Senior Analyst Business Intelligence — 3PL Services Warehouse Operations
London, England, United Kingdom · Hybrid
Senior$7.8B raised
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Business Analysis, AI/ML Implementation, Robotic Process Automation, Power BI, Tableau
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Santiago, Santiago Metropolitan Region, Chile · On-site
Entry level$7.8B raised
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Order Fulfillment, Stocking, Picking and Packing, Outbound Shipping, RF Scanning
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Test Strategy, Test Automation, People Leadership, Quality Engineering, DevSecOps
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Care Coordination, Case Management, Clinical Assessment, Care Planning, Patient Access Management
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Order Fulfillment, Cycle Counting, Picking and Packing, Outbound Shipping, RF Scanning
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Tax Compliance, Financial Reporting, SAP, General Ledger, Audit Preparation
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Conshohocken, Pennsylvania, United States · On-site
Senior+$7.8B raised
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Warehouse Operations, Inventory Control, Shipping and Receiving, Stock Reconciliation, Material Handling
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Pharmaceutical Care, People Management, Patient Communication, Quality System Maintenance, Prescription Handling
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Account Management, Order to Cash, 3PL Management, KPI Reporting, Strategic Forecasting
Elizabethtown, Pennsylvania, United States · On-site
Entry level$7.8B raised
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Order Fulfillment, Cycle Counting, Picking and Packing, Outbound Shipping, RF Scanning
Holzwickede, North Rhine-Westphalia, Germany · On-site
Mid level$7.8B raised
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Quality Management, GDP Compliance, GMP Compliance, eQMS, CAPA Management
Browns Summit, North Carolina, United States · On-site
Mid level$7.8B raised
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Inventory Control, Shipping and Receiving, Warehouse Data Entry, Material Handling, Documentation Management
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
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Full-time
bachelor degree, professional certificate
Posted 22d ago
~40 hrs/week
Responsibilities
The role focuses on driving digital transformation within 3PL warehouse operations by integrating AI, automation, and data-driven decision-making. Key duties include eliciting business requirements, building analytics dashboards, and managing the implementation of innovative technology solutions.
Requirements
Candidates need a bachelor's degree in a relevant field and extensive experience implementing technology in warehouse and transport operations, specifically with Manhattan and Microsoft Dynamics WMS. Proven expertise in AI/automation initiatives and familiarity with Agile methodologies are essential.
Full job description
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business.
Our 3PL division provides specialised logistics services to pharmaceutical and healthcare clients, managing complex supply chains that demand the highest levels of compliance, precision, and innovation. We are accelerating our digital transformation agenda, embedding AI, automation, and data-driven decision-making across every facet of our 3PL operations.
Role Purpose
We are looking for a dynamic, forward-thinking Senior Analyst to join our 3PL business and act as a catalyst for change. This is not a traditional BA role — you will be at the intersection of logistics operations, technology, and AI-driven innovation, focusing on order management, finance operations, customer services, centred around an ERP. You will identify opportunities to leverage artificial intelligence, robotic process automation (RPA), predictive analytics, and other digital accelerants to transform how we deliver 3PL services to our clients. You will translate complex business needs into actionable solutions, support delivery of the business case, and drive measurable outcomes across the operation.
This role is available on a hybrid basis from either our London or Woking office location.
Key Responsibilities Business Analysis & Requirements
Elicit, document, and validate business requirements using a range of techniques and AI capabilities.
Translate requirements into user stories, functional specifications, and data models suitable for Agile delivery teams.
Perform gap analysis and root cause analysis to identify inefficiencies and recommend improvements.
Define KPIs, success metrics, and benefits realisation frameworks for all initiatives.
Stakeholder Engagement & Change Management
Act as the primary liaison for 3PL operations teams’ Business Process Owners for transformation initiatives.
Present findings, business cases, and solution options to senior leadership with clarity and confidence.
Support change management activities — training, communications, and adoption tracking, to ensure sustainable implementation.
Facilitate cross-functional workshops, sprint reviews, and steering committee meetings.
Data & Analytics
Build and maintain dashboards and reports (Power BI, Tableau) that provide actionable insights to operations and leadership.
Collaborate with data engineering teams to define data requirements for AI/ML model development.
Champion a data-driven culture across the 3PL business.
AI & Digital Acceleration
Identify, evaluate, and champion AI/ML and automation opportunities across the programme of work.
Partner with internal teams to define requirements, design AI-augmented workflows, and oversee proof-of-concept (PoC) delivery.
Stay current with emerging technologies (LLMs, generative AI, computer vision, digital twins, process mining) and assess their applicability to the programmes of work.
Drive adoption of low-code/no-code platforms (e.g., Power Apps, Power Automate) to empower operational teams with self-service tooling.
Develop and maintain a pipeline of digital innovation initiatives, including from vendors and other third-party suppliers, prioritised by business impact and feasibility.
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Domain Expertise
Extensive experience being part of a team developing and implementing innovative technology and operating models across Warehouse and Transport operations.
Specific technology experience with Manhattan Active WMS and Microsoft Dynamics WMS.
Operational experience within a logistics environment, preferably 3PL environment.
Experience within a regulated environment, preferably pharmaceutical sector.
Demonstrable experience identifying and implementing AI, automation, or digital transformation initiatives in an operational environment.
Familiarity with Agile/Scrum delivery methodologies and tools (JIRA, Azure DevOps, Confluence).
Qualifications & Competencies
Bachelor's degree in Business, Supply Chain, Information Systems, Data Science, or a related discipline.
Lean principles certifications.
Strategic Thinking & Innovation — Sees the bigger picture and connects emerging technology to business value.
Analytical Rigour — Data-driven, detail-oriented, and methodical in problem-solving.
Communication & Influence — Articulates ideas clearly, builds consensus, and drives action.
Adaptability & Resilience — Thrives in ambiguity, embraces change, and iterates rapidly.
Collaboration — Works effectively across functions, levels, and geographies.
Results Orientation — Focused on delivering measurable business outcomes.
What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Cencora, a company building on the legacy of AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving the lives of people and animals around the world. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We also help our partners bring their innovations to patients more efficiently to accelerate positive outcomes.
Becoming Cencora has allowed us to combine all the companies and services of AmerisourceBergen. Now, as a unified and internationally inclusive brand, we’re continuing to invest in and focus on our core pharmaceutical distribution business, while also growing our platform of pharma and biopharma services to support pharmaceutical innovation and access. Our 51,000 worldwide team members are shaping the future of healthcare through the power of our purpose: We are united in our responsibility to create healthier futures.
AmerisourceBergen, now Cencora, is ranked #10 on the Fortune 500 and #24 on the Global Fortune 500 with more than $290 billion in annual revenue.
pharmaceutical distributionsupply chain managementpharmaceutical serviceproduct commercializationhealthcare logisticsprovider efficiency technologiesconsultingand business coachingAnimal FeedHealth Care
Cencora, a company building on the legacy of AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving the lives of people and animals around the world. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We also help our partners bring their innovations to patients more efficiently to accelerate positive outcomes.
Becoming Cencora has allowed us to combine all the companies and services of AmerisourceBergen. Now, as a unified and internationally inclusive brand, we’re continuing to invest in and focus on our core pharmaceutical distribution business, while also growing our platform of pharma and biopharma services to support pharmaceutical innovation and access. Our 51,000 worldwide team members are shaping the future of healthcare through the power of our purpose: We are united in our responsibility to create healthier futures.
AmerisourceBergen, now Cencora, is ranked #10 on the Fortune 500 and #24 on the Global Fortune 500 with more than $290 billion in annual revenue.
pharmaceutical distributionsupply chain managementpharmaceutical serviceproduct commercializationhealthcare logisticsprovider efficiency technologiesconsultingand business coachingAnimal FeedHealth Care