United States · Remote Solely
$150k–$190k/yr
CaptivateIQ’s Professional Services team builds the highest-impact implementations for our most strategic and complex customers. We are looking for a highly skilled Professional Services Architect who brings deep technic…
Skills: Solutions Architecture, ICM, SPM, Excel Modeling, Data Hygiene
United States · Remote Solely
$150k–$210k/yr
CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales pla…
Skills: Project management, Enterprise SaaS, Stakeholder management, Technical architecture, Data integration
United States · Remote Solely
$140k–$190k/yr
CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales pla…
Skills: Project management, SaaS deployments, Customer implementation, Stakeholder management, Strategic planning
Toronto, Ontario, Canada · Remote OK
$305k–$385k/yr
CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales pla…
Skills: Revenue Marketing, Demand Generation, BDR Management, Marketing Operations, Field Marketing
Poland · Remote OK
CaptivateIQ is a leading sales commission platform — recognized by industry analysts, including Forrester, as well as reputable marketplaces like G2. We are trusted by category leaders and innovators like Gong, Lattice, …
Skills: Engineering Management, Distributed Systems, B2B SaaS, API Design, Identity And Access Management
Toronto, Ontario, Canada · Remote OK
$200k–$250k/yr
CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales pla…
Skills: Strategic Partnerships, ISV Management, Go-To-Market Strategy, Co-selling, Account Mapping
Toronto, Ontario, Canada · Remote OK
$100k–$140k/yr
CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales pla…
Skills: Field Marketing Strategy, Event Management, Demand Generation, Pipeline Generation, ROI Analysis
Remote OK
$115k–$184k/yr
CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales pla…
Skills: Financial Modeling, ASC 606, ASC 340, IFRS 15, System Implementation
Remote OK
$145k–$195k/yr
CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales pla…
Skills: Financial Modeling, SaaS Metrics, GTM Strategy, Commissions Modeling, FP&A
Raleigh, North Carolina, United States · Hybrid
$115k–$150k/yr
We're looking for a strategic, Sales Planning-savvy Senior CSM to serve as the trusted advisor and outcomes driver for customers adopting CIQ Planning. As the founding Sales Planning CSM, you'll own the CIQ Planning post…
Skills: Sales Planning, Customer Success Management, Revenue Operations, Implementation Governance, Strategic Consulting
Austin, Texas, United States · Hybrid
CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales pla…
Skills: Cold Calling, Personalized Emailing, LinkedIn Prospecting, Pipeline Development, Account Identification
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The Solutions Architect will lead end-to-end delivery for complex enterprise compensation implementations, from discovery through launch. They will also act as a technical escalation point and partner with Product and Engineering to influence the platform roadmap.
Candidates must have 6+ years of work experience, including at least 4 years of experience designing and modeling complex incentive compensation plans. Expert-level Excel modeling skills and a proven track record in SaaS implementations or technical consulting are required.
CaptivateIQ’s Professional Services team builds the highest-impact implementations for our most strategic and complex customers. We are looking for a highly skilled Professional Services Architect who brings deep technical expertise, strong consultative instincts, and the ability to turn sophisticated compensation plans into scalable, high-performance solutions.
This is one of the most senior individual-contributor roles on our team. You will be the principal architect responsible for the end-to-end design and modeling of complex compensation structures—often for hundreds or thousands of end users. You’ll serve as the technical expert in the room with customer stakeholders, navigate ambiguity with confidence, and set the standard for modeling quality, solution hygiene, and delivery excellence across Professional Services.
You will also be a key partner to Engineering and Product, influencing roadmap priorities and surfacing patterns from complex implementations that directly shape how CaptivateIQ evolves.
If you love solving intricate modeling challenges, advising customers through high-stakes decisions, and raising the bar for complex SaaS delivery, this is the role for you.
\nWhat You'll Do
Lead end-to-end delivery for complex, enterprise implementations (discovery through launch).
Architect scalable, high-performance compensation models with strong data hygiene and long-term maintainability.
Translate complex plan designs into structured, repeatable system configurations and patterns.
Act as the senior technical escalation point for internal teams and partners.
Diagnose issues quickly, drive root-cause resolution, and strengthen reusable modeling patterns.
Set quality standards by contributing templates, QA checklists, and model best practices.
Serve as the technical SME with Finance, Sales Ops, RevOps, and cross-functional customer teams.
Guide customers through trade-offs, edge cases, and best practices in compensation architecture.
Communicate complex technical topics clearly to both technical and non-technical audiences.
Partner with Product and Engineering to surface patterns, influence roadmap priorities, and resolve platform gaps.
Collaborate with Sales, CS, and Support to ensure smooth handoffs and consistent customer outcomes.
Elevate PS delivery by shaping modeling frameworks, reusable components, and implementation standards.
Mentor and guide consultants (informally) to uplift technical and consultative excellence across the team.
6+ years of total work experience, including 4+ years designing and modeling complex incentive compensation plans in an ICM/SPM platform.
Expert-level Excel modeling for large, complex datasets; strong intuition for data structures, calculations, and model hygiene.
Proven experience leading SaaS implementations in a Professional Services, Solutions Architecture, or Technical Consulting role.
Demonstrated success navigating complex, multi-stakeholder environments and advising customers through technical and business tradeoffs.
Deep understanding of implementation best practices, solution architecture, and the full project lifecycle.
Highly analytical, detail-oriented, curious, and customer-obsessed; thrives in fast-paced, ambiguous environments and manages deadlines with discipline.
Openness to AI-driven tooling and automation that can improve modeling efficiency or data workflows.
Experience with CaptivateIQ or other ICM/SPM platforms (SAP Commissions, Xactly Incent, Varicent, Anaplan).
Familiarity with CRM/ERP/subscription systems (Salesforce, NetSuite, Zuora).
Exposure to SQL or Python for structuring, organizing, and validating data (no heavy coding required).
Background in financial operations, FP&A, accounting, system implementation, solutions architecture/engineering, or technology consulting.
CaptivateIQ participates in E-Verify, web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States
The only AI-first platform purpose-built for sales performance.
CaptivateIQ is rebuilding compensation and sales planning for the age of AI. CaptivateIQ was named a Leader in the 2026 Gartner® Magic Quadrant™ for Sales Performance Management, a Leader in The Forrester Wave™ for SPM Solutions for Incentive Compensation, and the #1 sales compensation software on G2 — recognition built on the same platform that brings quota, territory, headcount, and compensation into a single, AI-powered workspace for agility, alignment, and scale. The platform's AI agents are built directly into SmartGrid, CaptivateIQ's real-time modeling architecture, designing, running, and adapting the systems behind go-to-market execution with the speed and precision today's revenue leaders demand. Purpose-built for modern revenue teams, CaptivateIQ bridges the gap between incentive compensation management and sales planning, so strategy, execution, and measurement operate in perfect harmony. Legacy solutions and spreadsheets weren't designed for dynamic go-to-market organizations. CaptivateIQ replaces slow, error-prone, siloed processes with a unified platform that seamlessly connects sales planning, incentive management, and performance tracking — giving revenue leaders one shared source of truth from capacity planning to payout. CaptivateIQ empowers every function — RevOps, Finance, Sales, and more — to adjust plans, incentivize performance, and deliver on revenue growth targets, all within a flexible environment that adapts as quickly as business does. Trusted by industry-leading organizations including Affirm, Boston Scientific, and Netflix, CaptivateIQ is the intelligent sales performance management (SPM) platform setting the new standard for revenue teams. Learn more at www.captivateiq.com. Your plans, your way: plan for anything, pivot anytime.
Offices: San Francisco, California 94107, US
The only AI-first platform purpose-built for sales performance.
CaptivateIQ is rebuilding compensation and sales planning for the age of AI. CaptivateIQ was named a Leader in the 2026 Gartner® Magic Quadrant™ for Sales Performance Management, a Leader in The Forrester Wave™ for SPM Solutions for Incentive Compensation, and the #1 sales compensation software on G2 — recognition built on the same platform that brings quota, territory, headcount, and compensation into a single, AI-powered workspace for agility, alignment, and scale. The platform's AI agents are built directly into SmartGrid, CaptivateIQ's real-time modeling architecture, designing, running, and adapting the systems behind go-to-market execution with the speed and precision today's revenue leaders demand. Purpose-built for modern revenue teams, CaptivateIQ bridges the gap between incentive compensation management and sales planning, so strategy, execution, and measurement operate in perfect harmony. Legacy solutions and spreadsheets weren't designed for dynamic go-to-market organizations. CaptivateIQ replaces slow, error-prone, siloed processes with a unified platform that seamlessly connects sales planning, incentive management, and performance tracking — giving revenue leaders one shared source of truth from capacity planning to payout. CaptivateIQ empowers every function — RevOps, Finance, Sales, and more — to adjust plans, incentivize performance, and deliver on revenue growth targets, all within a flexible environment that adapts as quickly as business does. Trusted by industry-leading organizations including Affirm, Boston Scientific, and Netflix, CaptivateIQ is the intelligent sales performance management (SPM) platform setting the new standard for revenue teams. Learn more at www.captivateiq.com. Your plans, your way: plan for anything, pivot anytime.
Offices: San Francisco, California 94107, US
