Charlotte, North Carolina, United States · Hybrid
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Pharmacy Benefit Reimbursement, Prior Authorizations, Appeals Process, Specialty Pharmacy Dynamics, Revenue Cycle Management
North Amityville, New York, United States · On-site
$30k–$54k/yr
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Order Fulfillment, Cycle Counting, Picking and Packing, Outbound Shipping, RF Scanning
Romeoville, Illinois, United States · On-site
$34k–$62k/yr
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Receiving, Order Picking, Inventory Management, RF Device Operation, Forklift Operation
Romeoville, Illinois, United States · On-site
$20/hr–$25/hr
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Order Fulfillment, Stocking, Picking and Packing, Outbound Shipping, Cycle Counting
Indianapolis, Indiana, United States · On-site
$70k–$91k/yr
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Mechatronics, Preventive Maintenance, Electrical Troubleshooting, Mechanical Repair, Pneumatics
Indianapolis, Indiana, United States · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Mechatronics, Mechanical Troubleshooting, Electrical Controls, Preventive Maintenance, Pneumatics
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Customer Operations, Service Coordination, Control Center Operations, Case Management, Data Analysis
Indianapolis, Indiana, United States · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Order Fulfillment, Cycle Counting, RF Scanning, Picking and Packing, Outbound Shipping
Mansfield, Massachusetts, United States · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Order Fulfillment, Stocking, Picking and Packing, Outbound Shipping, Cycle Counting
Gennevilliers, Ile-de-France, France · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Account Management, Purchasing, Trade Marketing, Administrative Management, Microsoft Excel
Alberta, Canada · Remote OK
$42k–$64k/yr
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Case Management, Customer Service, Bilingualism, Problem Solving, Multitasking
Gennevilliers, Ile-de-France, France · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Trade Marketing, Pharmaceutical Industry Knowledge, Content Creation, KPI Analysis, Data Analysis
Stjørdal, Norway · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Pharmaceutical Counseling, Healthcare Services, Customer Service, Patient Safety, Medication Management
United Kingdom · Remote OK
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: B2B Field Sales, Pipeline Management, Product Demonstrations, Account Management, CRM Data Management
Lima, Lima, Peru · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Leadership, People Management, Stakeholder Management, Analytical Thinking, Problem Solving
Bachenbülach, Zurich, Switzerland · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Administrative Support, Calendar Management, Microsoft Office Suite, English Proficiency, German Proficiency
Madrid, Community of Madrid, Spain · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Operations Management, People Leadership, Budget Management, Regulatory Compliance, Strategic Planning
Regina, Saskatchewan, Canada · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Pharmacy Operations, Kroll Proficiency, Microsoft Office, Customer Service, Inventory Management
Clermont-Ferrand, Auvergne-Rhône-Alpes, France · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Negotiation, Sales, Market Analysis, Customer Relationship Management, Business Development
Rheden, Gelderland, Netherlands · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Teamwork, Flexibility, Communication skills, Organizational skills, Customer friendliness
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The Field Reimbursement Specialist serves as a subject-matter expert to educate healthcare providers on complex insurance and reimbursement processes for specialty medications. They act as a liaison between providers, manufacturers, and payers to resolve access barriers and ensure patients receive necessary therapies.
Requires a High School Diploma or GED, with a Bachelor's degree or relevant practice management experience preferred. Candidates must have experience resolving pharmacy benefit access issues and be willing to obtain a Prior Authorization Certified Specialist (PACS) certification within six months.
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Interested candidates must live within a reasonable commuting distance of a major airport in the listed location and be able to travel up to 80% within a territory that includes but may not be limited to Georgia, South Carolina, and Eastern North Carolina.
The Field Reimbursement Specialist (FRS) to serves as a subject-matter expert on reimbursement, access, and coverage issues. The FRS play a critical role in ensuring patients can access specialty medications by educating healthcare providers and their staff on complex insurance and reimbursement processes and resolving access barriers.
In this role, FRSs act as liaisons between providers, manufacturers, pharmacies, and payers to navigate reimbursement challenges. They meet directly with healthcare providers and their office staff to provide education on the reimbursement and access considerations specific to a specialty medication. For this position, expertise in pharmacy benefit reimbursement, prior authorizations, appeals, and specialty pharmacies is essential, as the supported medication is typically covered under pharmacy benefits.
Key responsibilities include:
Educating providers and their office staff on access and reimbursement topics using client-approved resources.
Supporting appropriate patient access to the client’s products by resolving reimbursement and coverage challenges.
Collaborating with other patient assistance and reimbursement support services offered by the client.
This role requires weekly travel, including potential overnight stays, to healthcare offices within a designated territory. FRSs use their expertise in coverage, patient assistance, and health policy to educate office staff, address access challenges, and ultimately help patients receive the medications they need.
Educate provider office staff and practice managers on insurance issues relevant to the supported clients product, and inform the staff of important coverage and payer policy changes within assigned territories.
Educate provider office staff with understanding the payers’ coverage management strategies for product, including coding, billing, formulary, prior authorization, and appeal processes.
Probe to understand office processes and ability to discern root causes of access or reimbursement issues.
Deliver interactive educational presentations at various provider sites of service.
Provide information on relevant reimbursement topics related to our client’s products based on client’s approval.
Performs other related duties as assigned.
Ability to conduct field-based reimbursement and access support, education, and consultation to key account customers and cross-functional partners.
Understands the dynamics of specialty pharmacy.
Experience in revenue cycle, formulary, benefit investigations, prior authorization, coding, and appeals processes.
Deep understanding of pharmacy benefits/policies.
Strong time management and planning skills.
Proficient in Microsoft Word, Powerpoint, Excel, and Outlook.
High School Diploma/GED required.
Bachelor's degree or relevant practice management experience preferred.
Previous experience as Field Reimbursement Manager/Specialist preferred.
Previous experience working in healthcare directly resolving pharmacy benefit access issues.
Experience with extensive travel.
Candidates must be willing to obtain a Prior Authorization Certified Specialist (PACS) certification within the first six months of employment.
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora
Full timeCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Cencora, a company building on the legacy of AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving the lives of people and animals around the world. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We also help our partners bring their innovations to patients more efficiently to accelerate positive outcomes. Becoming Cencora has allowed us to combine all the companies and services of AmerisourceBergen. Now, as a unified and internationally inclusive brand, we’re continuing to invest in and focus on our core pharmaceutical distribution business, while also growing our platform of pharma and biopharma services to support pharmaceutical innovation and access. Our 51,000 worldwide team members are shaping the future of healthcare through the power of our purpose: We are united in our responsibility to create healthier futures. AmerisourceBergen, now Cencora, is ranked #10 on the Fortune 500 and #24 on the Global Fortune 500 with more than $290 billion in annual revenue.
Cencora, a company building on the legacy of AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving the lives of people and animals around the world. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We also help our partners bring their innovations to patients more efficiently to accelerate positive outcomes. Becoming Cencora has allowed us to combine all the companies and services of AmerisourceBergen. Now, as a unified and internationally inclusive brand, we’re continuing to invest in and focus on our core pharmaceutical distribution business, while also growing our platform of pharma and biopharma services to support pharmaceutical innovation and access. Our 51,000 worldwide team members are shaping the future of healthcare through the power of our purpose: We are united in our responsibility to create healthier futures. AmerisourceBergen, now Cencora, is ranked #10 on the Fortune 500 and #24 on the Global Fortune 500 with more than $290 billion in annual revenue.
