Director Technology Utilization & Commercial Enablement
Geneva, Geneva, Switzerland · On-site
Senior+$3.5B raised
Career Area: Sales Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the m…
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Skills: Quality Management, Power BI, Minitab, ETQ, SAP
Career Area: Manufacturing Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We a…
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$18/hr–$24/hr
Entry level$3.5B raised
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Brisbane, Queensland, Australia · On-site
Senior+$3.5B raised
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Career Area: Manufacturing Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We a…
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Entry level$3.5B raised
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Director Technology Utilization & Commercial Enablement
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Full-time
Relocation Assistance, Professional Growth Opportunities, Leadership Programs
Posted 52d ago
Apply by Jun 25
~40 hrs/week
Responsibilities
Lead the global go-to-market strategy and execution for Caterpillar's digital and embedded technology portfolio in the construction segment. Drive customer adoption and value realization while scaling dealer capabilities and sales enablement tools.
Requirements
Requires strong leadership skills, business acumen, and a global perspective to drive commercial outcomes. Must be capable of translating complex technical offerings into clear customer value propositions and managing global stakeholders.
Full job description
Career Area:
Sales
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
A valid Swiss Permit, Swiss or EU 25/EFTA Citizenship is required for this position
At Caterpillar, technology is at the heart of transforming the way our customers work. The Technology Utilization and Commercial Enablement (TUCE) team plays a pivotal role in integrating advanced technologies into our products and services to deliver unmatched value to our customers.
Our focus is on leveraging cutting-edge solutions such as Cat Grade, Cat Payload, Cat Command, and Cat Link to enhance job site efficiency, safety, and productivity. By aligning technology with customer needs, we enable smarter decision-making, improved operational performance, and greater sustainability.
The TUCE team works closely with customers, dealers, and internal teams to ensure seamless adoption and commercialization of these technologies. This includes providing training, support, and insights to help customers maximize the return on their investment in Caterpillar solutions. Joining this team means being at the forefront of innovation, driving the adoption of technologies that shape the future of the construction industry.
The Director, Technology Utilization & Commercial Enablement operates at the intersection of product, sales, and customer success, translating technology capabilities into scalable go-to-market strategies and commercial outcomes. This individual will lead a global team focused on sales execution, dealer enablement, and customer adoption, partnering closely with product, engineering, and regional teams to accelerate commercialization and maximize customer value realization.
What You Will Do:
Lead Global Go-to-Market Strategy & Execution
Define and execute global sales strategies for Caterpillar’s digital and embedded technology portfolio within the construction segment.
Drive achievement of revenue, adoption, and market share targets for technology-enabled solutions.
Align product positioning, pricing, and commercialization strategies with customer needs and market dynamics.
Drive Customer Adoption & Value Realization
Champion increased utilization of embedded and digital technologies across the installed base.
Develop programs that clearly articulate and quantify customer value (productivity, safety, ROI).
Ensure customers and dealers are equipped to maximize return on technology investments.
Lead Sales Enablement & Dealer Capability
Build and scale global sales enablement strategies, tools, and training that equip internal teams and dealers to effectively sell and support technology solutions.
Establish best practices for consultative, value-based selling of digital products.
Partner with regional and dealer leadership to drive consistent execution and capability maturity.
Commercialize Technology Solutions
Partner with product and engineering teams to ensure solutions are market-ready and aligned to customer workflows.
Lead launch strategies for new digital capabilities and enhancements.
Translate complex technical offerings into clear, differentiated customer value propositions.
Strengthen Customer & Partner Ecosystem
Build strong relationships with key customers, dealers, and internal stakeholders to accelerate adoption.
Identify opportunities to enhance customer experience, satisfaction, and long-term loyalty.
Serve as a senior advocate for customer needs in product and commercial decisions.
Identify Growth Opportunities
Drive expansion into new use cases, applications, and customer segments.
Leverage data and insights to identify adoption gaps and growth opportunities.
Develop scalable models to increase penetration of technology across fleets and job sites.
What You Have:
Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations
Global Perspective: Knowledge of issues, opportunities, and challenges for conducting business in the international marketplace; ability to apply global perspectives appropriately in a wide range of situations
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment
Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization
Leadership: Knowledge of leadership practices and processes; ability to use strategies and skills to enlist others in setting, embracing and achieving objectives while having a long-term perspective of the future state of things and how to get there.
This position requires working onsite five days a week.
Relocation is available for this position.Visa Sponsorship is not available for this position.
Posting Dates:
June 18, 2026 - June 24, 2026
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
For 100 years, we’ve been helping customers build a better, more sustainable world. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
With 2024 sales and revenues of $64.8 billion, Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.
Caterpillar does business on every continent, principally operating through three primary segments – Construction Industries, Resource Industries and Energy & Transportation – and provides financing and related services through our Financial Products segment.
Offices: Irving, Texas, US
manufacture of construction and mining equipmentdiesel and natural gas enginesand worldwide dealer networkConstructionMachinery ManufacturingHealth CareSoftwareMechanical EngineeringArtWellness
For 100 years, we’ve been helping customers build a better, more sustainable world. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
With 2024 sales and revenues of $64.8 billion, Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.
Caterpillar does business on every continent, principally operating through three primary segments – Construction Industries, Resource Industries and Energy & Transportation – and provides financing and related services through our Financial Products segment.
Offices: Irving, Texas, US
manufacture of construction and mining equipmentdiesel and natural gas enginesand worldwide dealer networkConstructionMachinery ManufacturingHealth CareSoftwareMechanical EngineeringArtWellness