Toronto, Ontario, Canada · Hybrid
$80k–$111k/yr
About the Job At BuildOps, we’re building a groundbreaking software solution designed to empower today’s commercial contractors. As a Customer Marketing Manager, you will play a pivotal role within Product Marketing by b…
Skills: Customer Advocacy, Product Marketing, Storytelling, Project Management, Cross-functional Collaboration
Los Angeles, California, United States · Hybrid
BuildOps is a modern, AI-native operational platform built specifically for commercial contractors. We connect field operations, projects, and back-office functions to create a single source of truth for the business, wi…
Skills: Project Management, Enterprise SaaS Implementation, Stakeholder Management, Risk Management, Salesforce
United States · Hybrid
BuildOps is a modern, AI-native operational platform built specifically for commercial contractors. We connect field operations, projects, and back-office functions to create a single source of truth for the business, wi…
Skills: Project Management, Enterprise SaaS Implementation, Stakeholder Management, Risk Management, Salesforce
Toronto, Ontario, Canada · Hybrid
BuildOps is a modern, AI-native operational platform built specifically for commercial contractors. We connect field operations, projects, and back-office functions to create a single source of truth for the business, wi…
Skills: Project Management, Enterprise SaaS Implementation, Stakeholder Management, Risk Management, Salesforce
Raleigh, North Carolina, United States · Hybrid
BuildOps is a modern, AI-native operational platform built specifically for commercial contractors. We connect field operations, projects, and back-office functions to create a single source of truth for the business, wi…
Skills: Project Management, Enterprise SaaS Implementation, Stakeholder Management, Risk Management, Salesforce
San Francisco, California, United States · Hybrid
BuildOps is a modern, AI-native operational platform built specifically for commercial contractors. We connect field operations, projects, and back-office functions to create a single source of truth for the business, wi…
Skills: Project Management, Enterprise SaaS Implementation, Stakeholder Management, Risk Management, Salesforce
Toronto, Ontario, Canada · Hybrid
$124k–$155k/yr
About BuildOps BuildOps is on a mission to modernize the trades by building the only all-in-one management platform designed specifically for commercial contractors. We help our customers operate more efficiently, connec…
Skills: PMO Leadership, Professional Services Delivery, Implementation Frameworks, Portfolio Health Reporting, Escalation Management
Raleigh, North Carolina, United States · Hybrid
About BuildOps BuildOps is on a mission to modernize the trades by building the only all-in-one management platform designed specifically for commercial contractors. We help our customers operate more efficiently, connec…
Skills: PMO Leadership, Professional Services Delivery, Implementation Frameworks, Portfolio Health Reporting, Escalation Management
United States · Hybrid
About BuildOps BuildOps is on a mission to modernize the trades by building the only all-in-one management platform designed specifically for commercial contractors. We help our customers operate more efficiently, connec…
Skills: PMO Leadership, Professional Services Delivery, Implementation Frameworks, Portfolio Health Reporting, Escalation Management
Los Angeles, California, United States · Hybrid
$145k–$181k/yr
About BuildOps BuildOps is on a mission to modernize the trades by building the only all-in-one management platform designed specifically for commercial contractors. We help our customers operate more efficiently, connec…
Skills: PMO Leadership, Professional Services Delivery, Implementation Frameworks, Portfolio Health Reporting, Escalation Management
San Francisco, California, United States · Hybrid
$145k–$181k/yr
About BuildOps BuildOps is on a mission to modernize the trades by building the only all-in-one management platform designed specifically for commercial contractors. We help our customers operate more efficiently, connec…
Skills: PMO Leadership, Professional Services Delivery, Implementation Frameworks, Portfolio Health Reporting, Escalation Management
United States · Hybrid
$250k–$270k/yr
About the job At BuildOps, we’re building a groundbreaking software platform purpose-built for today’s commercial contractors. From helping customers manage sales, service, and projects through a single operating system,…
Skills: Sales Leadership, B2B SaaS Sales, Pipeline Management, Deal Coaching, Forecast Accuracy
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Build and scale a customer advocacy engine to turn customer outcomes into references, reviews, and case studies. Manage the Customer Advisory Board and develop scalable workflows to measure the commercial impact of customer proof.
Requires 4+ years of experience in customer or product marketing within a B2B SaaS environment. Must possess strong storytelling skills and the ability to work cross-functionally to drive advocacy programs.
At BuildOps, we’re building a groundbreaking software solution designed to empower today’s commercial contractors.
As a Customer Marketing Manager, you will play a pivotal role within Product Marketing by building the customer advocacy engine that turns real customer outcomes into references, referrals, reviews, stories, and advisory engagement that strengthen how BuildOps wins in the market.
Reporting to the Sr. Director, Product Marketing, this role is ideal for a strong operator-builder who can work with little day-to-day oversight, solve problems independently, and build scalable systems that make customer proof a strategic advantage across go-to-market motions.
We welcome applicants from across the U.S. where we are registered to do business and able to support employment. Currently, this excludes the following states: Alaska, Hawaii, Kentucky, Mississippi, Nebraska, New Mexico, North Dakota, Rhode Island, South Dakota, West Virginia, and Wyoming. This list is based solely on operational and compliance considerations and is reviewed from time to time as our footprint grows.
Join BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry!
We’re not just talking incremental improvements—we’re talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here.
This is your chance to be part of a rocketship. We’re fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal) . Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service.
At BuildOps, we’re changing the game and doing the best work of our careers. You’ll be a key player in a company that’s truly making a difference for the backbone of our economy. If you’re ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you. 🚀
BuildOps is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.
BuildOps will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act pursuant to applicable local and state laws.
BuildOps recruiters will only contact candidates through official channels and will never ask for payment, banking details, or sensitive personal information during the interview process. Verify all openings at https://buildops.com/careers. Report suspicious outreach to reportfraud.ftc.gov and [email protected]. We review every report, but may not be able to respond individually. BuildOps is not responsible for losses from fraudulent postings.
The AI-native platform for commercial contractors.
BuildOps is the AI-native platform for commercial contractors. Built for the complexity of large-scale commercial work, it replaces disconnected tools and manual workflows with a single system that runs every job from quote to close. At the center of the platform is OpsAI, BuildOps' intelligence layer designed for real work in the trades. OpsAI helps dispatchers send the right tech in seconds, gives field crews the context they need before they step onsite, and helps offices bill clearly and stay on top of cash — all inside the workflows teams already use. Founded in 2018 by a U.S. Army veteran, BuildOps exists to give mission-critical trades technology as strong and reliable as they are — so they can operate with clarity when the work is on the line. Today, more than 1,000 leading companies across North America trust BuildOps to power their businesses, backed by Founders Fund, N47, Meritech Capital, and other top investors.
Offices: Santa Monica, CA 90404, US
The AI-native platform for commercial contractors.
BuildOps is the AI-native platform for commercial contractors. Built for the complexity of large-scale commercial work, it replaces disconnected tools and manual workflows with a single system that runs every job from quote to close. At the center of the platform is OpsAI, BuildOps' intelligence layer designed for real work in the trades. OpsAI helps dispatchers send the right tech in seconds, gives field crews the context they need before they step onsite, and helps offices bill clearly and stay on top of cash — all inside the workflows teams already use. Founded in 2018 by a U.S. Army veteran, BuildOps exists to give mission-critical trades technology as strong and reliable as they are — so they can operate with clarity when the work is on the line. Today, more than 1,000 leading companies across North America trust BuildOps to power their businesses, backed by Founders Fund, N47, Meritech Capital, and other top investors.
Offices: Santa Monica, CA 90404, US
