Vilnius, Vilnius County, Lithuania · On-site
$2k–$3k/mo
Cencora, previously known as AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving lives. Ranked #21 on the Global Fortune 500, our team members are united in our responsibili…
Skills: Service-Now, Workday, English Communication, Data Entry, Interpersonal Skills
Barcelona, Catalonia, Spain · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Market Analysis, Category Management, Data Analysis, Microsoft Excel, Microsoft PowerPoint
Indianapolis, Indiana, United States · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Regulatory Compliance, OSHA Regulations, DEA Compliance, DOT Compliance, PDMA Regulations
Gennevilliers, Ile-de-France, France · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Merchandising, Category Management, Planogram Creation, Market Data Analysis, Microsoft Office
Alberta, Canada · Remote Solely
$44k–$68k/yr
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Case Management, Customer Service, Pharmaceutical Distribution, Clinical Monitoring, Data Collection
Croydon, England, United Kingdom · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Multi Drop Driving, Vehicle Safety Checks, Customer Service, Time Management, Manual Handling
Brooks, Kentucky, United States · Hybrid
$130k–$140k/yr
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Clinical Quality, Operational Excellence, Patient Counseling, Prescription Review, Medical History Analysis
Prince George, British Columbia, Canada · On-site
$74k–$114k/yr
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: IV Initiation, Patient Education, Medication Administration, Clinical Documentation, Critical Thinking
Brooks, Kentucky, United States · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Order Fulfillment, Cycle Counting, Picking and Packing, Outbound Shipping, RF Scanning
Columbus, Ohio, United States · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Project Management, Cross-functional Team Leadership, Budgeting, Facility Design, GMP Manufacturing
City of Moncton, New Brunswick, Canada · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Inventory Control, Shipping And Receiving, Kroll Software, FIFO/FEFO Management, Cold Chain Packaging
Quebec, Quebec, Canada · Remote OK
$44k–$68k/yr
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Bilingualism (English/French), Microsoft Office Suite, CRM Management, SalesForce, Administrative Support
Sofia, Sofia-City, Bulgaria · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Pharmacovigilance, Process Excellence, Change Management, Digital Transformation, Root Cause Analysis
Woking, England, United Kingdom · Hybrid
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Quality Management System, Quality Assurance, Regulatory Compliance, Audit Management, Risk Management
Exeter, England, United Kingdom · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Picking and Packing, Loading and Unloading, Stock Replenishment, Inventory Control, Health and Safety Compliance
pune, Maharashtra, India · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: SAP ABAP, SAP S/4HANA, SAP ECC, ABAP Objects, BAPI
pune, Maharashtra, India · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Edi, Axway
pune, Maharashtra, India · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Axway B2Bi, Axway SecureTransport, EDI Communication Protocols, AS2, SFTP
pune, Maharashtra, India · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Axway B2Bi, EDI Communication Protocols, AS2, SFTP, SQL
pune, Maharashtra, India · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: SAP S/4HANA, ABAP, CDS Views, ODATA Services, SAP HANA
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Manage Tier 1 HR activities and case queues for the EMEA region using Workday and Service-Now. Coordinate with COEs, HRIT, and payroll to ensure compliance and timely resolution of employee queries.
Requires proficiency in HR systems like Workday and strong English communication skills. Candidates should have experience in data collection and the ability to handle sensitive information professionally.
Cencora, previously known as AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving lives. Ranked #21 on the Global Fortune 500, our team members are united in our responsibility to create healthier futures.
Our Shared Service Center in Lithuania is experiencing rapid growth and we have many diverse and exciting roles in Customer Service, Operations, IT, Finance and HR. Join us and make a positive impact on human and animal health.
• Manage and execute all Tier 1 activities in Workday across the EMEA region, ensuring compliance with company policies and procedures.
• Manage the ‘queue’ of cases coming through myHR from across EMEA to ensure the SLA (Service Level Agreement) for response times is met while distributing the cases to appropriate assigment groups.
• Serve as the primary point of contact for responding to Tier 1 queries submitted through myHR from across the EMEA region, ensuring that Service Level Agreements (SLAs) for resolution times are consistently met.
• When necessary, escalate cases to Tier 2, either in Lithuania or in larger European countries (France, Germany, Netherlands, Norway, Spain, UK) or work with the Tier 2 In Country resources for those countries to resolve question.
• Collaborate with Centres of Expertise (COEs) and HRIT for specialized support and escalation of complex HR issues.
• Provide local administration for various company-wide programs, such as service awards, performance management, and compensation processes, ensuring alignment with organizational goals.
• Maintain and ensure compliance of personnel files and documents, adhering to data protection regulations and company policies.
• Collaborate with Payroll and other teams to ensure timely and accurate submission of HR-related information
• Help to conduct and coordinate new-hire orientation in Lithuania as required
• Knowledge of Service-Now and Workday or other HR systems.
• Strong verbal and written communication skills in English. A knowledge of any of the following languages would be an advantage: Lithuanian, French, Dutch, German, Norwegian, Romanian, Spanish, Turkish.
• Adept at handling sensitive and confidential situations.
• Strong interpersonal skills
• Experience in data collection, entry and reporting with great attention to detail
• Ability to resolve employees’ issues quickly and efficiently
• Ability to represent a positive and professional image;
• Computer savvy with strong working knowledge of relevant software, e.g. Microsoft Office;
9:00–18:00 or 10:00–19:00
2,135.94 - 3,051.37 EUR gross monthly
We offer a competitive annual bonus, life insurance from Day 1, a best-in-class health insurance package, and up to 6 fully paid benefit days a year. As a Cencora employee, you have the benefit of our referral bonus scheme, our boundless learning opportunities and our global Employee Assistance Program. We have a wonderful office location in Quadrum, equipped with everything you need for a small break at work and fresh snacks at all times. Become part of our purpose-driven, multicultural team now and help us create healthier futures
Full timeCencora, a company building on the legacy of AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving the lives of people and animals around the world. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We also help our partners bring their innovations to patients more efficiently to accelerate positive outcomes. Becoming Cencora has allowed us to combine all the companies and services of AmerisourceBergen. Now, as a unified and internationally inclusive brand, we’re continuing to invest in and focus on our core pharmaceutical distribution business, while also growing our platform of pharma and biopharma services to support pharmaceutical innovation and access. Our 51,000 worldwide team members are shaping the future of healthcare through the power of our purpose: We are united in our responsibility to create healthier futures. AmerisourceBergen, now Cencora, is ranked #10 on the Fortune 500 and #24 on the Global Fortune 500 with more than $290 billion in annual revenue.
Cencora, a company building on the legacy of AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving the lives of people and animals around the world. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We also help our partners bring their innovations to patients more efficiently to accelerate positive outcomes. Becoming Cencora has allowed us to combine all the companies and services of AmerisourceBergen. Now, as a unified and internationally inclusive brand, we’re continuing to invest in and focus on our core pharmaceutical distribution business, while also growing our platform of pharma and biopharma services to support pharmaceutical innovation and access. Our 51,000 worldwide team members are shaping the future of healthcare through the power of our purpose: We are united in our responsibility to create healthier futures. AmerisourceBergen, now Cencora, is ranked #10 on the Fortune 500 and #24 on the Global Fortune 500 with more than $290 billion in annual revenue.
