Residential Production Manager Full-Time | Company Vehicle + Benefits About Us We're a family-owned business that takes real pride in our team, our work, and the community we've built. We're not a big corporation — we're…
Skills: Production Management, Crew Coordination, Customer Service, Project Scheduling, Recruitment
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Full-time
high school, professional certificate
Company Vehicle, Gas Card, 401(k) With Employer Match
Posted 43d ago
~40 hrs/week
Responsibilities
The Residential Production Manager oversees the operational core of the residential painting division, coordinating crews and managing project schedules to ensure gross margin goals are met. They serve as the primary customer contact, guiding color selection and resolving concerns to ensure a high-quality customer experience.
Requirements
Candidates must have a high school diploma and 2-3 years of experience in production, operations, or customer-facing roles, with supervisory experience strongly preferred. A valid driver's license and clean driving record are required, and bilingual English/Spanish skills are a significant advantage.
Full job description
Residential Production Manager Full-Time | Company Vehicle + Benefits
About Us We're a family-owned business that takes real pride in our team, our work, and the community we've built. We're not a big corporation — we're a group of people who genuinely care about each other and the customers we serve. We're growing, and we want the right person to grow with us.
The Role As our Residential Production Manager, you'll be the operational core of our residential painting division — keeping projects on schedule, crews coordinated, and customers confident from start to finish. This is a hands-on, people-first role where your organizational ability, communication skills, and leadership directly shape the customer experience and the health of the business.
What You'll Do
Manage and coordinate crews across multiple active residential job sites
Ensure jobs are produced at or above gross margin goals
Serve as the primary customer contact throughout each project — setting expectations, communicating updates, and resolving any concerns quickly and professionally
Assist customers with color selection and help guide their vision
Train and manage Job Site Supervisors (JSS) and crew members on production methods, customer service, and job site planning
Recruit, hire, train, and develop job site employees and crews
Structure and reorganize crews as needed to maximize productivity
Coordinate the Rainy Day Plan (RDP) to keep crews productive during weather delays
Manage the production schedule using Excel
Negotiate project details and timelines with crew leads and subcontractors
Collect accounts receivable and maintain basic awareness of job-level financials
Conduct regular training and review meetings with all JSS
Ensure every job site meets safety standards and setup requirements
Establish tentative finish dates and keep projects on track
What We're Looking For
High school diploma or GED required; advanced degree, coursework, or trade school a plus
2–3 years of production, operations, or customer-facing experience required
Previous supervisory or management experience strongly preferred
Industry knowledge (painting, construction, home services) preferred but not required
Strong interpersonal and communication skills — you're someone people genuinely enjoy working with
Excellent written communication and email professionalism
Comfortable with basic Excel and general computer/internet use
Highly organized, self-motivated, and able to manage multiple priorities simultaneously
Patient, calm, and customer-oriented — the steady hand when things get hectic
Quality-conscious and detail-oriented
Professional appearance, speech, and conduct
Unrestricted driver's license, clean driving record, and reliable personal vehicle required for commuting to and from work
Bilingual English/Spanish is a significant plus, though not required
What You'll Get
Company vehicle and gas card provided for use during work hours
Healthcare benefits
401(k) with employer match after one year of employment
A role where your contributions are visible, valued, and appreciated
A tight-knit, family-oriented team that has your back
If you're a driven, people-first professional who thrives in a fast-moving environment and wants to be part of a company that genuinely invests in its people — we want to hear from you.
CertaPro Painters® of North Raleigh, NC specializes in delivering high-quality commercial painting services across the Raleigh area. Whether you’re managing retail locations, office spaces, apartment complexes, schools or other commercial facilities, we bring the craftsmanship, reliability and strategic planning that your business demands.
Why partner with us?
A proven “Certainty Service System®” that ensures your project is handled with professionalism, respect for your property and minimal disruption.
Fully licensed and insured team committed to safety and code compliance.
Commercial-focused capabilities: Interior and exterior painting, as well as specialized finishes to refresh or reposition your space.
A dedicated local presence: we serve Raleigh and surrounding markets, providing responsiveness and local knowledge.
Our commitment to your business:
Scheduled for success – we arrive on time, coordinate around your operations and respect your environment.
Transparent process – from free estimate through project completion, you’ll have clarity and control.
Quality built-in – our work is backed by workmanship warranties and a commitment to excellence.
Ideal for:
Facility managers, property management companies, commercial real-estate owners, retail chain managers, educational institutions, multi-unit residential operations and any business seeking to enhance their space through experienced commercial painting professionals.
Let’s talk:
Ready to transform your commercial environment and elevate your brand's presence? Contact us today for a free estimate and see how we can bring certainty to your next painting project.
Offices: 7200 Falls of Neuse Rd, Ste 203, Raleigh, North Carolina 27615, US
paintingcommercial paintingresidential paintinghome improvementand General Contractor
CertaPro Painters® of North Raleigh, NC specializes in delivering high-quality commercial painting services across the Raleigh area. Whether you’re managing retail locations, office spaces, apartment complexes, schools or other commercial facilities, we bring the craftsmanship, reliability and strategic planning that your business demands.
Why partner with us?
A proven “Certainty Service System®” that ensures your project is handled with professionalism, respect for your property and minimal disruption.
Fully licensed and insured team committed to safety and code compliance.
Commercial-focused capabilities: Interior and exterior painting, as well as specialized finishes to refresh or reposition your space.
A dedicated local presence: we serve Raleigh and surrounding markets, providing responsiveness and local knowledge.
Our commitment to your business:
Scheduled for success – we arrive on time, coordinate around your operations and respect your environment.
Transparent process – from free estimate through project completion, you’ll have clarity and control.
Quality built-in – our work is backed by workmanship warranties and a commitment to excellence.
Ideal for:
Facility managers, property management companies, commercial real-estate owners, retail chain managers, educational institutions, multi-unit residential operations and any business seeking to enhance their space through experienced commercial painting professionals.
Let’s talk:
Ready to transform your commercial environment and elevate your brand's presence? Contact us today for a free estimate and see how we can bring certainty to your next painting project.
Offices: 7200 Falls of Neuse Rd, Ste 203, Raleigh, North Carolina 27615, US
paintingcommercial paintingresidential paintinghome improvementand General Contractor