Jackson, Michigan, United States · On-site
$155k–$160k/yr
Position Summary: The Chief Operating Officer (COO) is a member of the Executive Leadership Team and is responsible for leading and optimizing the operational functions of the Federally Qualified Health Center (FQHC). In…
Skills: Operational Leadership, Strategic Planning, Performance Management, Change Management, Healthcare Business Acumen
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The COO leads and optimizes operational functions of a Federally Qualified Health Center, ensuring efficient service delivery and regulatory compliance. This role provides executive oversight for clinic operations, pharmacy, behavioral health, and facilities management to align with strategic goals.
Requires a bachelor's degree in Healthcare Administration, Public Health, Business Administration, or a related field. Candidates must have at least five years of progressive healthcare leadership experience, preferably within an FQHC or community health center setting.
Position Summary:
The Chief Operating Officer (COO) is a member of the Executive Leadership Team and is responsible for leading and optimizing the operational functions of the Federally Qualified Health Center (FQHC). In collaboration with executive leaders in Human Resources, Quality Improvement, Medical, Dental, and Finance, the COO ensures operational excellence, efficient service delivery, regulatory compliance, and alignment with the organization's strategic goals.
The COO provides executive oversight of Clinic Operations, Pharmacy Services, Behavioral Health and Support Services, Health Information Management, Front Office Operations, and Facilities Management. This role drives operational performance, enhances patient access and experience, supports organizational growth, and fosters a culture of accountability, collaboration, and continuous improvement in support of the Center's mission and the communities it serves.
Essential Duties and Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is a full-time exempt position. On occasion, the Chief Operations Officer may be required to work additional hours to complete specific projects and/or fulfill the job duties of the position.
Center for Family Health is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, pregnancy, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Opening the Door to healthcare for all.
Founded by Community Action Agency in 1991, the Center for Healthy Beginnings was a prenatal clinic. Today, it has morphed into the Center for Family Health, providing primary health-care services, including prenatal, pediatric, adolescent, adult, geriatric, behavioral health and dental care. The Center is one of 1,400 community health centers across the nation; they account for 8,000 sites and serve more than 25 million patients. The Center for Family Health is a Federally Qualified Health Center (FQHC) located in downtown Jackson, Michigan. Our mission is “Opening the Door to Health Care for All”, which means we turn no patient away based on his or her ability to pay. We provide top-notch primary care services, including Family Medicine and Pediatrics. In addition, we provide Dental, Behavioral Health, and supportive services including Pharmacy, Case Management, Nutrition Counseling, Transportation, Interpretation, and Enrollment Services. Our physicians and midlevel providers have extensive training and experience in patient care.
Offices: 505 North Jackson Street, Jackson, MI 49201, US · 1024 Fleming Avenue, Jackson, MI 49202, US · 2400 Fourth Street, Jackson, MI 49203, US · 544 Wildwood Avenue, Jackson, MI 49201, US · 1200 N. West Ave., Jackson, Michigan 49202, US
Opening the Door to healthcare for all.
Founded by Community Action Agency in 1991, the Center for Healthy Beginnings was a prenatal clinic. Today, it has morphed into the Center for Family Health, providing primary health-care services, including prenatal, pediatric, adolescent, adult, geriatric, behavioral health and dental care. The Center is one of 1,400 community health centers across the nation; they account for 8,000 sites and serve more than 25 million patients. The Center for Family Health is a Federally Qualified Health Center (FQHC) located in downtown Jackson, Michigan. Our mission is “Opening the Door to Health Care for All”, which means we turn no patient away based on his or her ability to pay. We provide top-notch primary care services, including Family Medicine and Pediatrics. In addition, we provide Dental, Behavioral Health, and supportive services including Pharmacy, Case Management, Nutrition Counseling, Transportation, Interpretation, and Enrollment Services. Our physicians and midlevel providers have extensive training and experience in patient care.
Offices: 505 North Jackson Street, Jackson, MI 49201, US · 1024 Fleming Avenue, Jackson, MI 49202, US · 2400 Fourth Street, Jackson, MI 49203, US · 544 Wildwood Avenue, Jackson, MI 49201, US · 1200 N. West Ave., Jackson, Michigan 49202, US
