San Diego, California, United States · Remote Solely
$90k–$100k/yr
Job DetailsJob Location: Nationwide Remote - Remote, CA 92121Salary Range: $90,000.00 - $100,000.00 Salary CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly…
Skills: Strategic Account Management, Customer Retention, Executive Presence, Consultative Selling, Stakeholder Management
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Manage and grow relationships with large, complex enterprise customers to drive retention, expansion, and product adoption. Act as a strategic advisor to executive stakeholders to ensure long-term value realization of the CARET investment.
Requires 5+ years of experience in Customer Success or Enterprise Account Management within a SaaS environment. Must have a proven track record of managing executive-level stakeholders and driving revenue retention and growth.
Job DetailsJob Location: Nationwide Remote - Remote, CA 92121Salary Range: $90,000.00 - $100,000.00 Salary
CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further.
Our team-defined values guide how we show up for each other, for our partners, and for our customers:
· We succeed together.
· We embrace progress.
We care big.
We create space.
We are seeking a Enterprise CSM to manage and grow relationships with our largest and most complex customers utilizing CARET's heritage product portfolio.
This role serves as a strategic advisor to executive stakeholders, driving customer retention, expansion, product adoption, and long-term value realization. The Enterprise CSM will own a portfolio of enterprise accounts, partnering closely with Sales, Product, Support, and Professional Services to ensure customers achieve their business objectives while maximizing the value of their CARET investment.
Success in this role requires strong executive presence, consultative account management skills, and the ability to navigate complex customer environments with multiple stakeholders and competing priorities.
Responsibilities
Qualifications
Medical, Dental, Paid Sick Days, Vision, and Supplemental Coverage
401(k) match
Equal Employment Opportunity: CARET is an Equal Opportunity, Affirmative Action Employer.
The compensation information below is provided in compliance with job posting disclosure requirements.
Pay range: $90,000 - $100,000 Actual base pay will depend on varying circumstances, including the position, location, individual qualifications, market finances, and other operations business needs.
Depending on the position, compensation may also include commission, bonuses, etc. Potential for bonuses is based on company performance and potential for merit increases is based on performanceQualifications
Caret is an award-winning, end-to-end tenant engagement platform that is specifically branded to your business.
Caret is a multi-platform PropTech company built by real estate professionals for real estate professionals. Caret’s tenant experience platform is an all-encompassing end-to-end communication, booking, and work order solution, specifically branded to your business. Caret gives you the tools to enhance the tenant experience and fully utilize tenant data analytics to drive asset management, property management, and leasing decisions. Its state-of-the-art, award-winning software platform benefits each stakeholder – from owners and tenants to property managers, and everyone in between. Caret has also developed GeoInspect, a geo-fence based inspection platform for use by property managers or property/asset owners that rely on third parties for inspection purposes. Caret is already powering 190+ properties, accounting for over 20 million square feet across different asset classes and has handled 20,000+ automated service requests. For more information and to request a demo of either the white label tenant experience platform, or our GeoInspect platform, visit www.gocaret.com.
Offices: 140 4 Ave SW, Calgary, Alberta T2P, CA
Caret is an award-winning, end-to-end tenant engagement platform that is specifically branded to your business.
Caret is a multi-platform PropTech company built by real estate professionals for real estate professionals. Caret’s tenant experience platform is an all-encompassing end-to-end communication, booking, and work order solution, specifically branded to your business. Caret gives you the tools to enhance the tenant experience and fully utilize tenant data analytics to drive asset management, property management, and leasing decisions. Its state-of-the-art, award-winning software platform benefits each stakeholder – from owners and tenants to property managers, and everyone in between. Caret has also developed GeoInspect, a geo-fence based inspection platform for use by property managers or property/asset owners that rely on third parties for inspection purposes. Caret is already powering 190+ properties, accounting for over 20 million square feet across different asset classes and has handled 20,000+ automated service requests. For more information and to request a demo of either the white label tenant experience platform, or our GeoInspect platform, visit www.gocaret.com.
Offices: 140 4 Ave SW, Calgary, Alberta T2P, CA
