We are currently searching for a Service Manager to manage and ensure the day-to-day
operations of our Residential HVAC Service Department. Our service manager
earns a competitive salary and a performance-based annual bonus.
At Christianson Air Conditioning
& Plumbing, we have assembled an extraordinary team of employees, who
combined, have earned more than a thousand years of experience in our business.
Many of them have tenures with our company in excess of 20 years. You don’t get
this kind of commitment from an employee who doesn’t care about the job or
customer. We have built our team with people of high moral Character,
who have an Attitude for success, who are Responsive to
the needs of others, and are committed to Excellence. We have
worked hard to become known throughout Central and South Texas as People
Who CARE*.
If you are seeking employment in
a fast-growing industry with a highly respected and stable company, we
welcome you to complete an application to join others who think that
Christianson is a great place to be.
Responsibilities include, but
are not limited to:
· Manage and coordinate the HVAC
day-to-day operations and provide leadership to all personnel and processes of
the divisions
· Respond to customer service
complaints by phone, email, or meet with the customer in person, resolve
problems and follow through until a resolution has been reached
· Coach, mentor and lead the
service technicians and schedulers. Play an important part in the employees’
development
· Work closely with
HR/Recruiting to ensure appropriate staffing levels are meeting workload
demands, company requirements and customer expectations.
· Evaluate staff to determine
training needs, strengths and weaknesses and determine a plan for improvements
or replacement.
· Ensure employee payroll
processes are accurate in a timely manner to ensure the employee and the
payroll department are both served
· Establish and maintain
effective working relationships with peers and others with whom he/she will
have contact with
· Other duties as assigned
Requirements
Our ideal candidate:
· Proven management or relatable
experience in HVAC is preferred, but multiple factors will be considered
· Energetic and flexible with a
strong attention to detail
· Excellent customer service
skills (internal and external)
· Strong leadership and problem-solving
skills
· Ability to work independently
and as a member of a team, in a fast-paced environment and work well with a
diversity of individuals at all organizational levels
· Knowledge of tools, equipment,
and materials common to HVAC Trades
· Must be able to understand and
follow verbal and written instructions and communicate clearly, professionally
and concisely
· Takes pride in their work and
does their job to the best of their ability
· General construction knowledge
and understanding with high standards for occupational hazards and standard
safety procedures
· Have a valid Driver’s License
as frequent travel to job sites will be required
· Be able to pass a drug screen
and have a clean record
· Air Conditioner and other
Mechanical Certifications are a plus
· Bilingual in Spanish and
English is a plus, but not required
Benefits
What we offer:
· Medical Insurance-Employee
paid for by Christianson
· Life Insurance – Employee paid
for by Christianson
· Dental
· Vision
· Short Term Disability
· Long Term Disability
· 8 Paid holidays
· Paid Time Off
· 401K including employer match
· Company provided
vehicle, or vehicle allowance, for work-related travel