Worthington, Minnesota, United States · On-site
$19/hr–$21/hr
Cambridge Technologies Position Guidelines JOB TITLE: Customer Service Representative CLASSIFICATION: Non-Exempt DEPARTMENT: Customer Service DATE REVISED: 10/2/2024 SUMMARY This position provides a high level of custome…
Skills: Customer Service, Telephone Communication, Data Entry, Microsoft Office, Clerical Tasks
Sioux Center, Iowa, United States · On-site
$21/hr–$22/hr
NA Cambridge Technologies Position Guidelines JOB TITLE: Laboratory Support Technician CLASSIFICATION: Non-Exempt DEPARTMENT: Virus Production DATE REVISED: 08/05/2026 SUMMARY The laboratory support technician provides s…
Skills: Laboratory support, Media preparation, Sterilization techniques, Glassware cleaning, Record keeping
Worthington, Minnesota, United States · On-site
Cambridge Technologies Position Guidelines JOB TITLE: Inside Account Manager CLASSIFICATION: Exempt DEPARTMENT: Customer Service DATE REVISED: 4/_/2026 SUMMARY The Inside Account Manager serves as a central point of coor…
Skills: Account Management, Customer Relationship Management, Communication, Sales Support, Inventory Management
Worthington, Minnesota, United States · On-site
$21/hr–$23/hr
Cambridge Technologies Position Guidelines JOB TITLE: Lab Technician I Manufacturing Virus CLASSIFICATION: Non-Exempt DEPARTMENT: Manufacturing-Cell Culture/Virus DATE REVISED: 05/28/2025 SUMMARY Lab Technician I will as…
Skills: Aseptic Technique, Media Preparation, Antigen Inoculation, Tissue Culture, Vaccine Filling
Sioux Center, Iowa, United States · On-site
$21/hr–$23/hr
Cambridge Technologies Position Guidelines JOB TITLE: Lab Technician I Manufacturing Virus CLASSIFICATION: Non-Exempt DEPARTMENT: Manufacturing-Cell Culture/Virus DATE REVISED: 05/28/2025 SUMMARY Lab Technician I will as…
Skills: Aseptic Technique, Media Preparation, Antigen Inoculation, Tissue Culture, Clean Room Operations
Sioux Center, Iowa, United States · On-site
$21/hr–$23/hr
JOB TITLE: Lab Technician DEPARTMENT: Manufacturing/Virus Production – Commercial Products SUMMARY The Lab Technician will play a crucial role in the production of quality commercial vaccines through the cultivatio…
Skills: Aseptic Technique, Cell Culture, Viral Cultivation, SOP Compliance, Laboratory Documentation
Sioux Center, Iowa, United States · On-site
$21/hr–$22/hr
Cambridge Technologies Position Guidelines JOB TITLE: Concentration Lab Technician I CLASSIFICATION: Non-Exempt DEPARTMENT: Manufacturing DATE REVISED: 02/20/2024 SUMMARY Concentration Lab Technician will assist in the c…
Skills: Aseptic Technique, Sterilization, Record Keeping, Inventory Management, Documentation
Sioux Center, Iowa, United States · On-site
$21/hr–$22/hr
Cambridge Technologies Position Guidelines JOB TITLE: Bacterin Lab Technician CLASSIFICATION: Non-Exempt DEPARTMENT: Manufacturing DATE REVISED: 02/20/2024 SUMMARY Bacterin Lab Technician will assist in the cultivating, …
Skills: Aseptic technique, Laboratory practices, Sterilization, Inventory management, Documentation
Worthington, Minnesota, United States • On-site
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The Customer Service Representative acts as the first point of contact for customers, handling inbound and outbound calls to manage inventory and customer accounts. They are also responsible for maintaining diagnostic databases, processing billing, and performing various clerical duties.
Candidates must have a minimum of five years of related experience and proficiency in Microsoft Office. Strong verbal and written communication skills, along with the ability to manage multiple tasks, are required.
Cambridge Technologies
Position Guidelines
JOB TITLE: Customer Service Representative CLASSIFICATION: Non-Exempt
DEPARTMENT: Customer Service DATE REVISED: 10/2/2024
SUMMARY
This position provides a high level of customer service and will be the first line of customer contact. Customer Service Representative will ensure customer satisfaction with timely, efficient, and accurate service.
ACCOUNTABILITIES
Reports to: Inside Sales Manager
Supervises: Has no supervisory responsibilities
ESSENTIAL DUTIES & RESPONSIBILITIES
QUALIFICATIONS
Minimum of five years of related experience. Proficient in Microsoft Office
LANGUAGE SKILLS
Requires good verbal and written skills, attention to detail and multiple task management.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to communicate with members of each various departments.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee may be required to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee regularly works an 8-hour day in an office setting.
The noise level in the work environment is typically low.
Independent Custom Vaccine Experts - Custom-Made Vaccines - Full-service Diagnostic Laboratory
Cambridge Technologies is an independent owner-operated custom vaccine company working with veterinarians and livestock producers to provide solutions to animal health problems. We use cutting-edge molecular diagnostic and manufacturing techniques to manage the entire custom vaccine process and to provide you with the best possible solutions for managing emerging health problems. Diagnostic and research scientists work in a modern laboratory specializing in personalized service. Techniques including metagenomics, genetic sequencing, qPCR, culture, sensitivity and serology will be employed as needed to precisely determine the right isolates needed for vaccine production. Research scientists alongside the diagnosticians keep Cambridge on the cutting-edge of isolate identification and characterization. Cambridge Technologies vaccines are formulated and produced at our USDA-licensed 37,000-square-foot manufacturing facility featuring a state-of-the-art fermentation suite. The vaccine production team has extensive experience in diagnostics, R&D, quality control, regulatory affairs, and both commercial and custom vaccine production. Vaccines from Cambridge Technologies are truly customized to the customer’s needs, including a range of adjuvant choices, label options, and SoliDose implant delivery in bovine products.
Offices: 1525 Bioscience Dr., Worthington, MN 56187, US · 1568 North Main Ave, Sioux Center , IA 51250, US · 1527 Prairie Dr, Worthington, Minnesota 56187, US
Independent Custom Vaccine Experts - Custom-Made Vaccines - Full-service Diagnostic Laboratory
Cambridge Technologies is an independent owner-operated custom vaccine company working with veterinarians and livestock producers to provide solutions to animal health problems. We use cutting-edge molecular diagnostic and manufacturing techniques to manage the entire custom vaccine process and to provide you with the best possible solutions for managing emerging health problems. Diagnostic and research scientists work in a modern laboratory specializing in personalized service. Techniques including metagenomics, genetic sequencing, qPCR, culture, sensitivity and serology will be employed as needed to precisely determine the right isolates needed for vaccine production. Research scientists alongside the diagnosticians keep Cambridge on the cutting-edge of isolate identification and characterization. Cambridge Technologies vaccines are formulated and produced at our USDA-licensed 37,000-square-foot manufacturing facility featuring a state-of-the-art fermentation suite. The vaccine production team has extensive experience in diagnostics, R&D, quality control, regulatory affairs, and both commercial and custom vaccine production. Vaccines from Cambridge Technologies are truly customized to the customer’s needs, including a range of adjuvant choices, label options, and SoliDose implant delivery in bovine products.
Offices: 1525 Bioscience Dr., Worthington, MN 56187, US · 1568 North Main Ave, Sioux Center , IA 51250, US · 1527 Prairie Dr, Worthington, Minnesota 56187, US
