Helsinki, Uusimaa, Finland · On-site
About As a Customer Care Manager at Chrono24, you'll be the first point of contact for all incoming customer inquiries across our APAC markets. Working within established procedures and guidelines, you investigate cases …
Skills: Customer support, Escalation management, Case investigation, Ticketing systems, Zendesk
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
About As a Customer Care Manager at Chrono24, you'll be the first point of contact for all incoming customer inquiries across our APAC markets. Working within established procedures and guidelines, you investigate cases …
Skills: Customer support, Escalation management, Case investigation, Ticketing systems, Zendesk
Karlsruhe, Baden-Württemberg, Germany · Hybrid
About Chrono24 is the world’s leading online marketplace for luxury watches, connecting buyers and sellers from over 80 countries. We’re a fast-growing international tech company headquartered in Karlsruhe, Germany, with…
Skills: AI Solution Engineering, Prompt Engineering, LLMs, API Integration, Business Informatics
Karlsruhe, Baden-Württemberg, Germany · Remote OK
About As an iOS Developer (m/f/d), you craft the mobile experience that connects watch enthusiasts worldwide with their dream luxury watches. You build modern, intuitive interfaces using Swift and SwiftUI, ensuring our a…
Skills: Swift, SwiftUI, Combine, Swift Concurrency, Async/await
Karlsruhe, Baden-Württemberg, Germany · Hybrid
About As an Android Developer (m/f/d), you craft the mobile experience that connects watch enthusiasts worldwide with their dream luxury watches. You build modern, intuitive interfaces using Kotlin and Jetpack Compose, e…
Skills: Kotlin, Android Development, Jetpack Compose, Compose Navigation, Koin
Karlsruhe, Baden-Württemberg, Germany · Hybrid
About What you can expect Join an internationally successful development team and help shape a secure, highly available platform. We care about clean, maintainable code. Quality and trade-offs are discussed openly, not t…
Skills: Java, Spring, MySQL, GitLab CI, Maven
Karlsruhe, Baden-Württemberg, Germany · Remote OK
Beschreibung Als Head of Legal (m/f/d) übernimmst Du die fachliche und organisatorische Verantwortung für weite Teile unseres Rechtsbereichs und entlastest den General Counsel bei zentralen Aufgaben des Tagesgeschäfts. D…
Skills: Corporate Law, M&A, Corporate Governance, Employment Law, AI Tools for Legal
Wilsdruff, Saxony, Germany · On-site
Das sind deine Aufgaben Du bist Goldschmied (m/d/w) und hast ein Auge für feine Details? Du liebst es, mit edlen Materialien zu arbeiten und ihnen den perfekten Schliff zu geben? Dann starte jetzt in der Welt der Uhrmach…
Skills: Goldsmithing, Polishing, Finishing, Surface Treatment, Quality Control
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
About The Partner Acquisition Manager is responsible for acquiring, growing, and retaining professional dealers across APAC while supporting key account management for partner development. The role combines proactive new…
Skills: B2B Sales, Dealer Management, Account Management, Negotiation, Closing
Karlsruhe, Baden-Württemberg, Germany · Remote OK
Beschreibung Du denkst Suche ganzheitlich über alle relevanten SEO-Disziplinen hinweg, von technischem SEO über skalierbare Onpage- und Informationsarchitekturen, Content- und Entitätenstrategien bis hin zu Offpage-Signa…
Skills: Technical SEO, International SEO, Content Architecture, Generative AI Search, GEO (Generative Engine Optimization)
Karlsruhe, Baden-Württemberg, Germany · Remote OK
About As (Senior) AI Platform Engineer (m/f/d) you will empower Chrono24's engineers work with AI. This is a newly created role in our Platform Engineering team, reporting directly to the Director Platform Engineering wi…
Skills: AI Platform Engineering, Software Engineering, AI Agents, Quality Automation, Static Analysis
Karlsruhe, Baden-Württemberg, Germany · Hybrid
Beschreibung Als Werkstudent im Team Brand Management unterstützt Du das Team beim Erstellen von hochwertigem Content für Chrono24, dem größten Marktplatz für Luxusuhren. Dabei bist Du sowohl für das Online-Magazin als a…
Skills: Content Marketing, Digital Storytelling, Graphic Design, Image Editing, Social Media Analytics
Karlsruhe, Baden-Württemberg, Germany · Remote OK
Beschreibung Als (Senior) Legal Counsel (m/d/w) untersützt Du das Legal Team und sorgst für einen reibungslosen Ablauf der Aufgaben im Fachbereichs. Du bringst Dich aktiv in neue Projekte ein und erarbeitest neue Prozess…
Skills: Compliance, Data Protection, Corporate Law, IT Law, Contract Negotiation
Karlsruhe, Baden-Württemberg, Germany · On-site
Beschreibung Als Werkstudent User Experience Research unterstützt du unser UX Research Team in der Zusammenarbeit mit unseren agilen Produktteams. Du bekommst Eindrücke, wie unsere Nutzer in die Produktentwicklung einbez…
Skills: UX Research, Qualitative Research, Quantitative Research, Usability Testing, Data Analysis
Miami, Florida, United States · On-site
About Chrono24 is the world’s leading online marketplace for luxury watches, trusted with over 500,000 listings across 150+ countries and backed by more than 20 years of market experience. Our US organization is in activ…
Skills: Account Management, Customer Success, B2B Sales, Dealer Activation, Portfolio Management
Karlsruhe, Baden-Württemberg, Germany · Hybrid
About We are Chrono24. The world’s leading online marketplace for luxury watches. Every day, we bring together watch enthusiasts, collectors, dealers, and buyers from all over the world. As a global tech company with str…
Skills: Budgeting, Forecasting, Investor Reporting, Data Analysis, Financial Steering
Karlsruhe, Baden-Württemberg, Germany · Hybrid
About We are Chrono24. The world’s leading online marketplace for luxury watches. Every day, we bring together watch enthusiasts, collectors, dealers, and buyers from all over the world. As a global tech company with str…
Skills: Controlling, Budgeting, Forecasting, Financial reporting, Data analysis
Helsinki, Uusimaa, Finland · On-site
About Chrono24 is the world’s leading online marketplace for luxury watches. By connecting buyers and sellers across the globe and combining a passion for horology with cutting-edge technology, we bring transparency, tru…
Skills: B2C Paid Marketing, B2B Growth, Localization, CRM Operations, Lifecycle Marketing
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
About The Partner Acquisition Manager is responsible for acquiring, growing, and retaining professional dealers across APAC while supporting key account management for partner development. The role combines proactive new…
Skills: B2B sales, Dealer management, Account management, Luxury retail, E-commerce
Karlsruhe, Baden-Württemberg, Germany · Hybrid
$90k–$120k/yr
About As Head of Information Security (m/f/d) you will own and drive Chrono24’s information security program. You’ll combine strategic leadership with hands-on execution to protect a platform trusted by millions of watch…
Skills: Information security strategy, Risk management, ISO 27001, NIS2, Incident response
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Serve as the primary escalation point for complex customer inquiries across APAC markets while coordinating with internal teams for resolution. Monitor ticket queues to ensure SLA targets are met and identify recurring patterns to drive process improvements.
Requires 1-3 years of experience in customer support with proficiency in ticketing systems and strong communication skills. Fluency in English and at least one additional APAC language is essential for this role.
JOIN US NOW!
We stand for a dynamic company culture with flat hierarchies and strong team spirit. We are growing fast - and love pushing beyond our limits. By actively shaping our future, we create an inspiring and attractive work environment.
Do you want to be part of it? Then apply now and become a valuable member of our team in a company that keeps growing - with you!
The World's Watch Market
“Chrono24 – The World’s Watch Market” has been the global online marketplace for luxury watches since 2003. Featuring approximately 560,000 watches from around 3,000 dealers and 60,000 private sellers in more than 120 countries, the platform attracts over nine million unique visitors per month. With a vast global offering of new, pre-owned, and vintage watches, Chrono24 provides a comprehensive service portfolio, enabling buyers and sellers to conduct transactions in a trusted environment. Chrono24 employs around 350 people across its offices in Germany (Karlsruhe and Berlin), Miami, Tokyo, Hong Kong, and other locations.
Offices: Haid-und-Neu-Str. 18, Karlsruhe, 76131, DE · Kollwitzstr. 75, Berlin, Berlin 10435 , DE · 305, 3/F, 20/F, 102 Austin Road, Tsim Sha Tsui Kowloon, HK · Ginza Six 13F, Office Building of Ginza Six, Tokyo , 6-10-1 Ginza, Chuo City 104-0061, JP · 1010 S Federal Hwy, Onyx Tower, Hallandale Beach, Florida 33009, US
The World's Watch Market
“Chrono24 – The World’s Watch Market” has been the global online marketplace for luxury watches since 2003. Featuring approximately 560,000 watches from around 3,000 dealers and 60,000 private sellers in more than 120 countries, the platform attracts over nine million unique visitors per month. With a vast global offering of new, pre-owned, and vintage watches, Chrono24 provides a comprehensive service portfolio, enabling buyers and sellers to conduct transactions in a trusted environment. Chrono24 employs around 350 people across its offices in Germany (Karlsruhe and Berlin), Miami, Tokyo, Hong Kong, and other locations.
Offices: Haid-und-Neu-Str. 18, Karlsruhe, 76131, DE · Kollwitzstr. 75, Berlin, Berlin 10435 , DE · 305, 3/F, 20/F, 102 Austin Road, Tsim Sha Tsui Kowloon, HK · Ginza Six 13F, Office Building of Ginza Six, Tokyo , 6-10-1 Ginza, Chuo City 104-0061, JP · 1010 S Federal Hwy, Onyx Tower, Hallandale Beach, Florida 33009, US
