About Checkr Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a n…
Skills: Customer success, Account management, Salesforce, Google Workspace, Slack
About Checkr Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a n…
Skills: B2B SaaS Sales, New Logo Prospecting, Enterprise Sales, Account Planning, Executive Presence
About Checkr Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a n…
Santiago, Santiago Metropolitan Region, Chile · Hybrid
$41259k–$48540k/yr
Mid level$740M raised
About Checkr Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a n…
Skills: Python, Go, Distributed systems, APIs, Data pipelines
About Checkr Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a n…
About Checkr Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a n…
Skills: Workday HCM, People Operations, Business process design, JIRA, Data integrity
About Checkr Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a n…
Skills: Ruby, Rails, Javascript, React, Full stack development
About Checkr Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a n…
About Checkr Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a n…
Skills: IT Operations, Systems Engineering, Google Workspace, Slack, Atlassian
About Checkr Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a n…
Skills: Commercial agreements, Contract negotiation, SaaS licensing, Data protection, Privacy law
About Checkr Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a n…
About Checkr Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a n…
Skills: KPI Management, Quality Assurance, Team Coaching, Performance Management, Data Analysis
About Checkr Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a n…
About Checkr Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a n…
Skills: Outbound prospecting, Salesforce, Cold calling, Lead generation, Account research
Santiago, Santiago Metropolitan Region, Chile · Hybrid
$66496k–$78230k/yr
Senior+$740M raised
About Checkr Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a n…
Skills: Data engineering, Distributed systems, PySpark, Python, SQL
About Checkr Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a n…
Skills: PySpark, Python, SQL, Data Modeling, Relational Databases
About Checkr Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a n…
Santiago, Santiago Metropolitan Region, Chile · Hybrid
$21994k–$25856k/yr
Mid level$740M raised
About Checkr Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a n…
Skills: Project Coordination, Training Facilitation, Administrative Support, Process Improvement, Cross-Functional Collaboration
About Checkr Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a n…
About Checkr Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a n…
The Associate Customer Success Manager will support senior team members in managing strategic accounts by tracking account health and preparing materials for customer meetings. They will also partner with internal teams like Product, Engineering, and Support to troubleshoot issues and improve service delivery.
Requirements
Candidates should have 0-2 years of experience in a client-facing or account support role with strong communication skills. Proficiency in tools like Salesforce and Google Workspace is required, along with a high level of attention to detail.
Full job description
About Checkr Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a new place to live, a car ride, childcare, even a date. Customers include Uber, Pennymac, Airbnb, Doordash, and Anthropic.
We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.
About the team/role
Reporting to the Director of Customer Success, the Associate Customer Success Manager will support Checkr's most strategic customer relationships as part of a high-performing team dedicated to helping enterprise and gig economy customers succeed with Checkr's background check platform. This role will own day-to-day account support tasks, help track account health, and assist senior CSMs in preparing for customer meetings and business reviews across some of Checkr's largest accounts. The Associate CSM will partner closely with Product, Solutions, Engineering, Operations, and Support teams, gaining broad exposure to how Checkr serves its most important customers as the company continues to grow.
What you’ll do
Support senior CSMs in managing day-to-day operations for strategic accounts, including tracking open items and following up on customer requestsHelp prepare materials for customer meetings, business reviews, and executive check-insMonitor account health signals and flag risks or opportunities to the account teamAssist in troubleshooting customer issues by partnering with Support, Operations, and EngineeringMaintain accurate account records and notes in Salesforce and other internal systemsContribute to internal projects that improve how the Customer Success team serves strategic accounts
What you bring
0-2 years of experience in a client-facing, customer success, or account support role
Strong written and verbal communication skills, with the ability to represent Checkr professionally with customers
High attention to detail and follow-through on tasks with minimal oversight
Comfort working with tools like Salesforce, Google Workspace, and Slack
A genuine curiosity about HR tech, background checks, or the gig economy is a plus
An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes
Pay Transparency Disclosure
We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, seeour website.
On-target Earnings OR Base Salary range (San Francisco, CA)
$88,000—$103,000 USD
What We Offer
A fast-paced and collaborative environment
Learning and development allowance
Competitive cash and equity compensation, and opportunity for advancement
100% medical, dental, and vision coverage
Up to $25K reimbursement for fertility, adoption, and parental planning services
Flexible PTO policy
Monthly wellness stipend
At Checkr, we believe an in office work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO; San Francisco, CA; Nashville, TN; and Santiago, Chile. Individuals are expected to work from the office 3+ days a week. In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location.
Equal Employment Opportunities at Checkr Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.
Applicant Privacy Policy If you are a California resident or are located in Alberta or British Columbia, our Applicant Privacy Policy applies to our collection and processing of your personal information when you apply for a role with us or otherwise participate in our recruitment process.
*Legitimate Checkr emails will always include our official domain name after the @ symbol (e.g., [email protected] or [email protected]).
Checkr is the AI verification platform for high-stakes decisions.
Industry
Software Development
Company size
501-1,000 employees
Headquarters
San Francisco, California
LinkedIn followers
63,496
Total funding
$740M
Checkr is the AI verification platform for high-stakes decisions. Checkr AI decodes messy, fragmented, hard-to-verify information about people, and delivers clear answers about a person's identity, background, and credentials. Trusted by more than 140,000 customers globally across employment, mortgage, and tenant verifications, Checkr helps businesses and individuals make more confident decisions. Checkr has offices in San Francisco, CA; Denver, CO; and Santiago, Chile.
Offices: San Francisco, California, US
Human ResourcesLegalLegal TechRecruitingEnterprise SoftwareDeveloper APIsArtificial Intelligence (AI)Machine Learning
Checkr is the AI verification platform for high-stakes decisions.
Industry
Software Development
Company size
501-1,000 employees
Headquarters
San Francisco, California
LinkedIn followers
63,496
Total funding
$740M
Checkr is the AI verification platform for high-stakes decisions. Checkr AI decodes messy, fragmented, hard-to-verify information about people, and delivers clear answers about a person's identity, background, and credentials. Trusted by more than 140,000 customers globally across employment, mortgage, and tenant verifications, Checkr helps businesses and individuals make more confident decisions. Checkr has offices in San Francisco, CA; Denver, CO; and Santiago, Chile.
Offices: San Francisco, California, US
Human ResourcesLegalLegal TechRecruitingEnterprise SoftwareDeveloper APIsArtificial Intelligence (AI)Machine Learning