinicians (APCs) supervision assignments and maintains CPA/Collaborative Agreements, ensuring high-quality oversight and collaborative care.
Work Experience:
3+ direct clinical care experience
Education:
Bachelor's degree
Graduate from an accredited medical college (within the United States/Canada) or from an unaccredited medical college (outside of the United State/Canada
We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for retirement benefits and sick leave. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. The expected salary range for this position is:
$183,750.00 - $245,000.00 AnnualCityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
You must complete Cityblock’s medical clearance requirements, which include, but may not be limited to, evidence of immunity to MMR, Hepatitis B, Varicella, and a TB screen, or have an approved medical or religious accommodation that precludes you from being vaccinated against these diseases.
Cityblock was founded in 2017 as the first tech-driven provider for communities with complex needs. We deliver better care to where it’s needed most, investing upstream in highly personalized, prevention-oriented health and social care to ultimately drive down costs and improve outcomes. Our tech enables scale by bringing together practical information, coordination, and communication for our members and our care teams. We are adamant about building a radically better member experience for people living in lower-income neighborhoods that have never been prioritized. And we won’t be satisfied with anything less than transforming the way that health services are delivered in previously underserved communities across the U.S. Join us! cityblock.com/careers
Offices: 55 Washington St, Brooklyn, New York 11201, US · 546 Eastern Pkwy, Brooklyn, New York 11225, US · 755 Highland Oaks Dr, Suite 204, Winston-Salem, North Carolina 27103, US · 624 Quaker Lane, Suite C-200, High Point, North Carolina 27262, US · 1439 E Cone Blvd, Greensboro, North Carolina 27405, US
Cityblock was founded in 2017 as the first tech-driven provider for communities with complex needs. We deliver better care to where it’s needed most, investing upstream in highly personalized, prevention-oriented health and social care to ultimately drive down costs and improve outcomes. Our tech enables scale by bringing together practical information, coordination, and communication for our members and our care teams. We are adamant about building a radically better member experience for people living in lower-income neighborhoods that have never been prioritized. And we won’t be satisfied with anything less than transforming the way that health services are delivered in previously underserved communities across the U.S. Join us! cityblock.com/careers
Offices: 55 Washington St, Brooklyn, New York 11201, US · 546 Eastern Pkwy, Brooklyn, New York 11225, US · 755 Highland Oaks Dr, Suite 204, Winston-Salem, North Carolina 27103, US · 624 Quaker Lane, Suite C-200, High Point, North Carolina 27262, US · 1439 E Cone Blvd, Greensboro, North Carolina 27405, US
