Heredia, Costa Rica · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Collections, Credit analysis, Leadership, Problem solving, Analytical skills
Orlando, Florida, United States · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Order fulfillment, Stocking, Picking and packing, Outbound shipping, Cycle counting
Brazil · Remote OK
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Pharmacovigilance, Regulatory compliance, ICSR management, Literature search, PSMF maintenance
London, England, United Kingdom · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Inventory control, Stock management, Warehouse operations, Temperature-controlled handling, Material traceability
Øyer, Norway · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Pharmaceutical counseling, Prescription dispensing, Vaccination, Blood pressure measurement, Inhalation guidance
Veghel, North Brabant, Netherlands · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Financial reporting, KPI management, Customer profitability analysis, Cost price modelling, Business intelligence
Madrid, Community of Madrid, Spain · Remote OK
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Pharmacovigilance, Safety surveillance, Risk management, Scientific consulting, Case processing
Bradford, England, United Kingdom · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Warehouse operations, Manual handling, Attention to detail, Verbal communication, Written communication
Kearny, New Jersey, United States · On-site
$60k–$119k/yr
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Logistics management, Supervisory experience, Staff scheduling, Performance management, Operations management
Lillehammer, Norway · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Pharmaceutical counseling, Medication safety, Customer service, Health services, Pharmacy operations
Hungary · Remote OK
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Pharmacovigilance, Regulatory Affairs, Quality Assurance, Compliance, Documentation Control
London, England, United Kingdom · Hybrid
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Administrative support, Calendar management, Travel coordination, Event logistics, Record keeping
Ontario, Canada · Remote OK
$40k–$67k/yr
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Case management, Customer service, Telephone support, Data collection, Adverse event reporting
Dartmouth, Nova Scotia, Canada · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Pharmacy operations, Patient counseling, Medication dispensing, Team leadership, Regulatory compliance
Lisbon, Portugal · Remote OK
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Project Management, Budgeting, Resource Management, Risk Mitigation, Financial Monitoring
Amarillo, Texas, United States · Remote OK
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Selling Skills, Organizational Skills, Attention To Detail, Oral And Written Communication, Creativity
Bolsover, England, United Kingdom · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Warehouse operations, Loading and unloading, Fork lift truck operation, Logistics, Health and safety
Bolsover, England, United Kingdom · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Warehouse operations, Inventory control, Stock replenishment, Attention to detail, Time management
pune, Maharashtra, India · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Project Management, Transition Management, Stakeholder Management, Change Management, Operational Readiness
Pennsylvania, United States · Remote OK
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Strategic planning, Operating model design, Clinical research, Healthcare strategy, Management consulting
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The role involves managing an assigned portfolio of accounts, processing credit applications, and approving customer refund requests. Additionally, the clerk will train other associates and assist management in resolving complex customer problems.
Candidates must have at least 3 years of experience in collections and supporting US-based clients. A minimum of a two-year associate's degree or equivalent vocational training in business, accounting, or a related field is required.
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Collects on accounts in assigned portfolio.
Assists associates within Credit and Collections department with problems on accounts.
Trains other associates within Credit and Collections department.
Communicates with other departments regarding process improvements.
Approves and processes customer refund check requests which are submitted by levels I and II Credit and Collection Clerks and under a pre-determined amount.
Approves payment of collection expenses to outside collection agencies, based on bills and payments received.
Approves credit applications, up to a pre-determined credit limit, for applicants with D&B scores 1, 2 or 3.
Assists in credit application approval, up to a pre-determined credit limit, or denial for applicants with D&B scores 4 or 5.
Assists management in customer problem resolution and participates in decision-making.
Approves payment arrangements requested by customers that go beyond the 3-month company guideline within a predetermined amount and term.
Interacts with external credit agencies to provide information regarding customer credit.
Performs related duties as assigned.
.
Requires a minimum of 3 years in similar positions supporting clients in the US.
3 years of collections experience.
Previous experience developing collections strategies.
Business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associate's degree program, technical vocational training or equivalent combination of experience and education.
Ability to communicate effectively both orally and in writing
Strong leadership skills
Good organizational skills Ability to lead dynamically and energize multidiscipline work teams to learn and apply new skills and techniques to respond to business needs
Good analytical, conceptual and problem solving skills to evaluate business problems and apply knowledge to identify appropriate solutions; ability to resolve associate issues effectively and efficiently
Excellent teamwork and interpersonal skills Knowledge of computers to operative effectively with PowerPoint presentations, Excel spreadsheets and Microsoft Outlook, PNC, Getpaid, and Crystal.
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full timeCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Cencora, a company building on the legacy of AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving the lives of people and animals around the world. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We also help our partners bring their innovations to patients more efficiently to accelerate positive outcomes. Becoming Cencora has allowed us to combine all the companies and services of AmerisourceBergen. Now, as a unified and internationally inclusive brand, we’re continuing to invest in and focus on our core pharmaceutical distribution business, while also growing our platform of pharma and biopharma services to support pharmaceutical innovation and access. Our 51,000 worldwide team members are shaping the future of healthcare through the power of our purpose: We are united in our responsibility to create healthier futures. AmerisourceBergen, now Cencora, is ranked #10 on the Fortune 500 and #24 on the Global Fortune 500 with more than $290 billion in annual revenue.
Cencora, a company building on the legacy of AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving the lives of people and animals around the world. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We also help our partners bring their innovations to patients more efficiently to accelerate positive outcomes. Becoming Cencora has allowed us to combine all the companies and services of AmerisourceBergen. Now, as a unified and internationally inclusive brand, we’re continuing to invest in and focus on our core pharmaceutical distribution business, while also growing our platform of pharma and biopharma services to support pharmaceutical innovation and access. Our 51,000 worldwide team members are shaping the future of healthcare through the power of our purpose: We are united in our responsibility to create healthier futures. AmerisourceBergen, now Cencora, is ranked #10 on the Fortune 500 and #24 on the Global Fortune 500 with more than $290 billion in annual revenue.
