New York, New York, United States · Hybrid
$61k–$72k/yr
Company Overview: Since 1968, Build Up Justice NYC has provided free legal services for low- and moderate-income individuals and families throughout New York City. Our clients live in rapidly gentrifying neighborhoods wh…
Skills: Client Intake, Case Management, Data Management, Interpersonal Communication, Written Communication
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The Client Services Associate provides direct services to clients through intake, assessment, and referrals while managing client documentation. They are also responsible for data entry across multiple systems and supporting the administrative operations of the CED Program.
Candidates need 2-4 years of administrative experience, preferably in a non-profit, and strong communication skills for diverse populations. Proficiency in Microsoft Office and experience with case management systems are required, with bilingual English/Spanish skills preferred.
Company Overview:
Since 1968, Build Up Justice NYC has provided free legal services for low- and moderate-income individuals and families throughout New York City. Our clients live in rapidly gentrifying neighborhoods where many residents and small business owners have been displaced or are facing displacement and harassment. For over half a century, Build Up Justice NYC has provided high-quality, low-barrier neighborhood-based legal services to individuals, families, nonprofit community-based organizations, community development corporations, coalitions, and small business owners, interested in developing and sustaining vibrant, healthy communities. Build Up Justice NYC has three core departments —Preserving Affordable Housing (PAH), Consumer & Economic Advocacy (CEA), and Community & Economic Development (CED)—each of which has unique initiatives and plays a vital community role to ensure basic needs are met and fundamental rights affirmed.
Position Summary:
The Client Services Associate will be responsible for providing direct services to clients, managing client information and documentation, and supporting the overall administrative and operational needs of the CED Program. This role involves significant client interaction, data management, and collaboration with program staff to ensure efficient and effective service delivery.
Responsibilities:
A successful candidate will have:
Compensation & Benefits
Annual salary is $61,200 - $71,700 depending on years of experience. Great benefits package such as, employer paid health insurance; 27 days annual vacation, employer 4% contribution to 401(k); and paid parental leave. This is a hybrid in-office/remote work position.
To Apply
If you are interested in this position, you must submit your resume and a cover letter telling us why your experiences would make you a good fit for this role.
Build Up Justice NYC is a diverse team that is committed to recruiting, supporting, retaining, and promoting talented staff with diverse backgrounds and experiences that share the organization's commitment to racial, economic and social justice. At Build Up Justice NYC, diversity encompasses a variety of characteristics, lifestyles, and perspectives, including race, ethnicity, national origin, religion, gender, sexual orientation, gender identity, age, education, disability, socio-economic status, and family status. We firmly believe that a diverse, equitable and inclusive environment is essential to both the quality of our client services and the personal satisfaction of our staff.
We encourage applicants of diverse backgrounds to apply, including women, people of color, immigrants, people with disabilities, LGBTQ people, people from low-income backgrounds, and with lived experiences in the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed.
Grounded in community. Advocating for all.
For over 50 years, Build Up Justice NYC (formerly Brooklyn Legal Services Corporation A) has provided high-quality legal services (full legal representation, brief advice, and education) to low-to-moderate income individuals, families, not-for-profit community-based organizations (CBOs), community development corporations (CDCs), small businesses, and coalitions seeking to sustain and develop vibrant, healthy communities. We work to ensure that the law is a bridge—not a barrier—to stable housing, educational opportunities, jobs, and financial security for New York City residents.
Offices: 260 Broadway, 2nd Floor, Brooklyn, NY 11211, US · 619 Throop Avenue, 3rd Floor, Brooklyn, NY 11216, US · 1455 Myrtle Avenue, 2nd Floor, Brooklyn, NY 11237, US
Grounded in community. Advocating for all.
For over 50 years, Build Up Justice NYC (formerly Brooklyn Legal Services Corporation A) has provided high-quality legal services (full legal representation, brief advice, and education) to low-to-moderate income individuals, families, not-for-profit community-based organizations (CBOs), community development corporations (CDCs), small businesses, and coalitions seeking to sustain and develop vibrant, healthy communities. We work to ensure that the law is a bridge—not a barrier—to stable housing, educational opportunities, jobs, and financial security for New York City residents.
Offices: 260 Broadway, 2nd Floor, Brooklyn, NY 11211, US · 619 Throop Avenue, 3rd Floor, Brooklyn, NY 11216, US · 1455 Myrtle Avenue, 2nd Floor, Brooklyn, NY 11237, US
