Bloomington, Minnesota, United States · On-site
$22/hr–$24/hr
Overview AI Operations Specialist Position Overview The AI Scheduling Specialist is responsible for the day-to-day execution, maintenance, and optimization of the company’s AI-powered scheduling platform. Reporting to th…
Skills: AI Configuration, Performance Monitoring, Troubleshooting, Data Analysis, Workflow Optimization
Bloomington, Minnesota, United States • On-site
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The AI Operations Specialist is responsible for the day-to-day execution, maintenance, and optimization of an AI-powered scheduling platform. This includes implementing configurations, monitoring booking and containment rates, and resolving system defects to ensure a high-quality customer experience.
Candidates must possess strong attention to detail, an analytical mindset, and comfort working with automated technology tools. Preferred experience includes familiarity with AI chatbots, scheduling platforms, or field service operations.
The AI Scheduling Specialist is responsible for the day-to-day execution, maintenance, and optimization of the company’s AI-powered scheduling platform. Reporting to the AI Operations Lead, this role focuses on implementing configurations, monitoring performance, and supporting ongoing improvements to ensure the system operates efficiently and effectively.
This is a highly execution-focused role, responsible for carrying out updates, resolving issues, and supporting performance goals, particularly booking rate and containment rate, rather than setting strategy. The AI Scheduling Specialist plays a critical role in ensuring the AI scheduling tool performs consistently and delivers a high-quality customer experience.
The AI Scheduling Specialist ensures the AI scheduling platform operates effectively on a day-to-day basis. By executing updates, resolving issues, and supporting performance improvements, this role directly contributes to increased bookings, reduced manual workload, and a more seamless customer experience.
Serving our Twin Cities neighbors since 1914!
Since 1914, Hero has been a trusted name in plumbing, heating, cooling, drains, ducts, and electrical services across the Minneapolis-St. Paul area. With over a century of experience, we are dedicated to keeping homes comfortable, safe, and efficient year-round. Our comprehensive range of services includes everything from HVAC installation and maintenance to plumbing repairs, drain cleaning, and electrical upgrades. No matter the challenge, our team is committed to providing reliable solutions with exceptional customer service. Hero is proud to have earned the trust of thousands of satisfied customers, backed by a BBB A+ accreditation and 4.7-star Google reviews. When your home needs a hero, call Hero Home Services today! Call your Hero today and experience over 100 years of trusted expertise in home comfort services!
Offices: 10900 Hampshire Ave. S, #120, Minneapolis, MN 55438, US
Serving our Twin Cities neighbors since 1914!
Since 1914, Hero has been a trusted name in plumbing, heating, cooling, drains, ducts, and electrical services across the Minneapolis-St. Paul area. With over a century of experience, we are dedicated to keeping homes comfortable, safe, and efficient year-round. Our comprehensive range of services includes everything from HVAC installation and maintenance to plumbing repairs, drain cleaning, and electrical upgrades. No matter the challenge, our team is committed to providing reliable solutions with exceptional customer service. Hero is proud to have earned the trust of thousands of satisfied customers, backed by a BBB A+ accreditation and 4.7-star Google reviews. When your home needs a hero, call Hero Home Services today! Call your Hero today and experience over 100 years of trusted expertise in home comfort services!
Offices: 10900 Hampshire Ave. S, #120, Minneapolis, MN 55438, US
