Job Description: Berklee is a global community of artists, educators, and creative entrepreneurs. As the world’s leading institution for music, dance, and theater, Berklee empowers inspired individuals to connect, innova…
Skills: House management, Crowd control, Event execution, Team leadership, Mentorship
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Berklee Scholars Program (BSP) Pre-Orientation Accompanist
Boston, Massachusetts, United States · On-site
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$21/hr–$29/hr
Part-time
Partial benefits package
Posted 8d ago
~40 hrs/week
Responsibilities
The House Manager oversees front-of-house operations, including crowd control, event execution, and serving as a liaison for production teams and artists. They also provide administrative support by managing schedules, ticketing systems, and supervising student usher staff.
Requirements
Candidates must have three to five years of experience in a guest experience or front-of-house role within a performing arts environment. Strong interpersonal skills, organizational abilities, and proficiency in office software are required, along with the flexibility to work nights, weekends, and holidays.
Full job description
Job Description:
Berklee is a global community of artists, educators, and creative entrepreneurs. As the world’s leading institution for music, dance, and theater, Berklee empowers inspired individuals to connect, innovate, and excel. Every team member plays a vital part in this student-centered, mission-driven work, fostering an environment where creativity, artistic expression, and cultural diversity thrive.
The Concert Operations team is seeking a collaborative House Manager. Reporting to the Associate Director of Front of House Operations, this hybrid role splits time between remote administrative planning (40%) and lively on-site event execution (60%). It is the perfect opportunity for an organized theater professional who loves live performances and thrives in a student-centered environment.
Key Responsibilities:
House Management: Act as the primary point of contact during assigned events, managing crowd control, troubleshooting patron requests, and serving as the direct liaison for production teams, artists, and security.
Administrative Support: Build detailed show info sheets, manage ticketing scanners, coordinate student usher event schedules, and evaluate front-of-house procedures to suggest creative process improvements.
Team Leadership & Mentorship: Supervise and guide the student usher staff on a per-show basis, fostering a supportive, inclusive, and professional growth environment for student workers.
Accessibility & Safety: Coordinate venue accessibility layouts for patrons, ensure compliance with ADA standards, manage facility safety regulations, and safely secure facilities before and after events.
Required Qualifications:
Three to five years of experience in a guest experience or front-of-house role within a performing arts or theater environment, including some supervisory experience.
Excellent interpersonal and communication skills, with a high level of diplomacy when interacting with touring personnel, promoters, and the public.
Outstanding organizational skills and the ability to remain calm, focused, and solution-oriented under pressure.
Tech-savviness, with proficiency in Google Suite/Microsoft Office and a strong interest in learning event systems (such as Smartsheet, Etix, FileMaker, or When-to-Work).
Absolute flexibility to work a seasonal schedule consisting of nights, weekends, and holidays dictated by the college’s exciting academic performance calendar.
Culture and Benefits: Berklee fosters a vibrant, inclusive workplace that celebrates multiple perspectives and honors work-life balance. This position offers a highly supportive environment alongside a robust partial benefits package designed to support holistic well-being and professional growth. Admin hours can easily be performed from home when on-site tools are not required.
Hiring Range: $21 to $29 per hour; hourly rate dependent on relevant experience and education. Please visit the Total Rewards page to learn more about the benefits of working at Berklee.
This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee:
We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance.Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.
As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at hroperations@Berklee.edu or call 617-747-2375.
Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.
Employee Type:
Casual
Related keywords
House ManagerPerforming ArtsFront of HouseEvent OperationsCrowd ControlADA StandardsGoogle SuiteMicrosoft OfficeSmartsheetEtixFileMakerWhen-to-WorkTheater ManagementStudent SupervisionFacility SafetyTicketing
Take your musical talent and passion to the next level
Industry
Higher Education
Company size
51-200 employees
Founded
2012
Headquarters
Valencia, Valencian Community
LinkedIn followers
3,208
Berklee’s campus in Valencia is the first international campus established by the renowned Berklee College of Music - and its first campus outside of Boston.
Located in the iconic City of Arts and Sciences in Valencia, Spain, the magnificent 3,600 square meter campus has been designed specifically for music and is equipped with state-of-the art technology.
Berklee’s Valencia campus aims to provide a hub to launch the careers across the globe for the most musically talented international students. Offering a unique curriculum, as well as an International Career Center to assist students in their transition from student to music professional, the campus presented Berklee College of Music’s first graduate master’s degree programs in contemporary music (Scoring for Film, Television and Video Games; Contemporary Performance (Production Concentration); and Global Entertainment and Music Business) in September 2012, and launched a fourth new graduate program: Music Production, Technology, and Innovation in September 2013.
In addition, Berklee’s campus in Valencia offers the First Year Abroad and the Study Abroad programs for Berklee students from Boston to study for one or two terms at Valencia, Summer and Special Programs, as well as a new way for musicians around the world to join the global music community – as performers, as practitioners, and as leaders.
Berklee is the preeminent institute of contemporary music and the performing arts, offering undergraduate, graduate degree programs and other capacity building programs at its campuses in Boston, Massachusetts, New York, New York, and Valencia, Spain, through its award-winning distance learning program, Berklee Online and the Berklee Abu Dhabi Center in the UAE. Dedicated to nurturing the creative and career potential of the world’s most inspired artists, Berklee’s commitment to arts education is reflected in the work of its students, faculty, and alumni—hundreds of whom have been recognized with Grammy, To
Offices: Avenida del Profesor López Piñero, Valencia, Valencian Community 46013, ES
Take your musical talent and passion to the next level
Industry
Higher Education
Company size
51-200 employees
Founded
2012
Headquarters
Valencia, Valencian Community
LinkedIn followers
3,208
Berklee’s campus in Valencia is the first international campus established by the renowned Berklee College of Music - and its first campus outside of Boston.
Located in the iconic City of Arts and Sciences in Valencia, Spain, the magnificent 3,600 square meter campus has been designed specifically for music and is equipped with state-of-the art technology.
Berklee’s Valencia campus aims to provide a hub to launch the careers across the globe for the most musically talented international students. Offering a unique curriculum, as well as an International Career Center to assist students in their transition from student to music professional, the campus presented Berklee College of Music’s first graduate master’s degree programs in contemporary music (Scoring for Film, Television and Video Games; Contemporary Performance (Production Concentration); and Global Entertainment and Music Business) in September 2012, and launched a fourth new graduate program: Music Production, Technology, and Innovation in September 2013.
In addition, Berklee’s campus in Valencia offers the First Year Abroad and the Study Abroad programs for Berklee students from Boston to study for one or two terms at Valencia, Summer and Special Programs, as well as a new way for musicians around the world to join the global music community – as performers, as practitioners, and as leaders.
Berklee is the preeminent institute of contemporary music and the performing arts, offering undergraduate, graduate degree programs and other capacity building programs at its campuses in Boston, Massachusetts, New York, New York, and Valencia, Spain, through its award-winning distance learning program, Berklee Online and the Berklee Abu Dhabi Center in the UAE. Dedicated to nurturing the creative and career potential of the world’s most inspired artists, Berklee’s commitment to arts education is reflected in the work of its students, faculty, and alumni—hundreds of whom have been recognized with Grammy, To
Offices: Avenida del Profesor López Piñero, Valencia, Valencian Community 46013, ES