Job DetailsJob Location: Big Blue Swim School Sandy Plains - Marietta, GA 30066Shift Leader Sandy Plains, GA | Full-Time / Part-Time Leadership Role Reporting Structure: This position will report directly to the Assistan…
Skills: Leadership, Customer service, Team management, Aquatics safety, Communication
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Other
professional certificate
Leadership growth opportunities, Positive team-focused culture, Professional development
Posted 12d ago
~40 hrs/week
Responsibilities
The Shift Leader supports daily swim school operations by assisting management with staff oversight, facility maintenance, and safety standards. They also step into various roles including swim instruction and front desk duties to ensure a positive experience for families.
Requirements
Candidates must possess strong communication and leadership skills with the ability to work in a fast-paced environment. A Lifeguard Certification is required or must be obtained within a specified timeframe.
Full job description
Job DetailsJob Location: Big Blue Swim School Sandy Plains - Marietta, GA 30066Shift Leader Sandy Plains, GA | Full-Time / Part-Time Leadership Role Reporting Structure: This position will report directly to the Assistant Manager and the General Manager.
About the Role
The Shift Leader supports daily swim school operations by assisting management, maintaining safety and service standards, and helping create a positive experience for families and team members. This role combines operational support, customer service, aquatics oversight, and hands-on facility support in a fast-paced environment.
What You’ll Do
Assist managers in daily shift operations for instructors, deck support, and front desk teams
Conduct pre-shift meetings and help reinforce safety, teaching standards, professionalism, and customer
service expectations
Step into swim instruction, deck support, or front desk responsibilities when operationally needed
Monitor pool deck safety, swimmer evaluations, lesson flow, and facility readiness
Perform opening/closing procedures, water testing, chemical checks, and operational documentation
Ensure the facility remains clean, organized, and guest-ready
Support a positive experience for families and swimmers by helping maintain operational flow and
consistency
Respond appropriately to emergencies and uphold all safety and operational standards
Ensure staff are where they need to be and support the overall daily experience within the facilityQualificationsRequired Qualifications
Strong communication, professionalism, and customer service skills
Ability to support and motivate teams in a fast-paced environment
Ability to multitask, problem-solve, and remain calm under pressure
Dependable attendance with flexibility to work evenings and weekends
Reliable transportation
Lifeguard Certification or willingness to obtain within required timeframe
Ability to complete all required Big Blue Swim School training programs
Preferred Experience
Previous leadership or supervisory experience
Aquatics, swim lesson, childcare, hospitality, or customer service experience
Swim instructor experience or certification
Experience supporting team operations in a fast-paced environment
Why Join Big Blue?
Leadership growth opportunities within aquatics management
Positive, team-focused culture
Opportunity to make a meaningful impact through water safety and confidence-building
Fast-paced environment with strong team support and development opportunities
A swim lesson at Big Blue is unlike any other. We understand how important your child’s safety around the water is to you which is why we are the first to combine world-class swim instruction with an unbeatably easy experience for the entire family. Read more…
Watch your child’s confidence grow in and out of the pool with our experienced staff of full-time teachers who understand the importance of providing your child with a consistent face each week. Our step-by-step program gets big results and tons of smiles. Track your child’s progress from your phone, tablet, or desktop.
You will love our easy, flexible registration process that allows you to schedule all your kids into the same half-hour time slot with one click. Oh, and don’t forget about our super flexible make-up policy for free makeup lessons!
Don’t worry about chattery teeth because our 90-degree pools and warm, hand-held showers make getting in and out of the pool completely painless. Our carpeted lobby and extra-large train tables allow for your little ones to move around freely and safely while having fun.
It all adds up to BIG, confidence-building moments at Big Blue!
Offices: 4207 N Western Ave, Chicago, Illinois 60618, US · 3232 Lake ave, suite 350, Wilmette, Illinois 60091, US · 101 McHenry Road, Buffalo Grove, IL 60089, US · 7428 Waukegan Road, Niles, IL 60714, US · 2527 W Golf Rd, Hoffman Estates, Illinois 60169, US
Swim lessons for children 6 mo's to 12 yearsSwim teamswimming lessonsand swim lessonsSportsSwimmingEducation
A swim lesson at Big Blue is unlike any other. We understand how important your child’s safety around the water is to you which is why we are the first to combine world-class swim instruction with an unbeatably easy experience for the entire family. Read more…
Watch your child’s confidence grow in and out of the pool with our experienced staff of full-time teachers who understand the importance of providing your child with a consistent face each week. Our step-by-step program gets big results and tons of smiles. Track your child’s progress from your phone, tablet, or desktop.
You will love our easy, flexible registration process that allows you to schedule all your kids into the same half-hour time slot with one click. Oh, and don’t forget about our super flexible make-up policy for free makeup lessons!
Don’t worry about chattery teeth because our 90-degree pools and warm, hand-held showers make getting in and out of the pool completely painless. Our carpeted lobby and extra-large train tables allow for your little ones to move around freely and safely while having fun.
It all adds up to BIG, confidence-building moments at Big Blue!
Offices: 4207 N Western Ave, Chicago, Illinois 60618, US · 3232 Lake ave, suite 350, Wilmette, Illinois 60091, US · 101 McHenry Road, Buffalo Grove, IL 60089, US · 7428 Waukegan Road, Niles, IL 60714, US · 2527 W Golf Rd, Hoffman Estates, Illinois 60169, US
Swim lessons for children 6 mo's to 12 yearsSwim teamswimming lessonsand swim lessonsSportsSwimmingEducation