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Bianchi Honda logoBianchi Honda

Automotive Service Advisor/Service Writer

Erie, Pennsylvania, United States · On-site

Entry level

Description EXPERIENCED SERVICE ADVISORS ENCOURAGED TO APPLY! Job Description Full-Time 45 Hours per 5 day work week with a set predictable schedule. Candidates must be dependable, trustworthy, and thrive in a fast-paced…

Skills: Customer Service, Automotive Knowledge, Communication Skills, Multi-tasking, Team-oriented

Bianchi Honda logo

Automotive Service Advisor/Service Writer

Bianchi Honda

Erie, Pennsylvania, United States • On-site

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Entry level

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  • Full-time
  • Medical, Dental, Vision, Supplemental Insurance, Short-Term Disability, Life Insurance
  • Posted 12d ago
  • ~40 hrs/week

Responsibilities

Service Advisors/Service Writers act as a liaison between service customers and service technicians. Responsibilities include greeting customers, advising on service needs, generating repair orders, scheduling appointments, and mediating between customers and technicians.

Requirements

Candidates must have basic automotive knowledge and customer service skills. Experience with Reynolds & Reynolds is preferred, along with the ability to thrive in a fast-paced environment.

Full job description

Description

 

EXPERIENCED SERVICE ADVISORS ENCOURAGED TO APPLY! 

Job Description

Full-Time 45 Hours per 5 day work week with a set predictable schedule. Candidates must be dependable, trustworthy, and thrive in a fast-paced environment. Must have customer service skills and enjoy helping people! Experience with Reynolds & Reynolds preferred! 

Service Advisors/Service Writers are a liaison between service customers and service technicians. In this position, responsibilities include, but are not limited to:

  • Greet and check in customers to their service appointments.
  • Advise and make recommendations to customers based on Maintenance Minders and current vehicle conditions and service needs.
  • Generate repair orders based on the customer's needs and represent the dealership as the contact person for the customer.
  • Schedule appointments and order parts on behalf of customers. 
  • Act as mediator between the customer and the technician.

Benefits:

  • Medical, Dental, Vision, and Supplemental Insurance
  • Short-Term Disability and Life Insurance
  • 401(k) with Annual Company Match
  • Vacation Pay
  • Six (6) Paid Holidays
  • Discounted Parts, Service, and Vehicle Purchases

No phone calls, please.

Experience:

  • Automotive/Dealership: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)


Requirements

 Requirements

  • Must have basic automotive knowledge.
  • Dealership experience is a plus.
  • Reynolds & Reynolds preferred! 
  • Must be team-oriented, able to multi-task and handle pressure, and thrive in a time-sensitive environment.
  • Must have excellent interpersonal and communication skills.
  • Must have a valid Driver’s License with an acceptable Driving Record.
  • Must be at least 18 years of age.

Related keywords

AutomotiveService AdvisorService WriterCustomer ServiceRepair OrdersMaintenance MindersReynolds & ReynoldsParts OrderingFast-paced EnvironmentInterpersonal SkillsCommunication SkillsTeam-orientedDependabilityTrustworthinessMulti-taskingAutomotive Knowledge

About Bianchi Honda

LinkedInVisit site

To provide quality new and used vehicles and service to our customers while supporting our community.

Industry
Motor Vehicle Manufacturing
Company size
51-200 employees
Founded
1968
Headquarters
Erie, PA
LinkedIn followers
285

Bianchi Honda is an award-winning automotive dealership in Erie, Pennsylvania, specializing in new and used car sales, parts, and service. Bianchi Honda is led by Jason Porreco, Owner and Dealer Principal, who firmly believes in growing and developing our team. Jason himself humbly began his career here by washing cars, working his way up to Sales Consultant and New Car Sales Manager until ultimately fulfilling the role of Dealer Principal, and carrying on the family business for his late father, Lou Porreco. At his side, you will find our “Director of Barketing” Max – a boisterous little dachshund always on the hunt for a snack. As a forward thinker, Jason leads the dealership as the number one Honda dealer in the state. Bianchi Honda is locally and nationally recognized for outstanding customer service. Locally, Bianchi Honda has been named “Erie’s Choice” 36 times and Erie Reader’s ‘Best of Erie: Best Car Dealership’. Nationally, Bianchi Honda holds 27 Honda Presidents Awards for excellence in sales and service. Bianchi Honda is deeply invested in our local community as well as our employees. It is with great pride that we have served the Erie region for over 50 years, and we look forward to many more to come.

Offices: 8430 Peach Street, Erie, PA 16509, US

HondaNew CarsUsed CarsAutomotiveServiceSalesPartsDetailingCertified Pre-OwnedVehicles
View all jobs at Bianchi Honda

About Bianchi Honda

LinkedInVisit site

To provide quality new and used vehicles and service to our customers while supporting our community.

Industry
Motor Vehicle Manufacturing
Company size
51-200 employees
Founded
1968
Headquarters
Erie, PA
LinkedIn followers
285

Bianchi Honda is an award-winning automotive dealership in Erie, Pennsylvania, specializing in new and used car sales, parts, and service. Bianchi Honda is led by Jason Porreco, Owner and Dealer Principal, who firmly believes in growing and developing our team. Jason himself humbly began his career here by washing cars, working his way up to Sales Consultant and New Car Sales Manager until ultimately fulfilling the role of Dealer Principal, and carrying on the family business for his late father, Lou Porreco. At his side, you will find our “Director of Barketing” Max – a boisterous little dachshund always on the hunt for a snack. As a forward thinker, Jason leads the dealership as the number one Honda dealer in the state. Bianchi Honda is locally and nationally recognized for outstanding customer service. Locally, Bianchi Honda has been named “Erie’s Choice” 36 times and Erie Reader’s ‘Best of Erie: Best Car Dealership’. Nationally, Bianchi Honda holds 27 Honda Presidents Awards for excellence in sales and service. Bianchi Honda is deeply invested in our local community as well as our employees. It is with great pride that we have served the Erie region for over 50 years, and we look forward to many more to come.

Offices: 8430 Peach Street, Erie, PA 16509, US

HondaNew CarsUsed CarsAutomotiveServiceSalesPartsDetailingCertified Pre-OwnedVehicles
View all jobs at Bianchi Honda

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