Montrose, Colorado, United States · On-site
$15/hr–$20/hr
If you are looking for a place where teamwork is a priority and every patient counts, this might be the spot for you. Cedar Point Health is built around the idea of taking care of people. Whether it’s our patients or our…
Skills: Patient scheduling, Customer service, EHR management, Medical terminology, Phone etiquette
Montrose, Colorado, United States · On-site
$15/hr–$20/hr
If you are looking for a place where teamwork is a priority and every patient counts, this might be the spot for you. Cedar Point Health is built around the idea of taking care of people. Whether it’s our patients or our…
Skills: Medical terminology, Patient scheduling, Customer service, Insurance verification, Data entry
Montrose, Colorado, United States · On-site
$16/hr–$23/hr
Do you have a passion for caring for patients? Does a fast paced environment with the opportunity to see many different illnesses or urgent needs interest you? If you are looking for a place where team work is priority a…
Skills: Patient Care Management, Vital Signs Monitoring, Phlebotomy, Injection Administration, Triage
Delta, Colorado, United States · On-site
$16/hr–$23/hr
Do you have a passion for caring for patients? If you are looking for a place where team work is a priority and every patient counts, then Cedar Point Health might be the spot for you. This position, located in Delta, CO…
Skills: Patient Care Management, Vital Signs Monitoring, Electronic Medical Records, Injections, EKG Assistance
Montrose, Colorado, United States · On-site
$15/hr–$20/hr
If you are looking for a place where teamwork is a priority and every patient counts, this might be the spot for you. Cedar Point Health is built around the idea of taking care of people. Whether it’s our patients or our…
Skills: Patient Scheduling, Customer Service, Electronic Health Records (EHR), Medical Terminology, Multitasking
Montrose, Colorado, United States · On-site
$15/hr–$20/hr
(This is a 3 month position with potential for conversion to full time) If you are looking for a place where teamwork is a priority and every patient counts, this might be the spot for you. Cedar Point Health is built ar…
Skills: Patient Scheduling, Customer Service, EHR Software, Medical Terminology, Phone Etiquette
Montrose, Colorado, United States · On-site
$15/hr–$20/hr
(This is a 3 month position with potential for conversion to full time) If you are looking for a place where teamwork is a priority and every patient counts, this might be the spot for you. Cedar Point Health is built ar…
Skills: Patient Scheduling, Customer Service, EHR Software, Medical Terminology, Phone Etiquette
Montrose, Colorado, United States · On-site
$16/hr–$23/hr
Do you have a passion for caring for patients? If you are looking for a place where team work is a priority and every patient counts, then Cedar Point Health might be the spot for you. This position, is part of the float…
Skills: Patient Care Management, Vital Signs Monitoring, EKG Assistance, Injections, Triage
Montrose, Colorado, United States · On-site
$16/hr–$23/hr
Do you have a passion for caring for patients? If you are looking for a place where team work is a priority and every patient counts, then Cedar Point Health might be the spot for you. This position, is part of the float…
Skills: Patient Care Management, Vital Signs Monitoring, Electronic Medical Records, Injections, EKG Assistance
Montrose, Colorado, United States · On-site
$15/hr–$20/hr
If you are looking for a place where teamwork is a priority and every patient counts, this might be the spot for you. Cedar Point Health is built around the idea of taking care of people. Whether it’s our patients or our…
Skills: Patient Scheduling, Customer Service, Medical Terminology, Insurance Verification, Payment Collection
Montrose, Colorado, United States · On-site
$210k–$260k/yr
Cedar Point Health is a physician-owned company with a dedication to healthcare on the western slope of Colorado. With two urgent care sites, four primary care locations, a growing Behavioral Health Department and a PT w…
Skills: Internal Medicine, Primary Care, Patient Assessment, Medical History Taking, Physical Examinations
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The role involves managing patient appointments, recalls, and scheduling through an EHR system while ensuring a pleasant experience for all patients. Responsibilities also include facilitating patient flow, communicating visit requirements, and explaining financial obligations to patients.
Candidates must have a high school diploma or equivalent and at least three years of experience in a customer service role. The position requires the ability to handle extensive phone work, learn medical terminology, and maintain patient confidentiality.
If you are looking for a place where teamwork is a priority and every patient counts, this might be the spot for you. Cedar Point Health is built around the idea of taking care of people. Whether it’s our patients or our staff, putting people first is our top priority.
This position is responsible for patient contacts for new patient appointments, recalls, no-shows, rescheduled appointments, follow-up appointments, and “lost” patients who have not been seen in more than a year, while ensuring the patients have a pleasant scheduling experience.
Cedar Point Health offers competitive pay and comprehensive benefits to full-time employees, including medical, dental, vision, AFLAC, employee life and accidental death insurance, 401k, and Paid Time Off including sick time.
Medical Translation Spanish Certification (CHI or CMI) is valued and considered for additional compensation
Background check will be performed with an offer of employment.
FOR INTERNAL CANDIDATES - SEE BELOW
Makes and takes call with courtesy and compassion, and informs patients of visit requirements.
Facilitates patient flow and communicates changes with patients and clinical staff.
Explains financial requirements to the patients or responsible parties.
Schedules appointments using EHR for patients, makes reminder calls one business day before appointments and maintains the schedule (e.g. cancellations or additions) to ensure accuracy.
Performs other duties as assigned.
Genuinely enjoys people
Ability to handle extensive phone work
Ability to learn medical practice protocols and the EHR scheduling system
Knowledge of customer service principles and techniques
Ability and desire to learn medical terminology
Knowledge of basic math and modern office procedures
Ability to multitask effectively, dealing with phone calls to and from patients, and others in the office in a pleasant manner
Ability to communicate calmly and clearly with patients about appointments in all circumstances including when they are ill or have an emergency, and without taking offense
Ability to analyze situations and respond appropriately
Ability to maintain confidentiality regarding patient records
Education: High School Diploma or equivalent.
Experience: Three years of experience in a customer service role.
Mental and Physical Requirements: Must possess the physical and mental abilities to perform the tasks normally associated with a service representative that are mostly sedentary with occasional standing, walking, reaching. Daily and repetitive data entry may cause nerve problems unless ergonomic techniques are used. Periodic stress occurs from handling many calls and dealing with patient requests.
Conditions: The position requires the ability to work under pressure and with a diverse population, including staff, physicians, clients, patients, insurance companies, labs, hospitals, nursing homes, and other members of the public on a regular basis.
Make sure to submit transfer form to supervisor prior to applying to any opening of interest. To be considered for the opening - employee apply in addition to completing the transfer form.
Cedar Point Health is dedicated to serving Western Colorado by providing high-quality healthcare to all ages.
Our mission is to serve Montrose and surrounding communities by providing high quality primary care, urgent care, and hospital medicine. We will deliver up-to-date, compassionate care across the spectrum from health to complex illness. Our team of Internal Medicine, Family Practice doctors and Advanced Practice Clinicians are specialists dedicated to applying their knowledge and clinical expertise to the diagnosis, treatment, and care of adults across the spectrum from health to complex illness. They have special training in cardiology, hematology, nephrology, pulmonology, gastroenterology, infections disease, oncology, rheumatology, geriatrics, adolescent medicine, allergy and immunology, and sports medicine. Along with the care providers, the nursing team and staff at CPH is committed to providing timely, high quality care and to bring to patients an understanding of wellness, disease prevention, and health promotion. We work as a team to always treat our patients with dignity, courtesy and careful attention while providing compassionate and comprehensive primary care. At CPH, we care for our patients admitted to Montrose Memorial Hospital. Our board certified internists developed and maintain the hospitalist program at Montrose Memorial Hospital. We are on-call 24-hours a day, 365 days a year. Our physicians deliver outstanding inpatient care and coordinate post-hospitalization care to ensure appropriate follow-up. Our patients experience shorter lengths of stay and they report exceptional patient-physician communication.
Offices: 300 S. Nevada Avenue, Montrose , Colorado 81401, US · 816 S 5th St, Montrose, Colorado 81401, US · 836 S. Townsend Ave. Unit A, Montrose, Colorado 81401, US · 255 S Grand Mesa Dr, Cedaredge, Colorado 81413, US · 836 S Townsend Ave, Montrose, Colorado 81401, US
Cedar Point Health is dedicated to serving Western Colorado by providing high-quality healthcare to all ages.
Our mission is to serve Montrose and surrounding communities by providing high quality primary care, urgent care, and hospital medicine. We will deliver up-to-date, compassionate care across the spectrum from health to complex illness. Our team of Internal Medicine, Family Practice doctors and Advanced Practice Clinicians are specialists dedicated to applying their knowledge and clinical expertise to the diagnosis, treatment, and care of adults across the spectrum from health to complex illness. They have special training in cardiology, hematology, nephrology, pulmonology, gastroenterology, infections disease, oncology, rheumatology, geriatrics, adolescent medicine, allergy and immunology, and sports medicine. Along with the care providers, the nursing team and staff at CPH is committed to providing timely, high quality care and to bring to patients an understanding of wellness, disease prevention, and health promotion. We work as a team to always treat our patients with dignity, courtesy and careful attention while providing compassionate and comprehensive primary care. At CPH, we care for our patients admitted to Montrose Memorial Hospital. Our board certified internists developed and maintain the hospitalist program at Montrose Memorial Hospital. We are on-call 24-hours a day, 365 days a year. Our physicians deliver outstanding inpatient care and coordinate post-hospitalization care to ensure appropriate follow-up. Our patients experience shorter lengths of stay and they report exceptional patient-physician communication.
Offices: 300 S. Nevada Avenue, Montrose , Colorado 81401, US · 816 S 5th St, Montrose, Colorado 81401, US · 836 S. Townsend Ave. Unit A, Montrose, Colorado 81401, US · 255 S Grand Mesa Dr, Cedaredge, Colorado 81413, US · 836 S Townsend Ave, Montrose, Colorado 81401, US
