Hyderabad, Telangana, India · On-site
We are seeking a Senior AI Software Engineer to design, build, test, deploy, and support AI-enabled capabilities that deliver practical business value. This role is focused on implementation: turning refined requirements…
Skills: C# .NET, Generative AI, LLM, MLOps, GenAIOps
Hyderabad, Telangana, India · On-site
About the role: The Workday Finance Systems Analyst is responsible for the ownership, configuration, and continuous improvement of Blackbaud’s financial systems, primarily Workday. This role partners closely with Finance…
Skills: Workday Financials, System Configuration, Financial Reporting, Business Requirements Analysis, Release Management
Hyderabad, Telangana, India · On-site
Blackbaud is seeking a highly skilled and motivated Principal to join our Technical Accounting team. This role will report directly to the Manager, Technical Accounting and partner closely with leaders across Revenue Acc…
Skills: Technical accounting, U.S. GAAP, Revenue recognition, ASC 606, Financial reporting
Hyderabad, Telangana, India · On-site
We’re looking for a curious, detail-oriented, and collaborative Senior Technical Writer to help create clear, intuitive content that empowers users and enhances their experience with our solutions. In this role, you will…
Skills: Technical Writing, MadCap Flare, AI-Assisted Authoring, Azure DevOps, Azure Storage Explorer
Hyderabad, Telangana, India · On-site
The Team Lead for the Enterprise AI Platform is a hybrid leadership role responsible for both people leadership (51-75%) and hands-on technical delivery (25-49%). This leader will guide a team of engineers while actively…
Skills: People Leadership, AI/ML Engineering, C# .NET, MLOps, GenAIOps
Hyderabad, Telangana, India · On-site
Salesforce Production Service Engineer About the role: This role is a key contributor within the Salesforce CoE, functioning as an embedded resource with advanced Admin and coding skills (Apex, LWC, Integrations[, along …
Skills: Salesforce Administration, Apex, Lightning Web Components, Salesforce Integrations, Sales Cloud
Hyderabad, Telangana, India · On-site
Major Objectives: Client Service & Delivery Deliver Managed Services work in accordance with the agreed scope of services, service catalogs, and internal standards (was: "executed Statements of Work (SOWs), service catal…
Skills: Service Delivery, Donation Processing, Gift Entry, Batch Management, Data Hygiene
Hyderabad, Telangana, India · On-site
We’re looking for a detail-oriented, analytical, and technology-forward Global Tax Analyst to help scale and strengthen Blackbaud’s global tax operations from India. In this role, you’ll support critical tax processes th…
Skills: Indirect Tax, Tax Reporting, Transfer Pricing, India Tax Compliance, Financial Analysis
United Kingdom · Remote OK
About the role We're looking for a relationship-driven Account Executive to partner with charities and social impact organisations across the UK, helping them harness our technology to advance their mission and achieve g…
Skills: Account Management, Relationship Building, Consultative Selling, Stakeholder Management, Fundraising Strategy
Hyderabad, Telangana, India · On-site
The Digital Marketing Specialist will provide strategic support, guidance, and expertise across the vertical and regional markets we serve to scale impact of digital marketing. This role will maximize the impact of paid …
Skills: Paid Media Strategy, Digital ABM, Search Engine Optimization, Conversion Rate Optimization, Multi-touch Attribution
Charleston, South Carolina, United States · Remote OK
$150k–$204k/yr
Head of Global Demand Generation Blackbaud is seeking a Head of Global Demand Generation to serve as the global owner of pipeline creation, demand execution, and measurable growth outcomes across Blackbaud and YourCause.…
Skills: Demand Generation, Pipeline Management, B2B SaaS Leadership, AI-Enabled Marketing, Growth Strategy
United States · Remote OK
$89k–$116k/yr
About the role At Blackbaud, we believe technology can be a powerful force for social good. JustGiving from Blackbaud is trusted by nonprofit organizations around the world to help them raise more money, reach new suppor…
Skills: Sales Prospecting, Pipeline Management, Relationship Management, Revenue Forecasting, Data Analysis
Charleston, South Carolina, United States · Hybrid
$67k–$91k/yr
Executive Assistant As an Executive Assistant, you will serve as a trusted support for at least one Executive Leadership Team Member(s), including but not limited to the Chief People and Culture Officer (HR) at Blackbaud…
Skills: Calendar Management, Executive Support, Stakeholder Engagement, Travel Coordination, Expense Reporting
United States · Remote Solely
$53k–$70k/yr
At Blackbaud, we are committed to powering an Ecosystem of Good®—a connected network of people and organizations working together to build a better world. As a Customer Success Manager (CSM), you will play a pivotal role…
Skills: Relationship Building, Customer Success Management, Strategic Planning, C-suite Engagement, Data Analysis
Hyderabad, Telangana, India · On-site
As a Technical Support agent you will work as part of our Customer Support team to solve complex customer issues by combining technical troubleshooting with a strong understanding of customer context and impact. You’ll b…
Skills: Technical Troubleshooting, B2B SaaS Support, API Troubleshooting, Log Analysis, SSO
Hyderabad, Telangana, India · On-site
We’re looking for a detail-oriented and self-driven Senior Financial Analyst to partner closely with our Product and Technology organization. In this role, strong business partnership, analytical thinking, and a drive fo…
Skills: Financial Planning and Analysis, Forecasting, Budgeting, Variance Analysis, Cost Management
United States · Remote Solely
$183k–$250k/yr
About the Role We are looking for a dynamic, high-performing Senior Sales Manager Strategic Accounts – General Nonprofits to join our sales team. This position will lead a team of experienced Strategic Account Executives…
Skills: Sales Leadership, Enterprise Sales, SaaS Sales, Strategic Account Planning, Consultative Selling
United States · Remote OK
$117k–$158k/yr
About the Role The I2R value stream owns one of Blackbaud’s most consequential customer relationships—from implementation handoff through renewal. The Product Owner, AI Workflows – I2R is responsible for redesigning how …
Skills: AI Workflow Design, Product Ownership, Backlog Management, Agile Methodology, AI Governance
United States · Remote OK
$88k–$114k/yr
About the role: The TBM Product Owner is responsible for defining, prioritizing, and delivering Technology Business Management capabilities using ApptioOne and Cloudability platforms. This role serves as the critical bri…
Skills: Product Ownership, TBM, FinOps, IT Financial Management, ApptioOne
United States · Remote OK
$117k–$158k/yr
About the Role Blackbaud is expanding how AI agents and copilots support our teams, customers, and mission-driven organizations around the world. The AI Platform Technical Lead plays a pivotal role in making that a reali…
Skills: LLM APIs, Agent Frameworks, Agentic Workflow Design, MCP Server Architecture, Claude Enterprise
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Design, develop, and deploy AI platform services including model lifecycle management, orchestration, and inference. Partner with stakeholders to translate business needs into scalable, secure, and maintainable AI-powered platform solutions.
Requires 5+ years of experience in software engineering and hands-on experience with modern programming languages, cloud services, and AI technologies. Proficiency in C# .NET and experience in an Agile environment are essential.
We are seeking a Senior AI Software Engineer to design, build, test, deploy, and support AI-enabled capabilities that deliver practical business value. This role is focused on implementation: turning refined requirements into reliable, secure, and maintainable software solutions that integrate AI technologies into existing products, workflows, and enterprise systems.
The Senior AI Engineer works closely with business partners, business and enterprise analysts, product owners, engineering teams, and platform partners to understand problems, clarify requirements, validate assumptions, and deliver AI-powered features. The role also helps identify opportunities to simplify or improve business processes so AI solutions are adopted effectively and produce measurable outcomes.
What you’ll be doing: (Job duties and responsibilities)
Design, develop, and deploy AI platform services including model lifecycle management, orchestration, and inference.
Build and enhance capabilities leveraging, Microsoft Copilot Studio, AI Foundry, Agent Force, IBM Orchestrate, and Claude (Anthropic).
Implement and scale GenAI and LLM-based solutions across ETG use cases.
Establish and maintain MLOps and GenAIOps practices (CI/CD, monitoring, evaluation, governance).
Contribute to architecture decisions for cloud-native, distributed AI systems.
Participate directly in coding, design reviews, and troubleshooting of complex platform issues.
Foster a strong engineering culture focused on accountability, innovation, and collaboration.
Partner with product managers, data scientists, and business stakeholders to translate business needs into scalable platform solutions.
Ensure the AI platform supports a wide range of internal customers and use cases.
Define and execute the ETG AI Platform roadmap, balancing innovation with stability.
Communicate platform strategy, technical trade-offs, and progress to leadership.
Shape the long-term vision for ETG’s AI platform and ecosystem.
Evaluate emerging AI tools and frameworks for enterprise adoption.
Champion responsible AI practices including governance, security, and compliance.
Drive adoption of reusable AI capabilities and standardized patterns across teams.
What we'll want you to have: (Job requirements and preferences)
5+ years of experience in software engineering, application development, or related technical delivery roles.
Experience implementing production software in an Agile or product-oriented environment.
Demonstrated experience delivering AI-enabled, data-driven, automation, integration, or workflow solutions.
Hands-on experience with modern programming languages, APIs, cloud services, CI/CD practices, automated testing, and production support.
Working knowledge of AI technologies such as generative AI, ML services, prompt orchestration, retrieval patterns, agents, embeddings, or model integration.
Ability to understand implementation trade-offs and build pragmatic, supportable solutions within established architectural and enterprise guardrails.
Ability to communicate technical concepts clearly with business partners, analysts, product owners, engineers, and support teams.
Comfortable asking clarifying questions, challenging assumptions constructively, and translating business needs into actionable implementation details.
Skilled at demonstrating delivered functionality, incorporating feedback, and helping stakeholders understand how AI-enabled features affect business processes.
Proficient in C# .NET.
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Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
Blackbaud is the world’s leading provider of AI-powered solutions for social impact. We empower the people and institutions changing the world—accelerating human progress and building a future where resources move at the speed of need. We serve nonprofits, K–12 schools, higher education, arts and cultural organizations, healthcare, corporate impact teams, and individual changemakers with intelligent solutions for giving, connecting, and engaging. Our responsible, purpose-built AI engine is fueled by the world’s largest philanthropic dataset and embedded directly into the workflows teams rely on, from fundraising and nonprofit financial management to digital giving, grantmaking, and education management. With the deepest expertise, the most connected solutions, and the largest impact network, Blackbaud helps organizations achieve what wouldn’t be possible alone. We bring clarity to complex decisions and scale to the flow of resources between organizations and the millions of individuals who support them through donations, workplace giving, and more. Trusted by millions of users, Blackbaud technologies, including YourCause® and JustGiving, help power more than $100 billion in donations, grants, and investments each year, helping the people and institutions doing mission‑driven work build momentum with confidence. Learn more at www.blackbaud.com
Offices: 65 Fairchild St, Charleston, South Carolina 29492, US · 40 King St W, WeWork, 41st Floor, Toronto, Ontario M5H 3Y2, CA · Canterbury Court, Vassal, GB · North Sydney, AU · San Jose, CR
Blackbaud is the world’s leading provider of AI-powered solutions for social impact. We empower the people and institutions changing the world—accelerating human progress and building a future where resources move at the speed of need. We serve nonprofits, K–12 schools, higher education, arts and cultural organizations, healthcare, corporate impact teams, and individual changemakers with intelligent solutions for giving, connecting, and engaging. Our responsible, purpose-built AI engine is fueled by the world’s largest philanthropic dataset and embedded directly into the workflows teams rely on, from fundraising and nonprofit financial management to digital giving, grantmaking, and education management. With the deepest expertise, the most connected solutions, and the largest impact network, Blackbaud helps organizations achieve what wouldn’t be possible alone. We bring clarity to complex decisions and scale to the flow of resources between organizations and the millions of individuals who support them through donations, workplace giving, and more. Trusted by millions of users, Blackbaud technologies, including YourCause® and JustGiving, help power more than $100 billion in donations, grants, and investments each year, helping the people and institutions doing mission‑driven work build momentum with confidence. Learn more at www.blackbaud.com
Offices: 65 Fairchild St, Charleston, South Carolina 29492, US · 40 King St W, WeWork, 41st Floor, Toronto, Ontario M5H 3Y2, CA · Canterbury Court, Vassal, GB · North Sydney, AU · San Jose, CR
