Lima, Ohio, United States · On-site
Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 40 Work Shift: Nights (United States of America) Summary: This position responds to inputs from multiple phone sources including but not limited…
Skills: Switchboard operation, Customer service, Communication, Active listening, Excel
Bath Township, Ohio, United States · On-site
Mercy Health Intro paragraph As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in…
Skills: Diagnostic imaging, Patient care, Critical thinking, Communication, Teamwork
Greenville, South Carolina, United States · On-site
Thank you for considering a career at Bon Secours! Scheduled Weekly Hours: 36 Work Shift: Evenings/Nights (United States of America) Bon Secours About Us As a faith-based and patient-focused organization, Bon Secours exi…
Skills: Patient care, Vital sign measurement, Personal hygiene assistance, Mobility assistance, Customer service
Mechanicsville, Virginia, United States · On-site
$34/hr–$54/hr
Thank you for considering a career at Bon Secours! Scheduled Weekly Hours: 36 Work Shift: Days/Evenings (United States of America) Memorial Regional Medical Center ***THIS POSITION MAY BE ELIGIBLE FOR A BONUS UP TO $10K …
Skills: Patient Assessment, Clinical Nursing Interventions, Care Planning, Vital Signs Collection, IV Medication Administration
Lima, Ohio, United States · On-site
Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 0.01 Work Shift: Days/Evenings (United States of America) Job Summary: The Radiology Tech Assistant supports the needs of the Radiology team wit…
Skills: Radiology Information System, Patient transport, Basic computer skills, Communication skills, Supply management
Youngstown, Ohio, United States · On-site
Mercy Health About Us As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this g…
Skills: Histological procedures, Accessioning, Tissue processing, Embedding, Microtomy
Defiance, Ohio, United States · On-site
Mercy Health Intro paragraph As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in…
Skills: Sterile processing, Decontamination, Surgical instrumentation, Infection control, Quality assurance
Lorain, Ohio, United States · On-site
Mercy Health About Us As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this g…
Skills: Nursing care, Medication administration, Patient data collection, Phlebotomy, Patient observation
Mason, Ohio, United States · On-site
Thank you for considering a career at Bon Secours Mercy Health! Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) Primary Function/General Purpose of Position Compiles, prepares, and generates purcha…
Skills: Inventory management, Purchasing, Supply chain management, Forklift operation, Data analysis
Toledo, Ohio, United States · On-site
Mercy Health About Us As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this g…
Skills: Laboratory operations, Quality metrics, Staffing, Performance management, Budgeting
Fairfield, Ohio, United States · On-site
Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 24 Work Shift: Days/Afternoons (United States of America) Summary of Primary Function/General Purpose of Position The Surgical Services Register…
Skills: Patient assessment, Surgical assistance, Sterile technique, Medication administration, Patient safety advocacy
Perrysburg, Ohio, United States · On-site
Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 30 Work Shift: Nights (United States of America) Mercy Health Intro paragraph As a faith-based and patient-focused organization, Mercy Health ex…
Skills: Patient assessment, Ventilator care, Airway management, Arterial blood gas interpretation, CPR
Newport News, Virginia, United States · On-site
$34/hr–$54/hr
Thank you for considering a career at Bon Secours! Scheduled Weekly Hours: 32 Work Shift: Days (United States of America) Summary of Primary Function Delivers patient care utilizing the nursing process through data colle…
Skills: Nursing process, Patient assessment, Care coordination, Medication administration, Patient advocacy
Geelong, Victoria, Australia · On-site
Employment Type: Full time Hours: 9am to 5pm Salary: Per qualifications Location:Geelong. Upload with Application: Resume, cover letter, and all relevant qualifications Contact: Maureen Wilkinson | [email protected]…
Skills: Physiotherapy, Clinical assessment, Patient care, Time management, Communication skills
Mechanicsville, Virginia, United States · On-site
$16/hr–$24/hr
Thank you for considering a career at Bon Secours Mercy Health! Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) Primary Function/General Purpose of Position The Tech Supply Chain maintains inventor…
Skills: Inventory management, Data entry, Attention to detail, Teamwork, Active listening
Bath Township, Ohio, United States · On-site
LPN (Licensed Practical Nurse) – Inpatient Rehabilitation – St. Rita's Medical Center Part-Time Nights 7pm-7am, every 3rd weekend Job Summary: The LPN (Licensed Practical Nurse) delivers safe and efficient care to patien…
Skills: Nursing care, Phlebotomy, Medication administration, Wound dressing, Asthma treatment
Melbourne, Victoria, Australia · On-site
Employment Type: Casual Hours: AM and PM Location: MP East Melbourne Upload with Application: Resume, cover letter, police check and NDIS Worker Screening Check and all relevant qualifications Contact: Lan Ni Chiu ( Lchi…
Skills: Food safety, Customer service, Meal preparation, Plating, Dining room set up
Greenville, South Carolina, United States · On-site
Thank you for considering a career at Bon Secours! Scheduled Weekly Hours: 0.01 Work Shift: All Work Shifts (United States of America) Bon Secours About Us As a faith-based and patient-focused organization, Bon Secours e…
Skills: Patient care, Vital sign measurement, Personal hygiene assistance, Mobility assistance, Communication
Youngstown, Ohio, United States · On-site
DIRECTOR OF PROTECTIVE SERVICES | Youngstown, OH Mercy Health St. Elizabeth Youngstown Hospital 1044 Belmont Ave. Youngstown, OH 44504 Reports to: Director of Protective Services Operations, System Director of Protective…
Skills: Incident response management, Workplace violence prevention, Security analytics, Emergency management, Regulatory compliance
Bath Township, Ohio, United States · On-site
Speech Language Pathologist– Pediatrics – St. Rita's Medical Center Outpatient position, no weekend requirement Job Summary: The Speech Language Pathologist will diagnose and treat speech, language, social communication,…
Skills: Patient Evaluation, Treatment Planning, Speech-Language Pathology, Cognitive-Communication Therapy, Swallowing Disorder Treatment
Lima, Ohio, United States • On-site
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The Information Specialist manages high-volume switchboard traffic and physician hotline calls to facilitate accurate connections and notifications. They also provide professional assistance to walk-up window visitors and handle urgent paging for on-call medical personnel.
Candidates must possess a high school diploma or GED and have 1-3 years of relevant experience. Proficiency in Microsoft Excel, Word, and AS400 software is required, along with the successful completion of switchboard training.
This position responds to inputs from multiple phone sources including but not limited to switchboard traffic, physician hotline phone, hospice and cancer treatment centers, after hours, weekends and holidays with verbal output, connection to a destination and/or electronic notification with rapid, accurate , and courteous throughput. The position is also responsible for rapid, accurate, and courteous response to walk up window traffic.
Essential Duties and Responsibilities:
Responsible for immediate response to physicians hotline calls facilitating requests in a rapid, accurate and courteous manner. These requests may include but are not limited to transfers, connections to other physicians, or assistance in location of patients in the Medical Center.
Responsible for proper contact of Administrator on-call as requested by House Supervisor, Physicians or other Administrators.
Responsible for paging of ancillary personnel on-call after hours, weekends & holidays as requested by Physicians or House
Responsible for answering & timely facilitation of Hospice calls after hours, weekends & Holidays with courtesy and empathy to callers at all times. Precise and timely paging of on-call personnel for caller. Responsible if needed to stay on the line with caller as a comfort measure until nurse is able to call in and resolve the patient/family issues.
Responsible for answering and timely facilitation of Cancer Treatment Center calls after hours, weekends & Holidays with courtesy & respect for callers and families at all times.
Responsible for response and transfer of TTY / TDD calls (for deaf callers) to requested area's within the Medical Center. Operator must know proper terminology to communicate with these callers.
Assists customers at the Service Window in a timely manner being courteous, helpful and friendly at all times.
Answers calls in a professional manner identifying self, area and verbally offering assistance in accordance with the standard telephone courtesies
Must be proficient in good listening skills, friendly tone of voice while speaking slowly and clearly
Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.
Bon Secours Mercy Health (BSMH) is a global Catholic health ministry operating in the United States, Ireland and the Philippines. A $14 billion organization, BSMH delivers care and health services through 47 hospitals and a network of approximately 60,000 associates, including more than 3,000 providers, across 1,200+ sites of care. It is one of the largest health systems in the United States and the largest not-for-profit private healthcare provider in Ireland. Bon Secours Mercy Health’s portfolio extends beyond hospitals to include ambulatory care, digital capabilities, population health and international operations, as well as a diverse set of companies providing advisory and technology-enabled solutions that strengthen clinical quality, operational performance, data capabilities and financial outcomes. Rooted in the compassionate ministry of Jesus, BSMH is committed to improving health and well-being in the communities it serves, especially those most in need who are poor, dying and underserved. Across its ministry, Bon Secours Mercy Health provides more than $415 million in community benefit each year, supporting programs and initiatives that address social drivers of health and strengthen communities. Through Global Ministries, BSMH supports underserved communities in Haiti, Peru, South Sudan and the Philippines.
Offices: Cincinnati, Ohio 45237, US
Bon Secours Mercy Health (BSMH) is a global Catholic health ministry operating in the United States, Ireland and the Philippines. A $14 billion organization, BSMH delivers care and health services through 47 hospitals and a network of approximately 60,000 associates, including more than 3,000 providers, across 1,200+ sites of care. It is one of the largest health systems in the United States and the largest not-for-profit private healthcare provider in Ireland. Bon Secours Mercy Health’s portfolio extends beyond hospitals to include ambulatory care, digital capabilities, population health and international operations, as well as a diverse set of companies providing advisory and technology-enabled solutions that strengthen clinical quality, operational performance, data capabilities and financial outcomes. Rooted in the compassionate ministry of Jesus, BSMH is committed to improving health and well-being in the communities it serves, especially those most in need who are poor, dying and underserved. Across its ministry, Bon Secours Mercy Health provides more than $415 million in community benefit each year, supporting programs and initiatives that address social drivers of health and strengthen communities. Through Global Ministries, BSMH supports underserved communities in Haiti, Peru, South Sudan and the Philippines.
Offices: Cincinnati, Ohio 45237, US
