Austin, Texas, United States · On-site
About BeyondMenu BeyondMenu helps 15,000 independent restaurants win online — with SEO, online ordering, guest engagement, and retention tools built specifically for owner-operators. We’re on a mission to help independen…
Skills: Customer Success, Account Management, Client Services, Restaurant Activation, Onboarding
Cairo, Cairo, Egypt · Remote Solely
$1k–$2k/mo
About Beyond Menu BeyondMenu helps 15,000 independent restaurants win with digital hospitality — SEO, online ordering, guest engagement, retention, and revenue-driving tools built specifically for owner-operators. We’re …
Skills: Customer Success, Data Analysis, Strategic Planning, Salesforce, Google Workspace
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Manage the activation and growth of newly signed restaurant partners by guiding them through onboarding and solving digital presence challenges. Serve as a primary advisor to owners to increase adoption rates and reduce time-to-value.
Requires 2+ years of experience in Customer Success, Account Management, or Sales, preferably working with SMBs. Candidates must be resourceful, organized, and capable of driving outcomes in a fast-paced environment.
BeyondMenu helps 15,000 independent restaurants win online — with SEO, online ordering, guest engagement, and retention tools built specifically for owner-operators. We’re on a mission to help independent restaurants compete and thrive in a digital-first world.
We're looking for a Restaurant Growth Manager who gets things done. Someone who builds trust with restaurant owners, digs into complex problems, and takes real ownership of customer outcomes, not just the easy wins.
You’ll own the activation and growth of newly signed restaurant partners, guiding owners through onboarding, solving digital presence challenges, and removing every barrier between them and their first online order. This role sits at the intersection of customer success, consulting, and growth. If you love turning complex problems into measurable results, you’ll thrive here.
\nWhat You'll Do:Own Restaurant Activation & Growth
Manage a portfolio of newly signed restaurant partners through activation and implementation
Ensure every partner is fully positioned to capture online ordering demand from day one
Build Trusted Relationships
Serve as the primary advisor to restaurant owners and operators throughout the activation process
Educate partners on growth opportunities, best practices, and how to get the most out of BeyondMenu
Solve Complex Business Challenges
Investigate and resolve account access, ownership verification, and administrative roadblocks
Build creative solutions when standard processes don't apply, and partner cross-functionally to get them across the line
Quantify issues clearly so the right people can act fast
Drive Measurable Results
Increase activation and adoption rates while reducing time-to-value for new partners
Improve customer satisfaction, retention, and overall growth performance
Become a Growth Expert
Develop deep expertise in restaurant digital presence, local search, and online ordering ecosystems
Stay ahead of industry trends and serve as a go-to resource for customers and internal teams alike
You don’t stop when you hit a roadblock, you find a way through it. You’re resourceful, urgent, and organized. Specifically, you:
● Build trust quickly and communicate with confidence
● Take ownership of outcomes and thrive in a fast-moving environment
● Stay organized across a busy pipeline and hit deadlines consistently
● Are comfortable managing up and partnering cross-functionally to get things done
Preferred Background● 2+ years in Customer Success, Account Management, Sales, or Client Services
● Experience working with SMB customers and business owners
● Proven ability to juggle multiple priorities and drive outcomes under pressure
● Bonus: restaurant/food-tech, SaaS, or local digital marketing experience
What We Offer:● Real impact — you’ll own outcomes that directly shape small business success
● Meaningful work — every day you’re helping real entrepreneurs grow
● Growth opportunity — we’re scaling fast and promote from within
● Great team — passionate, driven people who push each other to do their best work
\nOur mission is to empower local restaurants to delight their diners through digital hospitality.
Beyond Menu is a leading web and app-based online food ordering service company. We partner with 15,000 local restaurants in 2,000+ cities across the nation. Our online and mobile ordering platforms connect hungry diners like you with your favorite restaurants.
Offices: 115 Perimeter Center Pl, Suite 1025, Atlanta, Georgia 30346, US · 6 S Rio Grande St, 2072, Salt Lake City, Utah 84101, US
Our mission is to empower local restaurants to delight their diners through digital hospitality.
Beyond Menu is a leading web and app-based online food ordering service company. We partner with 15,000 local restaurants in 2,000+ cities across the nation. Our online and mobile ordering platforms connect hungry diners like you with your favorite restaurants.
Offices: 115 Perimeter Center Pl, Suite 1025, Atlanta, Georgia 30346, US · 6 S Rio Grande St, 2072, Salt Lake City, Utah 84101, US
