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Jobs at CareStar (Now Hiring) — 8 open

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Support Services Manager

Blue Ash, Ohio, United States · On-site

Mid level

Support Services Manager Company: CareStar, Inc. Location: Blue Ash, Ohio Job Type: Full-Time Industry: Healthcare / Social Services / Case Management About the Opportunity at CareStar Founded in 1988 in Cincinnati, Ohio…

Skills: Business Analytics, Client Relationship Management, Sales, Project Management, Staff Supervision

CareStar logoCareStar

Intensive Support Coordinator - Lowndes and Surrounding Counties

Valdosta, Georgia, United States · Hybrid

Mid level

Intensive Support Coordinator - Lowndes and Surrounding Counties Company: CareStar, Inc. Location: Clayton County, GA (and surrounding areas) Job Type: Full Time | Remote with Field Visits Industry: Healthcare / Social S…

Skills: Care Coordination, Case Management, Needs Assessment, Care Plan Development, Patient Confidentiality

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Assessment Specialist OHC - Allen and Surrounding Counties

Lima, Ohio, United States · Hybrid

Mid level

Assessment Specialist OHC - Allen and Surrounding Counties Company: CareStar, Inc. Location: Allen, OH (and surrounding areas) Job Type: Full Time | Remote with Field Visits Industry: Healthcare / Social Services / Case …

Skills: Case Management, Patient Assessment, Care Planning, Eligibility Determination, Community Resource Referral

CareStar logoCareStar

Team Case Manager – Franklin & Surrounding Counties

Columbus, Ohio, United States · Hybrid

Mid level

Team Case Manager – Franklin & Surrounding Counties Company: CareStar, Inc. Location: Franklin and surrounding areas Job Type: Full Time | Remote with Field Visits Industry: Healthcare / Social Services / Case Management…

Skills: Case Management, Care Coordination, Eligibility Evaluation, Person-Centered Care Planning, Medicaid Knowledge

CareStar logoCareStar

Clinical Manager - IN

Indianapolis, Indiana, United States · Hybrid

Mid level

Clinical Manager - IN – Marion & Surrounding Counties Company: CareStar, Inc. Location: Marion County, IN (and surrounding areas) Job Type: Full Time | Remote with Field Visits Industry: Healthcare / Social Services / Ca…

Skills: Case Management, Staff Supervision, Clinical Oversight, Performance Evaluation, Quality Improvement

CareStar logoCareStar

Clinical Manager - OhioRISE

Mason, Ohio, United States · Hybrid

Mid level

Clinical Manager - OhioRISE Company: CareStar, Inc. Location: Warren County, Ohio (and surrounding areas) Job Type: Full Time | Remote with Field Visits Industry: Healthcare / Social Services / Case Management About the …

Skills: Clinical Management, Case Management, Staff Supervision, Data Analysis, Quality Improvement

CareStar logoCareStar

Generalist Assessor - Warren and Surrounding Counties

Indianola, Iowa, United States · Hybrid

Mid level

Generalist Assessor - Warren & Surrounding Counties Company: CareStar, Inc. Location: Warren County, IA (and surrounding areas) Job Type: Full Time | Remote with Field Visits Industry: Healthcare / Social Services / Case…

Skills: Case Management, Patient Assessment, Care Coordination, Care Planning, Interpersonal Communication

CareStar logoCareStar

Quality Improvement Supervisor - Franklin and Surrounding Counties

Columbus, Ohio, United States · Remote Solely

Senior

Quality Improvement Supervisor Company: CareStar, Inc. Location: Remote Job Type: Full-time Industry: Healthcare / Social Services / Case Management About the Opportunity at CareStar Founded in 1988 in Cincinnati, Ohio, …

Skills: Continuous Quality Improvement, Data Analysis, Staff Supervision, Case Management, Performance Evaluation

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Support Services Manager

CareStar

Blue Ash, Ohio, United States • On-site

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Mid level

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  • Full-time
  • bachelor degree
  • Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, 401(k) With Company Match, Paid Time Off
  • Posted 4d ago
  • ~40 hrs/week

Responsibilities

The Support Services Manager oversees the Support Services Department, managing productivity and supervising supervisors across intake, customer service, and office operations. They are responsible for project management, goal setting, and improving administrative policies and recordkeeping.

Requirements

A Bachelor's degree in Business or Healthcare Administration is strongly preferred, along with at least one year of related experience. Candidates must possess strong communication skills, project management abilities, and proficiency in Microsoft Office and CRM tools.

Full job description

Support Services Manager

Company: CareStar, Inc.
Location: Blue Ash, Ohio
Job Type: Full-Time
Industry: Healthcare / Social Services / Case Management

About the Opportunity at CareStar

Founded in 1988 in Cincinnati, Ohio, CareStar, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking a Support Services Manager to join our Support Services Department. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As a Support Services Manager will plan and coordinate a broad range of administrative support services to help the organization operate efficiently and professionally, which includes business analytics, client relationships, and sales.

Key Responsibilities

  • Manage Support Services Department, including, but not limited to, overseeing productivity to ensure smooth operations within operational and program guidelines.

  • Supervise Support Services Supervisors, who will have responsibility for Intake Operations, Single Entry Point (SEP), pre-certification, pre-authorization, customer service, scheduling, other office management duties, scanning operations and document destruction.

  • Manage projects for the Company ensuring all tasks are completed thoroughly, accurately and on time.

  • Set goals and deadlines for the department and hold employees accountable for successful adherence.

  • Develop, manage, and monitor business records and documents.

  • Recommend changes to policies or procedures to improve operations, such as how to improve recordkeeping.

  • Adheres to the CareStar Rule in performance of job responsibilities.

  • Understands and complies with CareStar Policies and Procedures.

  • Maintains confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense.

  • Follows the Acceptable Use Policy while using any information systems owned or controlled by CareStar, Inc.

    Minimum Qualifications

  • Bachelor’s Degree in Business Administration, Healthcare Administration or a related field strongly preferred. Plus, one (1) year related experience required.

  • Ability to communicate, present and influence all levels of an organization, including executive level.

  • Ability to coordinate scheduling and task allocation across large groups of employees.

  • Demonstrated strong attention-to-detail and project management skills.

  • Strong listening, verbal and written communications skills.

  • Intermediate computer skills and familiarity with suite of Microsoft Office and Sales, CRM or Marketing programs.

  • Valid driver’s license and car insurance as required by State law.

    Why Join CareStar?

  • Competitive salary based on experience and education

  • Comprehensive benefits: Medical, dental, vision, life insurance

  • 401(k) with a generous company match

  • Paid time off + 10 paid holidays

  • Employee Stock Ownership Plan (ESOP) – become a part-owner in the company

  • Supportive, mission-driven culture focused on improving lives

Apply Today

Ready to make a difference? Visit https://www.carestar.com/about-carestar/careers/ to apply and learn more about joining our team.

Related keywords

HealthcareSocial ServicesCase ManagementPopulation HealthBusiness AdministrationHealthcare AdministrationIntake OperationsSingle Entry PointPre-certificationPre-authorizationCRMMicrosoft OfficeBusiness AnalyticsAdministrative Services

About CareStar

LinkedInVisit site

Improving Communities by Improving Lives

Industry
Hospitals and Health Care
Company size
201-500 employees
Founded
1988
Headquarters
Cincinnati, OH
LinkedIn followers
2,213

CareStar provides case management, online education courses and IT services for individuals with long term chronic disabilities and the entities that serve them. Since 1988 CareStar has been improving communities by improving lives. Our experience and expertise improve the programs of our contractors and serve the needs of their care recipients and care providers. CareStar is a recognized leader in the field of long term case management for the chronically disabled population. Please contact us to learn how we can serve your needs.

Offices: 5566 Cheviot Rd., Cincinnati, OH 45247, US · 2760 Airport Rd., Suite 130, Columbus, OH 43219, US · 4141 Rockside Rd., Suite 210, Seven Hills, OH 44131, US · 4755 Kingsway Drive, Suite 314, Indianapolis, IN 46205, US · 3312 Northside Drive, Suite A140, Macon, GA 31210, US

HealthcareCase ManagementConsumersProvidersCommunity-Based Servicesand GovernmentInformation TechnologyHealth CareEducation
View all jobs at CareStar

About CareStar

LinkedInVisit site

Improving Communities by Improving Lives

Industry
Hospitals and Health Care
Company size
201-500 employees
Founded
1988
Headquarters
Cincinnati, OH
LinkedIn followers
2,213

CareStar provides case management, online education courses and IT services for individuals with long term chronic disabilities and the entities that serve them. Since 1988 CareStar has been improving communities by improving lives. Our experience and expertise improve the programs of our contractors and serve the needs of their care recipients and care providers. CareStar is a recognized leader in the field of long term case management for the chronically disabled population. Please contact us to learn how we can serve your needs.

Offices: 5566 Cheviot Rd., Cincinnati, OH 45247, US · 2760 Airport Rd., Suite 130, Columbus, OH 43219, US · 4141 Rockside Rd., Suite 210, Seven Hills, OH 44131, US · 4755 Kingsway Drive, Suite 314, Indianapolis, IN 46205, US · 3312 Northside Drive, Suite A140, Macon, GA 31210, US

HealthcareCase ManagementConsumersProvidersCommunity-Based Servicesand GovernmentInformation TechnologyHealth CareEducation
View all jobs at CareStar

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