We are currently seeking a Bilingual Call Center Customer Service Representative to join our Team! Hourly pay for this position is $21 per hour with annual bonus potential of up to $2,500. In-office position. Spanish spe…
Skills: Customer Service, Bilingual Communication, Phone Etiquette, Multi-tasking, Data Processing
We are currently seeking an Appointment Coordinators to join our Team! WHY WORK FOR US? We are a people-oriented business that is committed to providing superior levels of customer service. While our success and growth a…
Penske Honda, a Penske Automotive Group dealership, is looking for an experienced Financial Services Consultant to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (P…
Lincoln South Coast, a Penske Automotive Group dealership, is looking for Valets to join our team. We are hiring immediately and offering a great chance to gain experience and learn the inner workings of an automotive de…
Skills: Automatic Transmission Driving, Manual Transmission Driving, Communication Skills, Customer Service, Basic Math
BMW of Ontario, a Penske Automotive Group dealership, is looking for a Sales Manager to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a …
Bentley Scottsdale, a Penske Automotive Group dealership, is looking for a friendly Greeter to join our dealership team and deliver extraordinary customer service experiences. JOIN OUR TEAM At Penske Automotive Group (PA…
Skills: Customer Service, Interpersonal Communication, Organization, Multi-tasking, Microsoft Applications
Audi North Scottsdale, a Penske Automotive Group dealership, is looking for Valets to join our team. We are hiring immediately and offering a great chance to gain experience and learn the innerworkings of an automotive d…
Skills: Automatic Transmission Driving, Manual Transmission Driving, Communication Skills, Customer Service, Basic Math
Mercedes Benz of Chandler, a Penske Automotive Group dealership, is looking for an experienced, Flat Rate Technician to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Gro…
Lexus of Chandler, a Penske Automotive Group dealership, is looking for an experienced Cashier to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to…
Skills: Cash Handling, Customer Service, Payment Processing, Mathematical Skills, Communication
Penske Automotive Group is looking for an Inventory Control Valet to join our team. We are hiring immediately and offering a great chance to gain experience and learn the innerworkings of an automotive dealership with st…
Skills: Automatic Transmission Driving, Manual Transmission Driving, Data Entry, Customer Service, Basic Math
Penske Automotive Group is seeking a reliable and motivated Landscape Irrigation Technician to maintain the appearance and health of our dealership grounds. This position is ideal for someone with hands-on experience mai…
Skills: Irrigation System Repair, Landscaping, Grounds Maintenance, Troubleshooting, PVC Repair
Acura North Scottsdale, a Penske Automotive Group dealership, is looking for an experienced, Flat Rate Technician to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group …
Penske Automotive Group is looking for an experienced DMV Title Clerk to join our team in North Scottsdale, Arizona and help deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we …
Skills: Vehicle Title Processing, Data Entry, Microsoft Office, Communication Skills, Organization Skills
Audi North Scottsdale, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), w…
Penske Rapid Repair, a Penske Automotive Group dealership, is looking for a motivated and hard-working Detailer to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (P…
Skills: Vehicle Detailing, Customer Service, Attention To Detail, Communication Skills, Interpersonal Skills
Audi of Chandler, a Penske Automotive Group dealership, is looking for an Apprentice Technician to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive t…
Bill Brown Ford, a Penske Automotive Group dealership, is looking for a motivated and hard-working Facilities Representative to join our team! JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positiv…
Porsche Stevens Creek, a Penske Automotive Group dealership, is looking for knowledgeable and friendly Product Specialists to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automoti…
Honda North, a Penske Automotive Group dealership, is looking for Sales Associates to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM Here at Penske Automotive Group (PAG), we strive to create…
Toyota of Clovis, a Penske Automotive Group dealership, is looking for an experienced Front Parts Counter Representative to join our team to help deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automo…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
high school, associate degree
Medical Insurance, Dental Insurance, Vision Insurance, 401(k) With Company Match, Training, Career Development Programs
Posted 23d ago
~40 hrs/week
Responsibilities
Handle a high volume of inbound customer service calls and internal transfers to create an exceptional customer experience. Greet and interact with customers in a professional and friendly manner within a fast-paced environment.
Requirements
Requires a high school diploma and one year of related experience, with an associate degree preferred. Candidates must possess strong communication skills, a professional work ethic, and the ability to perform basic mathematical calculations.
Full job description
We are currently seeking a Bilingual Call Center Customer Service Representative to join our Team!
Hourly pay for this position is $21 per hour with annual bonus potential of up to $2,500.
In-office position. Spanish speaking preferred, not required.
WHY WORK FOR US?
We are a people-oriented business that is committed to providing superior levels of customer service. While our success and growth are dependent on many factors, first and most important are the skills, intelligence, creativity and dedication of our employees. We have a comprehensive training program to ensure your success on the team. The customer service representative is tasked with creating an exceptional customer service experience handling a high volume of inbound customer service calls and internal transfers. Allow this position to be your steppingstone to a life-long career in the automotive industry.
RESPONSIBILITIES:
Enjoy working in a fast-paced customer-oriented environment
Greet and interact with customers on the phone in a friendly and professional manner
QUALIFICATIONS:
Detail oriented and excels in a fast-paced, results driven environment
Professional and friendly phone skills
Ability to multi-task
Self-motivated enthusiastic presence in a team environment
Professional appearance and work ethic
WE OFFER:
Competitive Compensation
Medical, Dental and Vision
401(k) with company match
Superior Training
Career Development Programs
Organizational Stability
National growth opportunities
Vacation/Sick & Holiday Benefits
Penske Automotive Group, headquartered in Bloomfield Hills, Michigan, is the world's second largest automotive dealership group. PAG operates 327 retail automotive franchises, representing 42 different brands, and 26 collision repair centers.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
Qualifications
Competencies
Excellent communication skills, both oral and written, with the ability to effectively communicate with customers via face-to-face, phone, or by other means of communication
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to process data and organize it for management analysis
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages
Ability to understand and follow work rules and procedures
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Ability to interact well with others and be a positive influence on employee morale throughout the organization
Work Environment/Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Light Work- lifting no more than 20 pounds at a time and/or frequent lifting or carrying of objects weighing up to 10 pounds. This position may involve long periods of sitting This position involves repetitive motion This position requires the ability to climb stairs and may be required to stoop and kneel infrequently This position requires the ability to hear and talk This position is primarily located in an office environment, with heating and air conditioning but the position requires the ability to meet with customers outside and may be subject to extreme cold or heat for short periods of time
Position Type/Expected Hours of Work Works evening, weekend, and holiday work hours as required
Required Education and Experience High school diploma or the equivalent and one year related experience; equivalent combination of education and experience.
Preferred Education and Experience Associate's degree (A. A.) or equivalent; or one to two years related experience and/or training; or equivalent combination of education and experience.
Welcome to BMW of Bloomfield Hills. As a proud member of Penske Automotive Group, we are driven by excellence and dedicated to serving all of your automotive sales and service needs. We strive to give our customers the very best of the best, and are always looking for dependable, enthusiastic, and committed professionals who share that same passion to join our team. If you are ready to take the next step toward a rewarding career in an exciting, friendly and inclusive environment, apply with us today at PAGjobs.com.
Offices: 1845 S Telegraph Rd, Bloomfield Hills, Michigan 48302, US
Welcome to BMW of Bloomfield Hills. As a proud member of Penske Automotive Group, we are driven by excellence and dedicated to serving all of your automotive sales and service needs. We strive to give our customers the very best of the best, and are always looking for dependable, enthusiastic, and committed professionals who share that same passion to join our team. If you are ready to take the next step toward a rewarding career in an exciting, friendly and inclusive environment, apply with us today at PAGjobs.com.
Offices: 1845 S Telegraph Rd, Bloomfield Hills, Michigan 48302, US