Company Description Charlie’s Produce - Who We Are Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The secret…
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Company Description With over 45 years’ experience delivering nourishment to communities across the West Coast, Charlie’s Produce is a leading produce distributor to restaurants, grocery stores, institutions, and wholesa…
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Company Description Charlie's Produce - Who We Are Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The secret…
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Full-time
Medical Insurance, Dental Insurance, Vision Insurance, ESOP (Profit Sharing), 401(k), State Sick Leave
Posted 2h ago
~40 hrs/week
Responsibilities
Responsible for processing customer orders, changes, and returns while handling complaints and providing product information. Collaborates daily with Operations, Sales, and Transportation departments to meet customer service expectations.
Requirements
Requires proficiency in Ten Key by touch, basic MS Office skills, and previous experience in phone and email customer service. Preference is given to candidates with AS400 experience, Spanish bilingualism, and produce industry knowledge.
Full job description
Company Description
Charlie’s Produce - Who We Are Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The secret to our success in this industry is PEOPLE! We strive to hire the best and we reward them with a working environment that fosters loyalty, stability, innovation, and growth. Charlie’s was founded in quality, and we are proud that it is still our focus. With a team of dedicated people who are passionate about food, supply chain, and their community we are looking for like-minded individuals to help further our goal to enhance our communities through quality produce.
What we offer:
An amazing company culture!
Medical/Dental/Vision on the first of the month following hire.
ESOP (Profit Sharing) and 401(k).
Coverage under State Sick Leave.
100% Prepaid College Tuition for employees and their dependents.
Employee assistance program (EAP).
Additional Compensation Details:
Potential 90-day performance-based raise
Yearly review with possibility of increase based on performance and tenure
Job Description
Schedule: 7:30am - 4pm
The Role: Customers Service Representatives are responsible for processing orders, handling complaints, and providing information about the various products and services the company provides for its customers. To address any customer needs, the team works closely with the Operations, Sales and Transportations departments on a daily basis.
Essential Responsibilities Include, but Not Limited To:
Provides timely and accurate information to incoming customer requests about order status and product details.
Processes customer orders/changes/returns according to established department policies and procedures.
Provides timely feedback to the company regarding service failures or customer concerns.
Partners with the sales team to meet and exceed customer’s service expectations.
Qualifications
Required Skills and Experience:
Must know Ten Key by touch.
Must have basic understanding of MS Office, especially Outlook and Excel.
Must have a flexible working schedule.
Previous experience providing customer service via phone and email.
Ability to multi-task while recording accurate information.
Detail-oriented with attention to detail.
Preferred Skills and Experience:
Previous experience working with AS400.
Bilingual, particularly in Spanish.
Previous knowledge of the produce industry and varieties of produce.
Additional Information
Supplemental Information: This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.
For additional protected privacy information please visit: Privacy Policy | Charlie's Produce (charliesproduce.com)
Charlie's Produce is an Equal Opportunity Employer. Recruiters - DO NOT CONTACT!
This is a safety-sensitive position.
This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
We do not provide H1-B sponsorships at this time.
Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.
At Charlie’s Produce, we have been delivering fresh ideas and fresh produce for over 40 years!
Industry
Wholesale
Company size
1,001-5,000 employees
Founded
1978
Headquarters
Seattle, WA
LinkedIn followers
14,011
Charlie’s Produce is a full service produce company, supplying restaurants, grocery stores, institutions, wholesalers and the marine industry with a full range of conventional, organic and specialty produce, floral items and a huge assortment of fresh-cut produce.
We have distribution centers in Seattle, Spokane, Boise, Portland, Los Angeles, Anchorage, and Dutch Harbor.
Here at Charlie’s Produce, our goal is to develop long term partnerships with our customers. We achieve this by getting to know your specific needs and expectations, and by keeping you updated with the latest products, trends, and market conditions.
Offices: 4103 2nd Ave South, Seattle, WA 98134, US · 10755 SE Jenner St., Clackamas, OR 97015, US · 3530 E. Ferry St., Spokane, WA 99202, US · 5301 Rivergrade Road, Irwindale, CA 91706, US · 9401 King St., Anchorage, AK 99515, US
At Charlie’s Produce, we have been delivering fresh ideas and fresh produce for over 40 years!
Industry
Wholesale
Company size
1,001-5,000 employees
Founded
1978
Headquarters
Seattle, WA
LinkedIn followers
14,011
Charlie’s Produce is a full service produce company, supplying restaurants, grocery stores, institutions, wholesalers and the marine industry with a full range of conventional, organic and specialty produce, floral items and a huge assortment of fresh-cut produce.
We have distribution centers in Seattle, Spokane, Boise, Portland, Los Angeles, Anchorage, and Dutch Harbor.
Here at Charlie’s Produce, our goal is to develop long term partnerships with our customers. We achieve this by getting to know your specific needs and expectations, and by keeping you updated with the latest products, trends, and market conditions.
Offices: 4103 2nd Ave South, Seattle, WA 98134, US · 10755 SE Jenner St., Clackamas, OR 97015, US · 3530 E. Ferry St., Spokane, WA 99202, US · 5301 Rivergrade Road, Irwindale, CA 91706, US · 9401 King St., Anchorage, AK 99515, US