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Simpsonville, South Carolina, United States · On-site
Senior
Company Description Christian Brothers Automotive Benefits: *Up To $110K AnnuallyClosed Every Weekend To Spend Time With Family & FriendsPaid Vacation & Paid HolidaysHealthcare Benefits AvailableMatching Retirement Plans…
Skills: Automotive Customer Service, Service Sales, Supervisory Management, Customer Relationship Management, Estimate Development
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Simpsonville, South Carolina, United States · On-site
Senior
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General Service Technician / Mechanic | Weekends Off | Simpsonville
Simpsonville, South Carolina, United States · On-site
Entry level
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Automotive Technician / Mechanic | Up to $50/Hr* & Weekends Off | Simpsonville
Simpsonville, South Carolina, United States · On-site
$50/hr
Mid level
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Simpsonville, South Carolina, United States · On-site
Mid level
Company Description Benefits: *Up To $90K for Highly Qualified CandidatesGenerous Base Salary + Bonus Plan401KHealthcare - Dental - Vision - more, with a $400 bonus towards your costsHighest rated shop in the area becaus…
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Denver, Colorado, United States · On-site
$90k–$140k/yr
Mid level
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Automotive Technician / Mechanic | Weekends Off | Lititz
Lititz, Pennsylvania, United States · On-site
$25/hr–$30/hr
Mid level
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Automotive Service Advisor / Writer | Weekends Off | Fishers
Fishers, Indiana, United States · On-site
Mid level
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Automotive Technician / Mechanic | Up to $50/Hr & Weekends Off | Whitestown
Whitestown, Indiana, United States · On-site
Mid level
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Automotive Technician / Mechanic | Up to $50/Hr & Weekends Off | Whitestown
Whitestown, Indiana, United States · On-site
Senior
Company Description Christian Brothers Automotive Benefits: Up to $50/HR, Flexible Compensation Plans Available - Flat Rate Pay or Hourly With A GuaranteePaid Vacation & Paid HolidaysClosed Every Weekend To Spend Time Wi…
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Holland, Michigan, United States · On-site
$20/hr
Entry level
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Automotive Technician / Mechanic | Up to $50/hr* & Weekends Off | Weldon Spring
O'Fallon, Missouri, United States · On-site
Mid level
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Automotive Technician / Mechanic | Up to $50/hr* & Weekends Off | Weldon Spring
O'Fallon, Missouri, United States · On-site
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Houston, Texas, United States · On-site
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Saint Peters, Missouri, United States · On-site
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Automotive Service Advisor | Weekends Off | Leander, TX
Leander, Texas, United States · On-site
Senior
Company Description Christian Brothers Automotive Benefits: Closed Every Weekend To Spend Time With Family & FriendsPaid Vacation & Paid HolidaysHealthcare Benefits AvailableOn-Going Training & Career AdvancementLocally …
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Automotive Service Advisor / Writer | Up to $65k* & Weekends Off | Arnold
Arnold, Missouri, United States · On-site
Mid level
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Skills: Customer Service, Service Writing, Repair Estimation, Sales, Workflow Management
Automotive Service Manager | Up to $110k* & Weekends Off | Simpsonville
The Service Manager guides customers through the entire vehicle repair process, ensuring satisfaction and building long-term relationships. They are responsible for store operations, including developing estimates, managing technicians, and performing daily financial reconciliations.
Requirements
Candidates must have 5 years of experience in automotive customer service and sales, along with supervisory experience in the automotive industry. A valid driver's license and proficiency in Windows-based software are required.
Full job description
Company Description
Christian Brothers Automotive
Benefits:
*Up To $110K Annually
Closed Every Weekend To Spend Time With Family & Friends
Paid Vacation & Paid Holidays
Healthcare Benefits Available
Matching Retirement Plans
Employee Appreciation Events
On-Going Training & Career Advancement
Locally Owned and Operated
Chaplain Care Support Available
Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
Continuous Training Available Through The CBA Flywheel Learning System
Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
Job Description
Job Title:
Automotive Service Manager
Location:
1216 W. Georgia Rd., Simpsonville, SC 29680
Job Overview:
As a Service Manager with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers. Our Service Managers have the responsibility of taking our customer through the entire repair process, keeping them informed on the status of their vehicle and ensuring their satisfaction before they leave our facility.
Responsibilities include, but are not limited to:
Follow and enforce all company policies and procedures as outlined in the current Employee Handbook
Ensure quality of work, attitude and performance meets or exceeds customer satisfaction goals
Direct the smooth, orderly and organized operation of the store
Maintain a personal positive attitude and positive communications at all times
Develop customer estimates and work orders.
Ensure selection of quality parts
Ensure target margins are achieved
Open and close stores on a daily basis
Perform daily, weekly, and monthly reconciliations, audits and report analysis. Report results to Owners
Ensure all equipment is fully operational and in good working order.
Ensure technicians have the resources needed to do their job
Serve as the primary communications interface to the customers, before, during and after service
Greet every customer that enters our facility with enthusiasm and a smile, showing hospitality and the highest level of respect
Present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand
Possess the ability to consistently and effectively sell our services without jeopardizing honesty and integrity
Act in a professional manner suitable as to represent a quality organization with which you are employed, always and in every instance projecting the characteristics of honesty and integrity
Other duties may be assigned
Qualifications
Qualifications:
5 years work experience in Automotive Customer Service & Service Sales
Supervisory or Management experience in the Automotive Industry
Proficiency in Windows based computer software and automotive store applications
Experience in TekMetric software application preferred, but not required
Graduation from an industry recognized service training program preferred by not required
ASE Service Consultant certification or equivalent experience
Current driver’s licenses
Driving record acceptable to our current insurance carrier
Physical Requirements:
Being on your feet for the majority of the workday (standing, walking, etc.)
Occasionally lifting and carrying objects over 50 lbs.
Driving manual transmission vehicles
Keeping a brisk work pace in a high-volume environment
Using a keyboard and mouse several times daily
Using a standard handset phone several times daily
Additional Information
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 270+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.
Department: South Carolina
Related keywords
Automotive ServiceService ManagerTekMetricASE Service ConsultantCustomer SatisfactionWork OrdersTarget MarginsPrecision Auto RepairDiagnostic EquipmentAutomotive IndustryStore OperationsFinancial Wellness
Christian Brothers Automotive is one of the fastest growing, full service auto repair companies in America! We've been ranked #1 in Customer Satisfaction Among Aftermarket Full-Service Maintenance and Repair Providers by J.D. Power Six Times in a Row.
We are committed to honoring God in all we do by operating with honesty and integrity through superior service and loving our neighbors as ourselves. Christian Brothers Automotive has grown to more than 335 shops and has never closed a single location.
Based on the Franchise Business Review, over the past 2 years, Christian Brothers Automotive has had the most satisfied franchisees in the automotive category while also making the list for most satisfied franchisees regardless of the industry for 10 years running!
Offices: 17725 Katy Freeway, Suite 200, Houston, TX 77094, US
Complete automotive repairFranchise relationshipSite selectionand Real estate developmentAutomotive
Christian Brothers Automotive is one of the fastest growing, full service auto repair companies in America! We've been ranked #1 in Customer Satisfaction Among Aftermarket Full-Service Maintenance and Repair Providers by J.D. Power Six Times in a Row.
We are committed to honoring God in all we do by operating with honesty and integrity through superior service and loving our neighbors as ourselves. Christian Brothers Automotive has grown to more than 335 shops and has never closed a single location.
Based on the Franchise Business Review, over the past 2 years, Christian Brothers Automotive has had the most satisfied franchisees in the automotive category while also making the list for most satisfied franchisees regardless of the industry for 10 years running!
Offices: 17725 Katy Freeway, Suite 200, Houston, TX 77094, US
Complete automotive repairFranchise relationshipSite selectionand Real estate developmentAutomotive