[함께할 팀을 소개합니다🙌] AM(Account Management Team)팀은 채널톡 주요 고객사의 장기적인 성공을 책임지는 파트너입니다. AM팀은 채널톡의 Revenue를 만드는 세일즈 조직입니다. 고객과 가장 가까운 자리에서 비즈니스 문제를 발견하고, 제품 활용 전략과 컨설팅으로 고객의 실제 성과를 만들어냅니다. 그리고 그 성과를 리텐션과 업셀로 연결하는 것이 우리 팀의 핵심 역할입…
Skills: Renewal Negotiation, Sales Operations, Salesforce, CRM Management, Process Automation
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Posted 9d ago
~40 hrs/week
Korean
Responsibilities
Responsible for managing the end-to-end contract renewal process, including quoting, negotiation, and closing for customers. Additionally, designs and automates sales operation processes to improve the efficiency and accuracy of the Account Management team's revenue generation.
Requirements
Requires a detail-oriented professional capable of minimizing churn through effective negotiation and data-driven prioritization. Experience with CRM tools like Salesforce and a drive for process standardization and automation are highly valued.
Full job description
[함께할 팀을 소개합니다🙌]
AM(Account Management Team)팀은 채널톡 주요 고객사의 장기적인 성공을 책임지는 파트너입니다. AM팀은 채널톡의 Revenue를 만드는 세일즈 조직입니다. 고객과 가장 가까운 자리에서 비즈니스 문제를 발견하고, 제품 활용 전략과 컨설팅으로 고객의 실제 성과를 만들어냅니다. 그리고 그 성과를 리텐션과 업셀로 연결하는 것이 우리 팀의 핵심 역할입니다.
이 포지션은 두 개의 축을 동시에 맡습니다. 하나는 계약 갱신(Renewal)의 처음부터 끝까지 — 고객에게 견적을 제안하고 조건을 조율하는 단계부터, 합의 후 결제·계약 세팅을 마무리하는 단계까지 직접 책임지는 일입니다. 다른 하나는 AM 세일즈팀의 운영(Sales Ops) — 견적부터 결제·갱신까지 이어지는 프로세스를 자동화하고 표준화해, 팀 전체가 더 빠르고 정확하게 매출을 만들 수 있는 기반을 설계하는 일입니다.
내 손으로 갱신 매출을 지키고 키우는 동시에, 팀이 일하는 방식 자체를 개선하는 자리입니다.
Your all-in-one AI messenger designed to help you provide VIP-level customer service.
Industry
Software Development
Company size
51-200 employees
Founded
2014
Headquarters
Gangnam-gu, Seoul
LinkedIn followers
9,200
Total funding
$77M
Channel Talk is an AI messenger that is focused on helping DTC companies provide VIP-level customer service.
We raised $40 million USD in our Series C, and are one of the fastest-growing B2B SaaS startups, currently servicing more than 150,000 brands across the world.
At Channel Talk, we believe that a good product nurtures growth in a business and that simple conversations with customers can become the driving force for success.
We help you stand out by utilizing AI to resolve repetitive inquiries so you have time to build genuine relationships through our powerful CRM and provide excellent support to your customers.
Channel Talk offers:
✅ Unlimited live chat & team chat
✅ Customer Relationship Management (CRM) platform
✅ Customizable chatbots
Want to learn more? Check us out:
🏡 Homepage: https://channel.io/en
📝 Blog: https://channel.io/en/blog
💼 Careers: https://channel.io/en/jobs 🇺🇸
https://channel.io/ko/jobs 🇰🇷
📺 Youtube:
📌 Global/KR: https://www.youtube.com/c/채널톡
📌 JP: https://youtube.com/@channel.io_JP
Offices: 508 Nonhyeon-ro, 7, 8F, Gangnam-gu, Seoul 06141, KR · 논현로 508, GS타워 7, 8층, 강남구, 서울시 06141, KR · 214 W 29th St, New York, New York 10001, US · 麹町2-3-2, 半蔵門PREX North 13F, 千代田区, 東京都 102-0083, JP
Your all-in-one AI messenger designed to help you provide VIP-level customer service.
Industry
Software Development
Company size
51-200 employees
Founded
2014
Headquarters
Gangnam-gu, Seoul
LinkedIn followers
9,200
Total funding
$77M
Channel Talk is an AI messenger that is focused on helping DTC companies provide VIP-level customer service.
We raised $40 million USD in our Series C, and are one of the fastest-growing B2B SaaS startups, currently servicing more than 150,000 brands across the world.
At Channel Talk, we believe that a good product nurtures growth in a business and that simple conversations with customers can become the driving force for success.
We help you stand out by utilizing AI to resolve repetitive inquiries so you have time to build genuine relationships through our powerful CRM and provide excellent support to your customers.
Channel Talk offers:
✅ Unlimited live chat & team chat
✅ Customer Relationship Management (CRM) platform
✅ Customizable chatbots
Want to learn more? Check us out:
🏡 Homepage: https://channel.io/en
📝 Blog: https://channel.io/en/blog
💼 Careers: https://channel.io/en/jobs 🇺🇸
https://channel.io/ko/jobs 🇰🇷
📺 Youtube:
📌 Global/KR: https://www.youtube.com/c/채널톡
📌 JP: https://youtube.com/@channel.io_JP
Offices: 508 Nonhyeon-ro, 7, 8F, Gangnam-gu, Seoul 06141, KR · 논현로 508, GS타워 7, 8층, 강남구, 서울시 06141, KR · 214 W 29th St, New York, New York 10001, US · 麹町2-3-2, 半蔵門PREX North 13F, 千代田区, 東京都 102-0083, JP