Jobs at CareTruly (Now Hiring) — 1 open

Bilingual Scheduling Logistics Supervisor

West Allis, Wisconsin, United States · On-site

$22/hr–$26/hr

Mid level

Benefits: 401(k) Dental insurance Health insurance Paid time off Parental leave Training & development Tuition assistance Vision insurance Bilingual Scheduling & Logistics Supervisor (English/Spanish) Job Summary We are …

Skills: English Fluency, Spanish Fluency, Staffing, Scheduling, Customer Service

Bilingual Scheduling Logistics Supervisor

CareTruly

West Allis, Wisconsin, United States • On-site

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Mid level

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$22/hr–$26/hr
Full-time
associate degree
401(k), Dental insurance, Health insurance, Paid time off, Parental leave, Training & development
Posted 21d ago
~40 hrs/week

Responsibilities

Supervise the daily operations of the scheduling department to match qualified caregivers with client needs. Ensure operational efficiency and compliance with Wisconsin home healthcare and Medicaid regulations.

Requirements

Requires fluency in English and Spanish with at least two years of office management or healthcare administrative experience. A minimum of one year of staffing or scheduling experience is required, and an associate degree is preferred.

Full job description

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Parental leave
Training & development
Tuition assistance
Vision insurance

Bilingual Scheduling & Logistics Supervisor (English/Spanish)

Job Summary

We are seeking a highly organized and motivated Bilingual Scheduling & Logistics Supervisor to join our growing home healthcare team. Reporting directly to the Senior Director of Business Development, this position is responsible for coordinating and supervising the scheduling of qualified Personal Care Workers (PCWs/Caregivers) for new and existing clients while ensuring exceptional customer service, operational efficiency, and compliance with Wisconsin home healthcare regulations.

The ideal candidate is a proactive leader with strong scheduling, staffing, and communication skills who thrives in a fast-paced healthcare environment.

Key Responsibilities

Supervise and support the daily operations of the Scheduling Department.
Oversee caregiver scheduling by matching qualifications, availability, and client needs.
Review and manage schedule changes, staffing shortages, and urgent coverage needs.
Ensure compliance with Wisconsin Home Healthcare and Medicaid requirements.
Monitor approved client service hours and scheduling accuracy.
Oversee accurate scheduling data for payroll and billing processing.
Collaborate with Human Resources and leadership to resolve staffing and caregiver issues.
Train, coach, and support Scheduling Coordinators to ensure efficient operations.
Maintain accurate records and prepare scheduling reports as needed.
Promote excellent customer service while building positive relationships with clients and caregivers.
Perform other duties as assigned.

Qualifications

Education & Experience

Associate degree in Business Administration, Healthcare Administration, or a related field preferred, or equivalent combination of education and experience.
Minimum of two (2) years of office management or healthcare administrative experience.
At least one (1) year of staffing, scheduling, or recruiting experience.
Experience in home healthcare, healthcare staffing, or customer service is strongly preferred.

Required Skills

Fluency in both English and Spanish (reading, writing, and speaking).
Excellent organizational, scheduling, and time management skills.
Strong customer service and interpersonal communication abilities.
Professional telephone etiquette with experience managing multiple phone lines.
Proficiency in Microsoft Office (Word and Excel) and Electronic Medical Records (EMR) systems.
Ability to multitask and prioritize effectively in a fast-paced environment.
Strong attention to detail and commitment to accuracy.
Sound judgment, professionalism, and confidentiality.
Excellent problem-solving and critical-thinking skills.
Ability to build trust and maintain positive relationships with clients, caregivers, and coworkers.
Self-motivated, dependable, and able to work independently with minimal supervision.

Preferred Qualifications

Experience working with Medicaid-funded home care programs.
Knowledge of home healthcare scheduling and caregiver workforce management.
Experience with payroll, billing, and scheduling software.

Why Join Our Team?

Opportunity to make a meaningful difference in the lives of clients and caregivers.
Collaborative and supportive work environment.
Professional growth and development opportunities.
Stable and rewarding career in the healthcare industry.

Position Type: Full-Time

Schedule: Monday–Friday: 8:00 A.M. to 5:00 P.M.

If you are an organized, bilingual professional who enjoys solving staffing challenges and supporting quality home healthcare services, we encourage you to apply.

Related keywords

Home HealthcareMedicaidPersonal Care WorkersStaffingLogisticsEMRMicrosoft WordMicrosoft ExcelWisconsin Healthcare RegulationsCaregiver ManagementPayroll ProcessingBillingHealthcare AdministrationBilingualStaffing Shortages

About CareTruly

LinkedIn Visit site

"Our Family Truly Caring for Yours"

Industry: Hospitals and Health Care
Company size: 2-10 employees
Founded: 2020
Headquarters: Milwaukee, Wisconsin
LinkedIn followers: 252

Caretruly Healthcare provides home healthcare services to those needing assistance with caring for themselves as a result of old age, sickness, disability and/or other inflictions. At Caretruly, we coordinate a skilled healthcare professional that will work with your family in order to allow you to rest assured knowing your loved one will be professionally taken care of. We aim to continuously support our community families, employees, and friends with these services.

Offices: 9312 W National Ave, Milwaukee, Wisconsin 53227, US

Home CarePCWPersonal Care WorkerCare agencyPersonal careHealth careHome HealthHome Health AgencyHealthPrivate pay

View all jobs at CareTruly

About CareTruly

LinkedIn Visit site

"Our Family Truly Caring for Yours"

Industry: Hospitals and Health Care
Company size: 2-10 employees
Founded: 2020
Headquarters: Milwaukee, Wisconsin
LinkedIn followers: 252

Offices: 9312 W National Ave, Milwaukee, Wisconsin 53227, US

Home CarePCWPersonal Care WorkerCare agencyPersonal careHealth careHome HealthHome Health AgencyHealthPrivate pay

View all jobs at CareTruly

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Jobs at CareTruly (Now Hiring) — 1 open

Bilingual Scheduling Logistics Supervisor

Bilingual Scheduling Logistics Supervisor

Tired of cold applications?

Responsibilities

Requirements

Full job description

Bilingual Scheduling & Logistics Supervisor (English/Spanish)

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About CareTruly

About CareTruly

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